Good place to stay for early flights. It’s very close to the airport.

Good place to stay for early flights. It’s very close to the airport.

Over all it was a great spot if you're looking to be in close proximity to the airport.

Over all it was a great spot if you're looking to be in close proximity to the airport.

Really nice

Really nice

We were given our room key AFTER check in time, but the room hadn't been cleaned yet and was not ready for us. We ended up waiting an extra 45 minutes to be able to settle in. The shower in our suite kept flooding the floors and they tried blaming it on the rain. Poorly designed shower/tub. Staff was overall friendly and responsive, except for one of the waiters at the pool. He was very rude and short tempered. Wish I had gotten his name! Overall stay 3/5.

We were given our room key AFTER check in time, but the room hadn't been cleaned yet and was not ready for us. We ended up waiting an extra 45 minutes to be able to settle in. The shower in our suite kept flooding the floors and they tried blaming it on the rain. Poorly designed shower/tub. Staff was overall friendly and responsive, except for one of the waiters at the pool. He was very rude and short tempered. Wish I had gotten his name! Overall stay 3/5.

We spent 1 night in the hotel, found that water on the shower didn’t drain properly, found that blind in the room didn’t properly work as well, and tv try to put some channels but did not see clear the tv.

We spent 1 night in the hotel, found that water on the shower didn’t drain properly, found that blind in the room didn’t properly work as well, and tv try to put some channels but did not see clear the tv.

Horrible customer service. The music near the pool area played until 10pm and was too loud. Unable to sleep. Rooms were dirty; lots of flies and mosquitoes.

Horrible customer service. The music near the pool area played until 10pm and was too loud. Unable to sleep. Rooms were dirty; lots of flies and mosquitoes.

Very nice hotel, very clean and elegant every time I come to Nicaragua I always stay at this hotel. It’s also very secure and friendly staff

Very nice hotel, very clean and elegant every time I come to Nicaragua I always stay at this hotel. It’s also very secure and friendly staff

love it

love it

I was unable to spend any time at Hotel Agualcas due to my Arline delaying my flight to Managua. Upon reaching the Hotel, I was informed by the front desk that since I did not Check in on the first day, I lost my reservation and can not get a refund.

I was unable to spend any time at Hotel Agualcas due to my Arline delaying my flight to Managua. Upon reaching the Hotel, I was informed by the front desk that since I did not Check in on the first day, I lost my reservation and can not get a refund.

Next to the pool room

Very good breakfast and overall service

Very good breakfast and overall service

My stay was short but the hotel is very nice. Breakfast was great, guest services were helpful overall I have no complaints

My stay was short but the hotel is very nice. Breakfast was great, guest services were helpful overall I have no complaints

Stay was good!!!

Great!

Great!

I liked everything.

I liked everything.

I was looking forward to this hotel it looked very pretty online. It was very annoying that there was a giant party being held in the pool area. I was looking forward to going for a swim but wasn’t able to. I feel that they could have warned us before hand, I could have go somewhere else. The WiFi did not work at all because it as in a “weak area” I was in room 103 right next to the lobby. Strange. Around 11pm I woke up to my legs and arms in red bumpy itchy rash. I had to rush to the hospital. No concern or help from the front desk I had to get a taxi on my dime no help or offer of help. I had to get injections to calm the rash and itching. When I got out of the hospital I called and told them I needed a new room. No rooms available. I asked for new sheets. They said they can accommodate that, I told them when I will be arriving. Excepting to arriving with fresh sheets I was expecting far too much, 15 mins later a man finally arrived with only pillow covered I showed them my injection site My rash and told them I need all new sheets They said they don’t have the keys to get into the laundry room. I asked for my money back so I can go somewhere else No response. They just stood there. They ended up giving me 2 blankets one to lay down and one to cover myself with. Oh…. And they took back the pillowcases. Terrible. Don’t stay here.

I was looking forward to this hotel it looked very pretty online. It was very annoying that there was a giant party being held in the pool area. I was looking forward to going for a swim but wasn’t able to. I feel that they could have warned us before hand, I could have go somewhere else. The WiFi did not work at all because it as in a “weak area” I was in room 103 right next to the lobby. Strange. Around 11pm I woke up to my legs and arms in red bumpy itchy rash. I had to rush to the hospital. No concern or help from the front desk I had to get a taxi on my dime no help or offer of help. I had to get injections to calm the rash and itching. When I got out of the hospital I called and told them I needed a new room. No rooms available. I asked for new sheets. They said they can accommodate that, I told them when I will be arriving. Excepting to arriving with fresh sheets I was expecting far too much, 15 mins later a man finally arrived with only pillow covered I showed them my injection site My rash and told them I need all new sheets They said they don’t have the keys to get into the laundry room. I asked for my money back so I can go somewhere else No response. They just stood there. They ended up giving me 2 blankets one to lay down and one to cover myself with. Oh…. And they took back the pillowcases. Terrible. Don’t stay here.

Very convenient location and the staff were friendly.

Very convenient location and the staff were friendly.