Overall it was good stay except that the bath tub drain was clogged. Some noise from the neighbor room.

All of the staff members, room attendants, front desk attendants, breakfast attendants were the absolute best. They were the only enjoyable aspect of the stay at this hotel. The TV did not work; the Air Conditioner did not work; the bathroom sink only produced a "trickle" of water on both hot and cold. I called to notify the desk about the TV around 10:00 PM and spoke to the very polite desk clerk. She indicated that she was the ONLY person working at that hour; did not know about TV's but would be willing to "take a look". I declined her offer for not wanting to call the only person at the front desk away from their duties related to guests checking in, answering the phone, etc. At checkout the following day I requested a call from the manager so I could present this information to that "responsible" person. I was told that they would not be in until 12:00 noon. At 2:21 PM I received a call telling me that the TV had been fixed and apologized for the inconvenience. I asked if they were the manager. No. She was the front desk clerk. I again requested that a manager do the courtesy of giving me a call so I could present the information about the room condition. Now, it's 5:30 PM and no manager has had the courtesy to return my call. I would like to extend my appreciation to Mercy-the breakfast attendant and Marcos-the check-out clerk for their professionalism, courtesy and cordiality. The absolute failure of the manager should not reflect badly on these individuals.

Rooms looked nice at first glance but as you looked further it was cosmeticly updated but the basic underlying items were needimg work. Wall outlets couldnt keep a plug held in.. this is a saftey issue. Bathroom sink cant be filled as the stopper couldnt be used. Lights switches were wired backwards for the loghts above the bed. Breakfast was seriously lacking...no liquid cream for coffee, tropico orange flavored drink (fake orange juice in florida !?)

Rooms looked nice at first glance but as you looked further it was cosmeticly updated but the basic underlying items were needimg work. Wall outlets couldnt keep a plug held in.. this is a saftey issue. Bathroom sink cant be filled as the stopper couldnt be used. Lights switches were wired backwards for the loghts above the bed. Breakfast was seriously lacking...no liquid cream for coffee, tropico orange flavored drink (fake orange juice in florida !?)

There were inconsiderate people in my hallway and below my window until 2am. The management did nothing. They were so loud I bet the entire side of that hotel awake. Coffee was late without many amenities.

There were inconsiderate people in my hallway and below my window until 2am. The management did nothing. They were so loud I bet the entire side of that hotel awake. Coffee was late without many amenities.

When we arrived at 10:30 p.m. there were "residents" of the hotel who were in the parking lot right below our window playing loud music and grilling until 2:00 a.m. The next morning at 5:00 a.m. one of the party goers was going up and down the hall banging on doors telling the occupants to wake up. You could feel the springs coming up through the thin mattress and the place was just old and dirty. Glad this was just a quick overnight for us and not a long weekend or week-long vacation or we would have been looking elsewhere!

When we arrived at 10:30 p.m. there were "residents" of the hotel who were in the parking lot right below our window playing loud music and grilling until 2:00 a.m. The next morning at 5:00 a.m. one of the party goers was going up and down the hall banging on doors telling the occupants to wake up. You could feel the springs coming up through the thin mattress and the place was just old and dirty. Glad this was just a quick overnight for us and not a long weekend or week-long vacation or we would have been looking elsewhere!