Wifi didnt work. Was told first day that they would fix it. Was told second day that is couldnt be fixed and nothing would be done. No wifi meant no TV. No discount was offered either. Great hotel but didnt earn a return visit.

Wifi didnt work. Was told first day that they would fix it. Was told second day that is couldnt be fixed and nothing would be done. No wifi meant no TV. No discount was offered either. Great hotel but didnt earn a return visit.

Very nice view of the city, but the service not so good!

Very nice view of the city, but the service not so good!

A huge plus for this hotel is it's located adjacent to quiet Xochimilco, Oaxaca’s oldest neighborhood. The neighborhood is vibrant and charming with many excellent restaurants/cafes, murals, happenings, and historic aquaducts. This was a happy surprise and highlight of the location. A huge negative for this hotel is that it's located on Hwy 190, one of the busiest streets in Oaxaca, at a very pedestrian UNfriendly intersection. If you plan to walk everywhere, know you'll need to get your jaywalking/running chops on ASAP! (Pro-tip: walk north a block along Venus, and cross (carefully!) some distance away from the hotel intersection; head into Xochimilco via a smaller street parallel to Hwy 190. To get to the Centro, walk two blocks east to C. José López Alavez, turn right back toward Hwy 190 and come to a safe pedestrian-friendly cross-walk.) Note that accessible ramps/crosswalks are few and far between. The Xochimilco area is just across the street from the hotel; and the Centro area is a scenic 20-25 minutes. If you are able to easily navigate wildly uneven terrain/stairs/inclines, you will be fine walking everywhere/anywhere in sturdy shoes. For those who cannot, taxi rides to the Centro are generally less than 100 pesos (at the time of this review), to or from – the hotel will call one for you. The upper floor rooms (4+) offer lovely views. The staff is gracious, kind, and courteous. The breakfast buffet is decent, but repetitive.

A huge plus for this hotel is it's located adjacent to quiet Xochimilco, Oaxaca’s oldest neighborhood. The neighborhood is vibrant and charming with many excellent restaurants/cafes, murals, happenings, and historic aquaducts. This was a happy surprise and highlight of the location. A huge negative for this hotel is that it's located on Hwy 190, one of the busiest streets in Oaxaca, at a very pedestrian UNfriendly intersection. If you plan to walk everywhere, know you'll need to get your jaywalking/running chops on ASAP! (Pro-tip: walk north a block along Venus, and cross (carefully!) some distance away from the hotel intersection; head into Xochimilco via a smaller street parallel to Hwy 190. To get to the Centro, walk two blocks east to C. José López Alavez, turn right back toward Hwy 190 and come to a safe pedestrian-friendly cross-walk.) Note that accessible ramps/crosswalks are few and far between. The Xochimilco area is just across the street from the hotel; and the Centro area is a scenic 20-25 minutes. If you are able to easily navigate wildly uneven terrain/stairs/inclines, you will be fine walking everywhere/anywhere in sturdy shoes. For those who cannot, taxi rides to the Centro are generally less than 100 pesos (at the time of this review), to or from – the hotel will call one for you. The upper floor rooms (4+) offer lovely views. The staff is gracious, kind, and courteous. The breakfast buffet is decent, but repetitive.

The place was beautiful but on a Saturday someone was working on the top floor like putting tile since 8 am. A lot of noise then even worse on Sunday when you think i can wake up late. People continue to work on the top floor cutting metal. The restaurant was great and the food. The service and attentions wonderful...

The place was beautiful but on a Saturday someone was working on the top floor like putting tile since 8 am. A lot of noise then even worse on Sunday when you think i can wake up late. People continue to work on the top floor cutting metal. The restaurant was great and the food. The service and attentions wonderful...