Excellent and very charming hotel. Tonino was very helpful and accommodating. Very friendly staff and excellent customer service. Would definitely recommend this place.

Everything was great! The room, the hotel grounds, the pool, the beach… all amazing. The only problem was the bar man at the bar near the pool. He was very rude, unhelpful, and should not be in a customer service role. He let down the entire experience because of his lazy, disinterested attitude.

Everything was great! The room, the hotel grounds, the pool, the beach… all amazing. The only problem was the bar man at the bar near the pool. He was very rude, unhelpful, and should not be in a customer service role. He let down the entire experience because of his lazy, disinterested attitude.

The breakfast was not good for a 4 stars hotel. The staff was not friendly and also not helpful with the informations regarding activies in the area, such as Etna, vineyards, Taormina and Catania airport situation. The rooms are not very well isolated, you can hear when people open/close their doors. There is a live musician that plays and sings until midnight by the every night that we were there. Impossible to sleep.... Pool closes so early when there is not even a lifeguard nearby...

The breakfast was not good for a 4 stars hotel. The staff was not friendly and also not helpful with the informations regarding activies in the area, such as Etna, vineyards, Taormina and Catania airport situation. The rooms are not very well isolated, you can hear when people open/close their doors. There is a live musician that plays and sings until midnight by the every night that we were there. Impossible to sleep.... Pool closes so early when there is not even a lifeguard nearby...

The Staff at the property felt unfriendly and disturbed by my presence. They were always making comments and did not even Stand up from chairs when talking in person. The bar tender at the swimming pool did not answer questions with good manners. The waiters at breakfast and dinner noisy and always making tables while people were still eating.

The Staff at the property felt unfriendly and disturbed by my presence. They were always making comments and did not even Stand up from chairs when talking in person. The bar tender at the swimming pool did not answer questions with good manners. The waiters at breakfast and dinner noisy and always making tables while people were still eating.

Lovely room bed sheets shower all excellent . Brek good and indoor barman v friendly . Have to have sit down lunch needs a snack bar . The car park has a barrier that smashes down on your car we were not impressed with this . Good location for bars and bus to Taormina . Lovely beach and views of Etna . No sunbeds on beach fort end of sea even though weather 25. Loud American tour group sat around pool one afternoon completely oblivious everyone trying to relax.

Lovely room bed sheets shower all excellent . Brek good and indoor barman v friendly . Have to have sit down lunch needs a snack bar . The car park has a barrier that smashes down on your car we were not impressed with this . Good location for bars and bus to Taormina . Lovely beach and views of Etna . No sunbeds on beach fort end of sea even though weather 25. Loud American tour group sat around pool one afternoon completely oblivious everyone trying to relax.

A great hotel, with great access to the beach, very accommodating staff and a lovely pool area. The breakfast was delicious. The rooms are clean and spacious. All for an incredible price. Highly recommended

A great hotel, with great access to the beach, very accommodating staff and a lovely pool area. The breakfast was delicious. The rooms are clean and spacious. All for an incredible price. Highly recommended

Have stayed in this hotel many times and it has always been an excellent experience

Have stayed in this hotel many times and it has always been an excellent experience

I normally stay in the Hilton next door to this hotel but it was closed, so I decided to stay here instead. What a lovely surprise, lovely hotel, fantastic service, on the beach and loads cheaper than the Hilton with breakfast included! Try it, you won’t be disappointed.

I normally stay in the Hilton next door to this hotel but it was closed, so I decided to stay here instead. What a lovely surprise, lovely hotel, fantastic service, on the beach and loads cheaper than the Hilton with breakfast included! Try it, you won’t be disappointed.

Nice, peaceful hotel, perfect location, and the beatiful private beach directly In front of the hotel. I recommend to everyone.

Nice, peaceful hotel, perfect location, and the beatiful private beach directly In front of the hotel. I recommend to everyone.

Perhaps a glamourous hotel in its day, it is now a little tired. The shower is very small and bathroom needs updating. Beautiful views from large balcony over pool and beach beyond. This is not a bad hotel, it just feels a little soulless and in a different era.

