Very well looked after in all areas

The location of the property the friendliness of the staff in the spa was fantastic

The location of the property the friendliness of the staff in the spa was fantastic

Lovely hotel within walking distance of the Pal-Arinsal gondola which was perfect for our ski trip! Staff were friendly and helped us organise rental equipment and ski storage for the duration of our stay. A few things to note as the information on Expedia is a little outdated: - Parking is €15-20 per night (inside or outside car parks available), however, there is a free car park directly opposite the hotel which we didn’t realise until afterwards - Spa is €15 per person per HOUR (not day), still worth a visit after a day on the slopes!

Lovely hotel within walking distance of the Pal-Arinsal gondola which was perfect for our ski trip! Staff were friendly and helped us organise rental equipment and ski storage for the duration of our stay. A few things to note as the information on Expedia is a little outdated: - Parking is €15-20 per night (inside or outside car parks available), however, there is a free car park directly opposite the hotel which we didn’t realise until afterwards - Spa is €15 per person per HOUR (not day), still worth a visit after a day on the slopes!

Nice location near the amenities of the town. The hotel itself was not special. I had read great reviews earlier, but I was disappointed. The rooms were very noisy - you could hear children cry in the room next to you and you could even hear the alarm of the neighbours in the morning. Furthermore, the beds were really wobbly/unstable and the shower-cabin was very small. The breakfast and dinner were good and the spa was also nice to have after a day of skiing. Altogether I would not come back to this hotel because as I value a good night of rest.

Nice location near the amenities of the town. The hotel itself was not special. I had read great reviews earlier, but I was disappointed. The rooms were very noisy - you could hear children cry in the room next to you and you could even hear the alarm of the neighbours in the morning. Furthermore, the beds were really wobbly/unstable and the shower-cabin was very small. The breakfast and dinner were good and the spa was also nice to have after a day of skiing. Altogether I would not come back to this hotel because as I value a good night of rest.

Very basic. Not sure why it's considered a 4* hotel

Very basic. Not sure why it's considered a 4* hotel

Clean rooms, friendly staff, excellent breakfast options, really close to the gondola and local restaurants.

Great hotel for families - close to the ski lifts, excellent family rooms and very good facilities (bowling alley, arcade, spa etc). Breakfast was ok - good selection but prefer proper yoghurt rather than little pots of set yoghurt, and lacked nuts, seeds, berries, porridge etc for healthier options. Juice/coffee not great either but did the job. Only gripe is the amount of things you have to pay extra for which I would expect to be included, e.g. parking @ €20 per night (but was free down the road), spa access at €52 for our family of 4 for one hour, bowling also extra. Will definitely stay again if we take the children but would prefer somewhere smaller and cosier for a stay with just my husband and me as it’s a bit hectic (it was half term though)

Great hotel for families - close to the ski lifts, excellent family rooms and very good facilities (bowling alley, arcade, spa etc). Breakfast was ok - good selection but prefer proper yoghurt rather than little pots of set yoghurt, and lacked nuts, seeds, berries, porridge etc for healthier options. Juice/coffee not great either but did the job. Only gripe is the amount of things you have to pay extra for which I would expect to be included, e.g. parking @ €20 per night (but was free down the road), spa access at €52 for our family of 4 for one hour, bowling also extra. Will definitely stay again if we take the children but would prefer somewhere smaller and cosier for a stay with just my husband and me as it’s a bit hectic (it was half term though)

Even my basic room was spacious with a big bathroom and fantastic walk in shower. Warm, quiet and perfectly located for restaurant and the gondola.

Even my basic room was spacious with a big bathroom and fantastic walk in shower. Warm, quiet and perfectly located for restaurant and the gondola.

Lovely place, friendly helpful staff and great access to the bubble to get to the slopes.

Lovely place, friendly helpful staff and great access to the bubble to get to the slopes.

The hotel upgraded our room, for no extra charge when I pointed I out that we preferred a double bed to two single beds. The staff were all very helpful. The location of the hotel was perfect for the ski lift. The amenities in the hotel were very good and everything was clean and tidy.

