Location ok and view lovely but the hotel itself is a little dated. We booked a winter stay entirely for the indoor pool and it was not available.

Great scenery and terrace bars. Very friendly staff. Food was very average. Rooms was tired and needs a freshening up.

The location of the hotel is amazing; it's right in downtown. No other hotel can beat the Diamond of Bodrum in that sense. The staff are extremely kind and helpful as well.

Overall ok

Great hotel with lovely pool and beach area would definitely recommend but only fault is air con is rubbish

The positive bits first. Staff were brilliant, very friendly and couldn’t do enough. Shout out to Omar at the desk who went over and above to help me. The hotel is immaculate and location is excellent. We paid to upgrade our room to a balcony/sea view which is worth the money. My son had a standard promo room which was small and dark but suited a teenager. The food would put me off returning to the hotel. I am not fussy but the AI buffet is poor. The saving grace is the snack bar on the ground floor, which is more of a mini restaurant that serves decent salads, burgers, pizza etc. Overall we had a great time and can’t complain for the money we paid. The staff are 5* although personally I’d rate it as a 3* in comparison to other place we’ve stayed.

This is a hotel with proffesionell service. Clean and asome food. Lived it

Staff was horrible, hotel is under poor management, no investment and always post old pictures of hotel to sell it. Not recommended at all. There's no seats by the beach. If you don't wake up at 7 morning to get one and stay there all day you will lose it.

The pictures of the rooms in the website are very different from the reality. Many of the personels were not professional, rude and agressive in their way of comminication. It is not worth the price and definetly not 5stars hotel. I won't give it more than 2 stars at max.

Well, when a hotel is garded as 5 star, I expect it to be 5 star not equal to 2 stars. This place was far from being 5 star. 1. I thought grading is international and wondering how they got their 5 stars grading? 2. the room was so dusty on the surfaces and the shower box as well. The garbage bin was so rusted entirely. 3. The size of the room was horrible. I asked the receptionist to upgrade me and I was told that all rooms are the same size which is not true. She added that I will be given another room only at the cost of €150/day on top of what I already paid. I called the website where I booked it from, they said that no-one answers at all. We didn’t have a space to put our luggages. You open the door, you literally fall on the bed. 4. The food was alright.

The hotel needs an update, I don’t think is a 5 stars hotel, the bed is hard, the pillows almost flat, the towels are broken and feels like carton when you dry your self, the mini bar has only water and food at the buffet is average, also very few people speak English, so communication is difficult.

Not my cup of tea

My third stay at this hotel and I enjoyed my trip very much. Location is excellent right in the center , close to shopping , and a private beach across the street. Some rooms are better than others and also with the wi fi , worked at some area’s better than others. Evening shows were reduced, some nights there was nothing to do. Food was ok , did not like the set up they had , where they put the food on your plate. I understand COVID is the reason but I have been to other all inclusive hotel and and that is not the case, hope one day it will be as it used to be. All that aside it is a great hotel.

We stayed there 4 nights Family trip. Positive points: The best location at the heart of the city. They changed our room to better one without extra charge, appreciated Very good DJ at the evening Cheaper price in comparison with other 5 star hotels in that area Friendly staff who had very hard job in 12 hours working time, without rotation Negative points: Poor room service due to lack of staff, only one person for each floor, every day!!!! Terrible room air conditioning, it didn't work 3-7 every morning, noisy and unstable Lack in quantity of staff in reception/restaurant/guest relation/room service.... Small pool and very limited beach... Terrible food , and dirty glasses and dishes at restaurant Low quality local drinks, only!! The hotel, is not really 5 star hotel.

Amazing place had a very lovely stay.

It was really great with the view, the food is EXCELLENT, However, we are not happy about the condition of the rooms, the Aircondition is not cooling, even when we complained, Yet it wasn't cooling at all, also, there was no tooth paste on the rooms, they claimed because of Covid-19, I don't know why! the rooms are large but the bed is poor, very very poor! too low and the mattress is very low for such hotel, the bathroom is too tight, I think if the management can look into the Aircondition in all the rooms, Internet and fix the bed situation the hotel would be EXCELLENT, The staffs of the hotel are Just from another planet, they are WONDERFUL, Helpful, respectful and they do their jobs so well in the restaurant

It is amazing hotel and very good services. WiFi wireless internet is not covring all place and room in the hotel.

It was very bad no professional staff The hotel in bad condition The rooms very old

Everything was good. We had a great time with my girlfriend.! Highly recommended..

Nice hotel and interesting activity, but the problem with the parking is very dirty area and bad smell.