Tv didn’t work, otherwise all was great.

Tv didn’t work, otherwise all was great.

We had a lovely room, so elegant and Ranata was exceptionally helpful. Breakfast service was great as well.

We had a lovely room, so elegant and Ranata was exceptionally helpful. Breakfast service was great as well.

Has so much potential

Has so much potential

Uncomfortable bed, no water in room, generally poor decor. I fail to see how this could be classified 4*

Uncomfortable bed, no water in room, generally poor decor. I fail to see how this could be classified 4*

The room smelt disgusting and management did nothing about it. Nice friendly staff, but it is a very tired property in dire need of some TLC.

The room smelt disgusting and management did nothing about it. Nice friendly staff, but it is a very tired property in dire need of some TLC.

Beautiful location the building is fantastic, but they don’t have elevators. Also, they don’t have air-conditioning.

Beautiful location the building is fantastic, but they don’t have elevators. Also, they don’t have air-conditioning.

Staff was fantastic, breakfast was great, location was super nice.

Staff was fantastic, breakfast was great, location was super nice.

Would highly recommend this hotel, at present unable to do evening meals due to low level of staff however the staff are very friendly and helpful the twin (4 posters room we had) is highly recommended Breakfast was 10/10 fantastic price was reasonable WOULD HIGHLY RECOMMEND THIS HOTEL

Disappointed that there was no evening restaurant service especially after a long journey. The hotel is in need of attention but our room was clean and comfortable

Disappointed that there was no evening restaurant service especially after a long journey. The hotel is in need of attention but our room was clean and comfortable

Would highly recommend this hotel, at present unable to do evening meals due to low level of staff however the staff are very friendly and helpful the twin (4 posters room we had) is highly recommended Breakfast was 10/10 fantastic price was reasonable WOULD HIGHLY RECOMMEND THIS HOTEL

Our room (sled bed) was huge and really nice. It was quiet, comfortable and clean. Staff were pleasant and breakfast was tasty. Only 3 stars though as they seem to be trying to run it down/close up. The restaurant is shut so can't have dinner there. Some family came to visit us for a drink and we discovered that they close the bar at 9.30pm and don't allow extension even for residents to charge to room. While our in room bathroom was nice the downstairs shared toilets need attention/modernising.

Our room (sled bed) was huge and really nice. It was quiet, comfortable and clean. Staff were pleasant and breakfast was tasty. Only 3 stars though as they seem to be trying to run it down/close up. The restaurant is shut so can't have dinner there. Some family came to visit us for a drink and we discovered that they close the bar at 9.30pm and don't allow extension even for residents to charge to room. While our in room bathroom was nice the downstairs shared toilets need attention/modernising.

The staff was very friendly and helpful. The hotel is a nice, quiet and historic though a little dated. Overall a wonderful place to stay and the staff was an added bonus. We would definitely stay again if in the area.

The staff was very friendly and helpful. The hotel is a nice, quiet and historic though a little dated. Overall a wonderful place to stay and the staff was an added bonus. We would definitely stay again if in the area.

Great place to stay!

Great place to stay!

Dirty, dated, no restaurant, no heat, not recommended

Dirty, dated, no restaurant, no heat, not recommended

Loved this older hotel in beautiful park- like setting - yet close to Elgin town centre. The room was spacious and clean and public spaces are excellent. The hotel needs, however, some major investment to bring it up to today’s standards.

Loved this older hotel in beautiful park- like setting - yet close to Elgin town centre. The room was spacious and clean and public spaces are excellent. The hotel needs, however, some major investment to bring it up to today’s standards.

Wonderful period home. Beautifully maintained. Rooms are updated and well furnished.

Wonderful period home. Beautifully maintained. Rooms are updated and well furnished.

I would certainly recommend this hotel. Beautiful entrance and beautiful building. Easy walking distance to town and there is a nice walk over couple of bridges from hotel over the river and through boating fields. The reception area feels a bit as though it needs tlc…. And other areas of the hotel the same. Pool and film are closed. Downstairs wash room facilities really could do with an update. Our room certainly had the WOW factor when we opened the door (15) Looked great. Noticed later little things like the curtain pelmetboard material was completely rotten and in pieces…. Why even leave it there? Breakfast was ok, not amazing but perfectly acceptable.

I would certainly recommend this hotel. Beautiful entrance and beautiful building. Easy walking distance to town and there is a nice walk over couple of bridges from hotel over the river and through boating fields. The reception area feels a bit as though it needs tlc…. And other areas of the hotel the same. Pool and film are closed. Downstairs wash room facilities really could do with an update. Our room certainly had the WOW factor when we opened the door (15) Looked great. Noticed later little things like the curtain pelmetboard material was completely rotten and in pieces…. Why even leave it there? Breakfast was ok, not amazing but perfectly acceptable.