Amazing place to stay in! The aesthetics were marvelous and during my trip I got asked a lot about this place!

Amazing place to stay in! The aesthetics were marvelous and during my trip I got asked a lot about this place!

So noisy couldn’t sleep. No bartender at det “open bar” all day. Breakfast “start” at 7:30, the chef comes late and food is not ready until 8:30. Would not recomend.

So noisy couldn’t sleep. No bartender at det “open bar” all day. Breakfast “start” at 7:30, the chef comes late and food is not ready until 8:30. Would not recomend.

like: Breakfast, Pool, Staff, Bedrooms. Not Like: Not air in Counter.

like: Breakfast, Pool, Staff, Bedrooms. Not Like: Not air in Counter.

The hotel is in a great location close to everything. The staff is wonderful, and the chef Alfredo is excellent. The hotel has two rooftop areas with amazing views, as well as two pools to cool down after walking around in the sun. Would definitely recommend.

The hotel is in a great location close to everything. The staff is wonderful, and the chef Alfredo is excellent. The hotel has two rooftop areas with amazing views, as well as two pools to cool down after walking around in the sun. Would definitely recommend.

Unfortunately the property is located close to three different bars/ clubs. You will not be able to sleep due to noise, music extremely loud and you hear everyone passing by. I requested a change of room and it was denied. Wouldn’t recommend. Hotel is pretty, cozy, friendly staff and clean.

Unfortunately the property is located close to three different bars/ clubs. You will not be able to sleep due to noise, music extremely loud and you hear everyone passing by. I requested a change of room and it was denied. Wouldn’t recommend. Hotel is pretty, cozy, friendly staff and clean.

A boutique lux, quiet, clean, safe location in the heart of the nightlife of the city.

A boutique lux, quiet, clean, safe location in the heart of the nightlife of the city.

Excellent

Excellent

This a beautiful boutique hotel, friendly and helpful staff/Chef. No elevator so just be ready for stairs to go to room, dining room and rooftop pool. We really enjoyed the pool after a long day of walking in the Cartagena weather (hot and humid). Staying in the walled city is the best and this hotel is super well located.

This a beautiful boutique hotel, friendly and helpful staff/Chef. No elevator so just be ready for stairs to go to room, dining room and rooftop pool. We really enjoyed the pool after a long day of walking in the Cartagena weather (hot and humid). Staying in the walled city is the best and this hotel is super well located.

Checked in on Monday to Thursday complained about no hot water on day 1 they try fix it didn’t work So we where stuck with cold water everyday to shower would like discount on stay for this inconvenience!

Checked in on Monday to Thursday complained about no hot water on day 1 they try fix it didn’t work So we where stuck with cold water everyday to shower would like discount on stay for this inconvenience!

We Stayed at the hotel for 4 days and had an incredible experience. The staff was so amazing and went out of their way to make sure all our needs were met. The hotel is beautifully decorated and we loved the rooftop pool and the daily breakfast prepared in the beautiful dining room. The location is perfect too, right in the center of the city and walking distance to all the major sightseeing sites.

We Stayed at the hotel for 4 days and had an incredible experience. The staff was so amazing and went out of their way to make sure all our needs were met. The hotel is beautifully decorated and we loved the rooftop pool and the daily breakfast prepared in the beautiful dining room. The location is perfect too, right in the center of the city and walking distance to all the major sightseeing sites.

Good value for the price. Nicely appointed.

Not hot water.

NYE in centro Cartagena, no surprise that continuous music late at night was going to be a reality to deal with. Good thing we brought very good earplugs 😉. As for the hotel, very nice, very beautiful! Nicely renovated. The service was friendly and courteous. The rooftop pool was a nice touch. Highly recommended! The only issue I have to point out: the Deluxe room is advertized with double sink vanity, bigger room pics, and they clearly mention it's a King size bed on Hotels.com. Now I don't know if it's a Hotels.com or the hotel's mistake, but the manager told us the Superior and Deluxe rooms are both the same size with Queen size beds. Although nobody seemed to understand nor care that we paid extra for absolutely nothing more or better than a basic room... that was the only disappointment.