Perhaps a glamourous hotel in its day, it is now a little tired. The shower is very small and bathroom needs updating. Beautiful views from large balcony over pool and beach beyond. This is not a bad hotel, it just feels a little soulless and in a different era.

Good location Dated hotel Rooms fairly poor Swimming pool far too small Male reception staff rude Overpriced Wi if not great

Good location Dated hotel Rooms fairly poor Swimming pool far too small Male reception staff rude Overpriced Wi if not great

The hotel is from a bygone era. Elegant, warm and welcoming. A definite for families and couples!

The hotel is from a bygone era. Elegant, warm and welcoming. A definite for families and couples!

we really enjoy our stay at this Hotel .very well situated right on the Ocean and when we got there they offer us to up grade my room with a balcony and a view on the Ocean which was very much appreciated. the staff are very nice .really had a good time .too bad we got there the day after a big rain storm which left alot of damage in the street and store in the area but the municipality took care of cleanning the road very rapidly

we really enjoy our stay at this Hotel .very well situated right on the Ocean and when we got there they offer us to up grade my room with a balcony and a view on the Ocean which was very much appreciated. the staff are very nice .really had a good time .too bad we got there the day after a big rain storm which left alot of damage in the street and store in the area but the municipality took care of cleanning the road very rapidly

I just love it here . I cannot say a bad word because I have had one of the best times in my life. Of course nothing is perfect however this place offers the most laid back and chilled experienced in the most beautiful setting with the best beach ever ! I'm coming back as often as possible .

Beautiful hotel from the outside and from the inside. It could use a little updating but a marvelous building nonetheless. First night we had some problems because the AC in our room wasn't working properly. We had booked 4 rooms and we (by chance) got assigned the only one that had problems. They however moved us to another room without any issue. The stuff was incredible, kind, attentive, fast and couldn't do enough for you. The breakfast crew and the pool bar crew were fantastic. We didn't expect the charge for the umbrella and chairs at the private beach but it wasn't a big deal any way. Staff was great, hotel is very nice, location is fantastic with plenty of options to eat across the street (I suggest Valentino) and a mile or so down the road in Naxos. Great choice overall.

Beautiful hotel from the outside and from the inside. It could use a little updating but a marvelous building nonetheless. First night we had some problems because the AC in our room wasn't working properly. We had booked 4 rooms and we (by chance) got assigned the only one that had problems. They however moved us to another room without any issue. The stuff was incredible, kind, attentive, fast and couldn't do enough for you. The breakfast crew and the pool bar crew were fantastic. We didn't expect the charge for the umbrella and chairs at the private beach but it wasn't a big deal any way. Staff was great, hotel is very nice, location is fantastic with plenty of options to eat across the street (I suggest Valentino) and a mile or so down the road in Naxos. Great choice overall.

To my great fortune, the Hilton next door to the Hellenia, where my conference was being held, was fully booked. The Hellenia is beautiful to see, inside and out, quietly elegant, with an atmosphere of calm and gentility. The quiet extended to the room: Mine was a double with two balconies overlooking the Mediterranean Sea and the handsome terrace/pool area below. I slept well and enjoyed the atmosphere. The breakfast could have been a bit more creative. Two things prevent me from giving a five-star review, however. I found the front desk personnel to be stand-offish, and seemingly preoccupied with more important business; this is in marked contrast to the overall friendliness and helpfulness of Sicilians in general. And despite the claim of offering wireless connectivity, there was no internet service – wireless or wired – during my five-day stay at the Hellenia. "Is broken" was the only response I received. I asked whether it would be repaired soon. The reply was a shrug.

very nice place; good location, with nice pool and on the beach; very charming design, tasteful and of good quality; only the wifi didn't work; but certainly recommended !

very nice place; good location, with nice pool and on the beach; very charming design, tasteful and of good quality; only the wifi didn't work; but certainly recommended !

Five (10? 15?) year ago it was "top of the line". They still charge you this money, but it is not anymore. Staff is OK, but no more than this. I needed to break 20EUR bill to leave tips for the barman, but girls at the front desk could not help. I asked where I could do it, they sent me to the bar which was already closed. Result - poor barman got no tips... So overall nice place - but do not expect miracles.