The hotel upgraded our room, for no extra charge when I pointed I out that we preferred a double bed to two single beds. The staff were all very helpful. The location of the hotel was perfect for the ski lift. The amenities in the hotel were very good and everything was clean and tidy.

Customer service was the highlight. Everyone was extremely friendly to us. Wide range of excellent food options for breakfast and dinner. Room was comfortable.

Facilities good - especially the spa. The bar area had a good atmosphere. Room was adequate. Found some of the reception staff quite rude and abrupt.

Loved the facilities - Spa and Arcade , Bowling alley family friendly great location Evening food terrible though

We booked room only and choose not to pay the extra 12 euros per person for breakfast or to add on dinner, so cannot comment on food. But for a 4 star hotel i would have expected the room to be much better. Bathroom was quite grim, tiles were dirty and no shower screen so the floor got drenched every shower. The bedroom was very cramped and stuffy...no where to sit except the bed. Only one small radiator to dry to dry gloves, ski jackets on. Location was great super close to the gondola. Spa was nice but you have to pay extra to use. Would go back to Arinsal but probably book an apartment next time as will be guaranteed sufficient space to live in for a week.

- Unfortunately the floor in your room was really dirty with a lot of dust. The bathroom was grimy specially the shower head and appliances around it. We had access of a lot of pastries at breakfast but it wasn’t fresh enough. I would suggest less food and more quality. It was not a 4 star hotel standard I was expecting at all. To sum up, unfortunately my wife left a silver necklace at out room and we contacted the hotel hours later to let they know and they just answer as back in the next day after requesting by email and calling them again. Of course, they said they didn’t find the necklace in the end. It was an anniversary gift really sentimental worthy for us.

- Unfortunately the floor in your room was really dirty with a lot of dust. The bathroom was grimy specially the shower head and appliances around it. We had access of a lot of pastries at breakfast but it wasn’t fresh enough. I would suggest less food and more quality. It was not a 4 star hotel standard I was expecting at all. To sum up, unfortunately my wife left a silver necklace at out room and we contacted the hotel hours later to let they know and they just answer as back in the next day after requesting by email and calling them again. Of course, they said they didn’t find the necklace in the end. It was an anniversary gift really sentimental worthy for us.

Always have a lovely stay at Princess Parc - I have stayed there over the last 3 years and always impressed with the cleanliness of the rooms and service and choice of food in the restaurant. The staff are always helpful. The spa is amazing - I would recommend to go when it first opens as less people using the facilities. Following the instructions to the letter in the spa guide by the water bottle area and come out feeling fabulous.

Always have a lovely stay at Princess Parc - I have stayed there over the last 3 years and always impressed with the cleanliness of the rooms and service and choice of food in the restaurant. The staff are always helpful. The spa is amazing - I would recommend to go when it first opens as less people using the facilities. Following the instructions to the letter in the spa guide by the water bottle area and come out feeling fabulous.

The hotel is very good. Rooms are well equipped and modern. Spa is brilliant Location for ski lift access and night life is ideal.

The hotel is very good. Rooms are well equipped and modern. Spa is brilliant Location for ski lift access and night life is ideal.

Large hotel, nice rooms but double glazing not very good as could still hear traffic at front. Lacked any charm and more suited to big groups. Rooms clean and comfortable. Nice spa at 15 Euros for 2 hours. We didn't eat in the hotel as there were some nice restaurants very close by where we had breakfast and dinner much cheaper. The hotel is close to the ski lift and restaurants and a couple of ski shops. There is also a ski bus and village bus where for a few euros you can go to Andorra la vella. Overall good for 2 or 3 days.

Large hotel, nice rooms but double glazing not very good as could still hear traffic at front. Lacked any charm and more suited to big groups. Rooms clean and comfortable. Nice spa at 15 Euros for 2 hours. We didn't eat in the hotel as there were some nice restaurants very close by where we had breakfast and dinner much cheaper. The hotel is close to the ski lift and restaurants and a couple of ski shops. There is also a ski bus and village bus where for a few euros you can go to Andorra la vella. Overall good for 2 or 3 days.

Very good place to stay at Arinsal for skiing. Hotel close to Telecabina. Nice spa.

Very good place to stay at Arinsal for skiing. Hotel close to Telecabina. Nice spa.