Overall wonderful! Excellent service! Everyone was so kind and smiles all around! We loved the flexible check in time since we couldn’t get back from the concert until late. The live music at Charlie’s was amazing!! Beautiful views and room. Both restaurants were excellent and we dined in both for nearly all our meals. I was however let down that the crown molding in the room was wallpaper, it took away the entire aesthetic of the historical beauty of the room. The bed was also quit stiff and small for two people. We could also hear the freight house a little too well, but nothing one can do on that. Thank you for an overall great experience!! It made my mom’s birthday super special!!

I reserved a riverside suite with two queen beds. I received a room with 1 queen bed and a pullout couch. There was only bedding available for the bed. There was garbage still in baskets from prior stay. There was a a bad smell in the room. I was very disappointed. I had heard such good things about the Inn.

Great place to stay. Close to dining and shopping!

Wonderful weekend at The Water Street Inn! Fantastic location right in the middle of everything. Beautiful view of the River. We wouldn’t want to stay anywhere else in Still Water.

Great location and lots of great restaurants. Hotel is great.

Loved the antique decor and fireplace in the room. The parking was very convenient. Loved the rooftop patio. The hotel is conveniently located near shopping, restaurants, the historic lift bridge, and the riverboat cruises. The hotel was very clean and the staff very friendly. Would definitely stay there again.

Room was old.. broken furniture..poor AC...smelled musty...didnt stay over..left

Room was old.. broken furniture..poor AC...smelled musty...didnt stay over..left

The room we were in was VERY old and not clean, especially the bathroom. Please understand that some of the rooms at this property are old/vintage while others are newer and more modern. We unfortunately were on the old section. Jets in the whirlpool tub were filthy and while, even in clean I would never use a hotel hot tub in a guest room, it was quite off putting. I noted the cleaning staff did not carry a vacuum only a lint roller type of device to go over the carpeting. Also, I found various cobwebs throughout the room. Decor is very very very old, which might be some people's taste but it is old ornate type of furniture which was in desperate need of a good dusting. I will say, the location of this property is ideal, In the heart of all the action. Stillwater is an amazing town, this property just needs some MAJOR updates.

The room we were in was VERY old and not clean, especially the bathroom. Please understand that some of the rooms at this property are old/vintage while others are newer and more modern. We unfortunately were on the old section. Jets in the whirlpool tub were filthy and while, even in clean I would never use a hotel hot tub in a guest room, it was quite off putting. I noted the cleaning staff did not carry a vacuum only a lint roller type of device to go over the carpeting. Also, I found various cobwebs throughout the room. Decor is very very very old, which might be some people's taste but it is old ornate type of furniture which was in desperate need of a good dusting. I will say, the location of this property is ideal, In the heart of all the action. Stillwater is an amazing town, this property just needs some MAJOR updates.

4:00 check in is a little late , for the price of a room you could at least have a mini fridge. Room wasn’t that nice. Just a typical run down hotel room. I’ve stayed at this hotel before and loved it. This time was very unsatisfied.

4:00 check in is a little late , for the price of a room you could at least have a mini fridge. Room wasn’t that nice. Just a typical run down hotel room. I’ve stayed at this hotel before and loved it. This time was very unsatisfied.

Great stay!

Great stay!

My best friend was in town and we stayed in Stillwater. Hotel was great. Love the free parking with the hotel stay. Room was clean and faced the St. Croix which was lovely.

My best friend was in town and we stayed in Stillwater. Hotel was great. Love the free parking with the hotel stay. Room was clean and faced the St. Croix which was lovely.

This hotel canceled our reservations an hour before checkin without explanation. They suggested another place to stay but wasn’t in the location we wanted. They were nice about it but it still somewhat ruined our day.

This hotel canceled our reservations an hour before checkin without explanation. They suggested another place to stay but wasn’t in the location we wanted. They were nice about it but it still somewhat ruined our day.

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Super neat place to stay. Close to the river, shopping, restaurants,etc. would definitely stay again!

Super neat place to stay. Close to the river, shopping, restaurants,etc. would definitely stay again!

The older bolnd lady that worked the front dest was very rude. The room sated pet friendly and that all taxes and fees were included. She tried to tell me my room was not pet friendly after driving from AZ with my dogs. Then she charged me more taxes and pet fees. Also when I called to get into the patking lot she told me I could not check in untill Tuesday after 11 am. I said it is Tuesday ar 6:30 pm. The bed was way too soft and both the chairs sagged in the middle. I would not reccomed staying here. The location is good but they do not have microwaves, refrigerators or even an ice machine. For the price there is a lack of amenities. Rude people should not be working the front desk.

The older bolnd lady that worked the front dest was very rude. The room sated pet friendly and that all taxes and fees were included. She tried to tell me my room was not pet friendly after driving from AZ with my dogs. Then she charged me more taxes and pet fees. Also when I called to get into the patking lot she told me I could not check in untill Tuesday after 11 am. I said it is Tuesday ar 6:30 pm. The bed was way too soft and both the chairs sagged in the middle. I would not reccomed staying here. The location is good but they do not have microwaves, refrigerators or even an ice machine. For the price there is a lack of amenities. Rude people should not be working the front desk.

Convenient to downtown

Convenient to downtown

Great location, nice staff, but I booked a "cheap" rate on Expedia site. My room was a really "sad"---goodwill furniture, the bathroom was terrible (no pressure, poor lighting), no fridge, no ice, thin walls, etc. No plans stay this hotel again.

Great location, nice staff, but I booked a "cheap" rate on Expedia site. My room was a really "sad"---goodwill furniture, the bathroom was terrible (no pressure, poor lighting), no fridge, no ice, thin walls, etc. No plans stay this hotel again.

rooms need to be updated. stained ceiling tiles and bathrooms need TLC very dated for the price

rooms need to be updated. stained ceiling tiles and bathrooms need TLC very dated for the price

The hotel was very convent to so many things in Stillwater, MI. I will be staying there next time we go up.

The hotel was very convent to so many things in Stillwater, MI. I will be staying there next time we go up.