WORST HOTEL EVER. Unprofessional and rude staff who do not exert any effort to please the customer.

WORST HOTEL EVER. Unprofessional and rude staff who do not exert any effort to please the customer.

huge delay in check in till 3:45PM

huge delay in check in till 3:45PM

View great from balcony but bathroom a bit dated although clean. Air con very noisy and wouldnt work on low fan but only stayed one night. Arramged late checkout for 12 but got a call from reception at 11.15 to ask why mot checked out. Explained had arranged late check out. 10 minutes later cleaner knocked then without waiting for answer opened room door even though do not disturb sign on door. Not happy with that as one person was in shower and i had to geab a towel as she opened door. No apology from her. It's a good location but some staff need a bit of client care training. Older waiter at breakfast good and went out of his way to find us a table at breakfast as very crowded.

View great from balcony but bathroom a bit dated although clean. Air con very noisy and wouldnt work on low fan but only stayed one night. Arramged late checkout for 12 but got a call from reception at 11.15 to ask why mot checked out. Explained had arranged late check out. 10 minutes later cleaner knocked then without waiting for answer opened room door even though do not disturb sign on door. Not happy with that as one person was in shower and i had to geab a towel as she opened door. No apology from her. It's a good location but some staff need a bit of client care training. Older waiter at breakfast good and went out of his way to find us a table at breakfast as very crowded.

I only stayed one night so didn’t use as many facilities as I might normally, I came across Mario in reception who was very polite and accommodating.

I only stayed one night so didn’t use as many facilities as I might normally, I came across Mario in reception who was very polite and accommodating.

Not enough power points in rooms

Not enough power points in rooms

The Hotel was lovely, very clean and the majority of staff were friendly and helpful. There are certain areas that are looking tired and needs some work doing to them, but we understand money isn't readily available to get these done because of Covid! We did throughly enjoy our stay and would definitely come back. The breakfast was amazing!

The Hotel was lovely, very clean and the majority of staff were friendly and helpful. There are certain areas that are looking tired and needs some work doing to them, but we understand money isn't readily available to get these done because of Covid! We did throughly enjoy our stay and would definitely come back. The breakfast was amazing!

Check in took an hour they could not find my booking. Only one reception staff do no one to get bags from car. Breakfast was grim.

Check in took an hour they could not find my booking. Only one reception staff do no one to get bags from car. Breakfast was grim.

Excellent return stay. Friendly, helpful staff. Well maintained, clean facilities with deck & pools overlooking the sea. Indoor outdoor dining on terrace with koi pond. Excellent breakfast buffet. Convenient location with taxi stand in parking lot and bus stop two blocks away. Tennis on premises plus fully equipped gym and spa plus indoor pool. Great value.

Clean

Clean

Great value for money upon returning to this hotel. Clean room, small en-suite, everything you need in the room. There was even a fruit bowl and a bottle of wine left for our arrival. They do charge extra for tea & coffee refills though. The indoor pool was great, but the jacuzzi has been broken for a long time (we have visited many times). Definitely worth a stay.

Great value for money upon returning to this hotel. Clean room, small en-suite, everything you need in the room. There was even a fruit bowl and a bottle of wine left for our arrival. They do charge extra for tea & coffee refills though. The indoor pool was great, but the jacuzzi has been broken for a long time (we have visited many times). Definitely worth a stay.

it was amazing. i will visit this hotel again soon. i loved it

it was amazing. i will visit this hotel again soon. i loved it

Staff were all very good and attentive. But small things like coffee/tea replenishment I don’t think should be chargeable

Staff were all very good and attentive. But small things like coffee/tea replenishment I don’t think should be chargeable

The location of the hotel and sea views are spectacular. The staff was very friendly and the breakfast was great. The pool area and the beach are fantastic. Two things that stopped me from giving it 5 starts all around are: 1) no plugs to charge phones next to the bed, 2) housekeeping did not sweep/wash the floors when tidying up the room.

The location of the hotel and sea views are spectacular. The staff was very friendly and the breakfast was great. The pool area and the beach are fantastic. Two things that stopped me from giving it 5 starts all around are: 1) no plugs to charge phones next to the bed, 2) housekeeping did not sweep/wash the floors when tidying up the room.

Nice swimming directly in the Mediterranean sea. Good food and view in the ICON across the street. Friendly staff. Only the hairdryers very difficult to find: put it in the bathroom!

Nice swimming directly in the Mediterranean sea. Good food and view in the ICON across the street. Friendly staff. Only the hairdryers very difficult to find: put it in the bathroom!

Nice hotel. Polite staff and very attentive. Thankyou.

Nice hotel. Polite staff and very attentive. Thankyou.

The room I stayed was old and need updates. The room is very spacious but need some upgrades, there was no outlets in the room to plug for charging my phone. There where one near by the door entrance and was very inconvenient. Otherwise the view from the balcony was spectacular.

The room I stayed was old and need updates. The room is very spacious but need some upgrades, there was no outlets in the room to plug for charging my phone. There where one near by the door entrance and was very inconvenient. Otherwise the view from the balcony was spectacular.

Staff were fantastic, they were super friendly and helpful, thank you