Fun car ride at the beach, nice pool! Friendly staff and delicious night buffet! We had a memorable moment , thank you Swiss garden!

The bathroom is old and dated.

The bathroom is old and dated.

the location is great, just next to beach. Now under renovation, half wings under construction, noisy . Under the bed, can found shoes. I booked family room, the small room aircond is not cool Overall, the hotel is great, will come again.

the location is great, just next to beach. Now under renovation, half wings under construction, noisy . Under the bed, can found shoes. I booked family room, the small room aircond is not cool Overall, the hotel is great, will come again.

Weekday stay was quiet and less crowd. Breakfast was okay with east and west selection. Pool n beach were well maintained. Overall rating 8/10

Weekday stay was quiet and less crowd. Breakfast was okay with east and west selection. Pool n beach were well maintained. Overall rating 8/10

Scene is very good, but room’s AC is not ice cold. Sometimes good to go, and in the middle of night just stop working. Only issue that bummed the trip.

Scene is very good, but room’s AC is not ice cold. Sometimes good to go, and in the middle of night just stop working. Only issue that bummed the trip.

Service was great. Reception, concierge was helpful. Only f&b, choice during breakfast was not good. Please upgrade the food choice.

Service was great. Reception, concierge was helpful. Only f&b, choice during breakfast was not good. Please upgrade the food choice.

One night stay so ddint get to.use much facilities

One night stay so ddint get to.use much facilities

The hotel has direct access to the public beach which is very convenient.

The hotel has direct access to the public beach which is very convenient.

Nice place for get away with family and friends

Nice place for get away with family and friends

The hospitality received was 5 star. The all the staff were quick, friendly, helpful and responsible of their work. Keep on the good work. The room was comfortable. Although the bathroom could have a better shower head, probably a bit modern looking ones. Bed and pillow as comfortable. TV have good selection of channels. Breakfast buffet was good too. The selection was good but can be better, especially the choices of fruits, and if you have those type of coffee machine that have selection of latte, cappucino, etc, would be better.

The hospitality received was 5 star. The all the staff were quick, friendly, helpful and responsible of their work. Keep on the good work. The room was comfortable. Although the bathroom could have a better shower head, probably a bit modern looking ones. Bed and pillow as comfortable. TV have good selection of channels. Breakfast buffet was good too. The selection was good but can be better, especially the choices of fruits, and if you have those type of coffee machine that have selection of latte, cappucino, etc, would be better.

Loved the beach, pool, breakfast buffet. The kids club is amazing. Hotel is old and dated and housekeeping is sketchy. All in all excellent for families with young kids

Loved the beach, pool, breakfast buffet. The kids club is amazing. Hotel is old and dated and housekeeping is sketchy. All in all excellent for families with young kids

Bath-tub was dirty and had hair inside when I checked in, informed housekeeping to clean and the housekeeper was not wearing a mask, took a dirty towel to clean it. After that requested for a change of room. The pillows were too soft and not good to sleep on, dust were everywhere inside every corner of the cupboards, hair dryer was not working (maintenance came to change the wiring), curtains had blackout on one side and not the other, causing the morning sun to be shining bright into the room, worst experience ever. However the hotel was good outside and the pool was good as well. Quite an old hotel.

Bath-tub was dirty and had hair inside when I checked in, informed housekeeping to clean and the housekeeper was not wearing a mask, took a dirty towel to clean it. After that requested for a change of room. The pillows were too soft and not good to sleep on, dust were everywhere inside every corner of the cupboards, hair dryer was not working (maintenance came to change the wiring), curtains had blackout on one side and not the other, causing the morning sun to be shining bright into the room, worst experience ever. However the hotel was good outside and the pool was good as well. Quite an old hotel.

front desk give a good services

front desk give a good services

late check in

late check in

TV channel not clear. Lighting can be improve

TV channel not clear. Lighting can be improve

This was my 3rd or 4th times staying in this hotel, I have two concerns on my last stay 1. (ATV) Guests who rented this service are recklsessly riding the vehicle by the beach and more terribly, the parents allowed their young kids to monouver the bike. It gives discomfort due to loud sound of exhaust and most importantly safety of family with kids which exposed with speedy bike by the beach. We need to stop our kids from running around freely. They should provide proper off-road tracks suit with atv activities. Free-riding is dangerous 2. (Covid-19 complete vacc. check) Through out 3 days of my stay, NON OF THE STAFF ASK FOR MY VACC. STATUS. starting from check in and out, this is compulsory SOP required by the KKM in order for the hotel to operate their service. There was no assurance the guests of the hotel are secured with complete jabs. Previous hotel I stayed in Penang, one staff assigned just to check on the vacc. status, entrances and cafe. 3. (Finesse) I checked in and out almost everyday of my carrier as airlines crew and I know the procedures of the house should provide medical assistance for the guests whom in needed, just prepare few pieces of paracetamol in case in the middle of the night, shops are close, you get what I mean? Rather than just say "Tak Ada" okay? Hotel please take note Thank you

This was my 3rd or 4th times staying in this hotel, I have two concerns on my last stay 1. (ATV) Guests who rented this service are recklsessly riding the vehicle by the beach and more terribly, the parents allowed their young kids to monouver the bike. It gives discomfort due to loud sound of exhaust and most importantly safety of family with kids which exposed with speedy bike by the beach. We need to stop our kids from running around freely. They should provide proper off-road tracks suit with atv activities. Free-riding is dangerous 2. (Covid-19 complete vacc. check) Through out 3 days of my stay, NON OF THE STAFF ASK FOR MY VACC. STATUS. starting from check in and out, this is compulsory SOP required by the KKM in order for the hotel to operate their service. There was no assurance the guests of the hotel are secured with complete jabs. Previous hotel I stayed in Penang, one staff assigned just to check on the vacc. status, entrances and cafe. 3. (Finesse) I checked in and out almost everyday of my carrier as airlines crew and I know the procedures of the house should provide medical assistance for the guests whom in needed, just prepare few pieces of paracetamol in case in the middle of the night, shops are close, you get what I mean? Rather than just say "Tak Ada" okay? Hotel please take note Thank you

Had to wait more than an hour to check in when arrive at 5pm!! Check in is after 3pm. I understand the room was not ready yet because not enough workers. All were working tirelessly and front desk staff were facing frustrated and angry guests. Should not have accepted so many guests if short of workers.