We had an amazing and relaxing experience!

Lovely Hotel, staff are excellent and they go the extra mile to provide excellent service. The food choices in the buffet were plentiful and of a very good standard. The rooms clean, and housekeeping do a great job every day. I would wholeheartedly recommend this hotel to anyone looking for a relaxing stay.

Lovely Hotel, staff are excellent and they go the extra mile to provide excellent service. The food choices in the buffet were plentiful and of a very good standard. The rooms clean, and housekeeping do a great job every day. I would wholeheartedly recommend this hotel to anyone looking for a relaxing stay.

We had an amazing and relaxing experience!

Gorgeous hotel, clean, lovely staff, super convenient, near all restaurants and the beach,perfect stay, we will be back

Gorgeous hotel, clean, lovely staff, super convenient, near all restaurants and the beach,perfect stay, we will be back

Fabulous hotel

Fantastic hotel. Great staff, made to feel welcome from the moment we arrived to check out. Facilities could not be better. Perfect location near to beach other restaurants/bars. We would defiantly recommend

Fantastic hotel. Great staff, made to feel welcome from the moment we arrived to check out. Facilities could not be better. Perfect location near to beach other restaurants/bars. We would defiantly recommend

This is an excellent hotel. Staff friendly, efficient and helpful. Loved the heated pool. Great location for restaurants and bars

Very Friendly staff and great location

Very Friendly staff and great location

Amazing property! Food was amazing and lovely staff. Great location also!

Amazing property! Food was amazing and lovely staff. Great location also!

It’s an incredible hotel. Total luxury and not too many people for them to cope with serving. Wonderful room and views. Lovely pool tasty breakfast buffet with a very wide choice. It’s our second year at this hotel. We had so much fun! Its location is right in the heart of Adeje. Handy for restaurants and seaside walks and access to the town and market. 100% would go again for a third time.

It’s an incredible hotel. Total luxury and not too many people for them to cope with serving. Wonderful room and views. Lovely pool tasty breakfast buffet with a very wide choice. It’s our second year at this hotel. We had so much fun! Its location is right in the heart of Adeje. Handy for restaurants and seaside walks and access to the town and market. 100% would go again for a third time.

We had a super week at the Jardines de Nivaria. Rooms were nice and spacious, and well-equipped. Breakfast was excellent as were the dining options. Local dining options away from the hotel are not great - we walked to Caleta most evenings for better dining there. Pool area was very nice and quiet. Overall a very nice and relaxing stay.

We had a super week at the Jardines de Nivaria. Rooms were nice and spacious, and well-equipped. Breakfast was excellent as were the dining options. Local dining options away from the hotel are not great - we walked to Caleta most evenings for better dining there. Pool area was very nice and quiet. Overall a very nice and relaxing stay.

Exceptional staff and service. Sensible price points that encourage guests to use the facilities and services rather than look elsewhere. Easily accessible to shops and restaurants, however once inside the grounds, it feels like an oasis of calm. Our first contact and communication upon arrival was with Alejandro and Alejandro. Both gentlemen were professional and keen to help - great first impression and one that continued throughout. Superb stay, thank you all. We will be back.

Exceptional staff and service. Sensible price points that encourage guests to use the facilities and services rather than look elsewhere. Easily accessible to shops and restaurants, however once inside the grounds, it feels like an oasis of calm. Our first contact and communication upon arrival was with Alejandro and Alejandro. Both gentlemen were professional and keen to help - great first impression and one that continued throughout. Superb stay, thank you all. We will be back.

My wife and I keep coming back. Visit 6 and will be back again. Thank you

My wife and I keep coming back. Visit 6 and will be back again. Thank you

Huge gardens. Fabulous service. Great location. Beautiful pool area. And one of the pools is heated! Lovely room. This was our second visit and it lived up to our expectations.

Outstanding food & service, immaculate gardens & pool

Outstanding food & service, immaculate gardens & pool

Amazing hotel.

Amazing hotel.

Very relaxing place. Good breakfast buffet to please most tastes. Bar staff were really nice. And the cocktails made looked and tasted excellent. Pool area never felt crowded with plenty of options to sit by the pool. We had a junior suite in the Taganana wing. It was a spacious room, well laid out. Would return.

Very relaxing place. Good breakfast buffet to please most tastes. Bar staff were really nice. And the cocktails made looked and tasted excellent. Pool area never felt crowded with plenty of options to sit by the pool. We had a junior suite in the Taganana wing. It was a spacious room, well laid out. Would return.

This isn’t what I’d expect from a 5* hotel and how it got its 9.4 rating on hotels.com I’ve no idea. The food was terrible. The buffet is sub-par and the a la carte room service looked like it was scooped out of the buffet. The scrambled eggs looked like finely chopped hard boiled eggs that had been heated up in cream. We couldn’t eat it. The coffee was not good and I was even scolded by a member of staff judiciously guarding the exit from the buffet for attempting to take a coffee to reception to sign some paperwork. Being told off like a child for doing something most hotels wouldn’t have a problem with was quite embarrassing. They have a weird thing with water in the room. There was no drinking water in the room when we arrived (an oversight I was told) and if one small bottle of water isn’t enough for two people after a day in the sun you can buy a “water package”. We once called to ask for water because the room water hadn’t been refreshed and they delivered some and charged us again for it. Felt like a money making exercise for something that shouldn’t be a problem for a 5* hotel. The room was quite nice except the bathroom was like a premier inn (not a problem but not 5*). The amenities (shampoo conditioner soap etc) are all in wall mounted dispensers which kept running out at inconvenient times. The pool and grounds were nice too but the pool service was poor — nothing wrong with the people serving just that we went hours sometimes without spotting someone.

This isn’t what I’d expect from a 5* hotel and how it got its 9.4 rating on hotels.com I’ve no idea. The food was terrible. The buffet is sub-par and the a la carte room service looked like it was scooped out of the buffet. The scrambled eggs looked like finely chopped hard boiled eggs that had been heated up in cream. We couldn’t eat it. The coffee was not good and I was even scolded by a member of staff judiciously guarding the exit from the buffet for attempting to take a coffee to reception to sign some paperwork. Being told off like a child for doing something most hotels wouldn’t have a problem with was quite embarrassing. They have a weird thing with water in the room. There was no drinking water in the room when we arrived (an oversight I was told) and if one small bottle of water isn’t enough for two people after a day in the sun you can buy a “water package”. We once called to ask for water because the room water hadn’t been refreshed and they delivered some and charged us again for it. Felt like a money making exercise for something that shouldn’t be a problem for a 5* hotel. The room was quite nice except the bathroom was like a premier inn (not a problem but not 5*). The amenities (shampoo conditioner soap etc) are all in wall mounted dispensers which kept running out at inconvenient times. The pool and grounds were nice too but the pool service was poor — nothing wrong with the people serving just that we went hours sometimes without spotting someone.

courteous and helpful staff good sized rooms, good quality amenities attention to detail , good care of clients