Not hot water.

NYE in centro Cartagena, no surprise that continuous music late at night was going to be a reality to deal with. Good thing we brought very good earplugs 😉. As for the hotel, very nice, very beautiful! Nicely renovated. The service was friendly and courteous. The rooftop pool was a nice touch. Highly recommended! The only issue I have to point out: the Deluxe room is advertized with double sink vanity, bigger room pics, and they clearly mention it's a King size bed on Hotels.com. Now I don't know if it's a Hotels.com or the hotel's mistake, but the manager told us the Superior and Deluxe rooms are both the same size with Queen size beds. Although nobody seemed to understand nor care that we paid extra for absolutely nothing more or better than a basic room... that was the only disappointment.

Good value for the price. Nicely appointed.

Unfortunately, I had to buy experience doing the booking to this hotel 1-they cancel me the day before of my check with the excuse that the hotel was under construction 2-they gave me some options to send me to a different hotels with the same category 3-I just spoke with them and I asked them to cancel my reservation to avoid the penalty they say that they will do that and never get it done I had to contact Orbitz Expedia a couple times to get my money back. I had to contact the hotel many times and finally after a lot of work that I shouldn’t done the reservation is canceled. This situation is not nice because from other country is hard to me to communicate with Orbitz and the hotel at the same time

Unfortunately, I had to buy experience doing the booking to this hotel 1-they cancel me the day before of my check with the excuse that the hotel was under construction 2-they gave me some options to send me to a different hotels with the same category 3-I just spoke with them and I asked them to cancel my reservation to avoid the penalty they say that they will do that and never get it done I had to contact Orbitz Expedia a couple times to get my money back. I had to contact the hotel many times and finally after a lot of work that I shouldn’t done the reservation is canceled. This situation is not nice because from other country is hard to me to communicate with Orbitz and the hotel at the same time

Amazing property with sensational rooms, fantastic view over the rooftops. although it is located in the middle of all the buzz, the rooms are quiet and private. beautiful decor,delicious breakfast! A new favourite!

Amazing property with sensational rooms, fantastic view over the rooftops. although it is located in the middle of all the buzz, the rooms are quiet and private. beautiful decor,delicious breakfast! A new favourite!

We pretty much loved the ambiance. That was pretty much it. When we arrived at our room there was a very big ball of hair on the floor. That first night I fell down going to the bathroom because there was a big puddle under the AC. This is something that happens all the time but we could have been warned. We had to ask for an extra floor mat to cover the puddle for the rest of the trip, as it was at the bathroom door. There was noise all the time, specially at night. The only way to enter the hotel is to ring the doorbell and wait for someone to open the door. They assure you that there is always going to be someone there to let you in. There wasn’t. We were left outside for 10 minutes and only because we were lucky that another guest was leaving and opened the door. We called and texted and got no answer. For 2 hours we could not find anyone who worked at the hotel. The first day, the housekeeper who cleaned our room was extremely rude because we came in to the room as she was cleaning. Our whole experience in Cartagena was disappointing, and this hotel is the main reason why.

We pretty much loved the ambiance. That was pretty much it. When we arrived at our room there was a very big ball of hair on the floor. That first night I fell down going to the bathroom because there was a big puddle under the AC. This is something that happens all the time but we could have been warned. We had to ask for an extra floor mat to cover the puddle for the rest of the trip, as it was at the bathroom door. There was noise all the time, specially at night. The only way to enter the hotel is to ring the doorbell and wait for someone to open the door. They assure you that there is always going to be someone there to let you in. There wasn’t. We were left outside for 10 minutes and only because we were lucky that another guest was leaving and opened the door. We called and texted and got no answer. For 2 hours we could not find anyone who worked at the hotel. The first day, the housekeeper who cleaned our room was extremely rude because we came in to the room as she was cleaning. Our whole experience in Cartagena was disappointing, and this hotel is the main reason why.