Requested housekeeping, but didn’t get any entire time there ... no toilet paper ... no hot water ... supposed FREE calls to America never could connect, with answers that the number wasn’t in service - including the operator!

Requested housekeeping, but didn’t get any entire time there ... no toilet paper ... no hot water ... supposed FREE calls to America never could connect, with answers that the number wasn’t in service - including the operator!

This trip is without doubt a fantastic stay at Sogo Laguna Sta Rosa

This trip is without doubt a fantastic stay at Sogo Laguna Sta Rosa

Was okay except for the not so clean towels and cigarette smell upon entering the room.

Was okay except for the not so clean towels and cigarette smell upon entering the room.

rates are cool 👍 convenient location esp to where my training class. Close to McDonald. I just didn't like there's no windows in the unit which makes the air and smell of the room not comfortable.

rates are cool 👍 convenient location esp to where my training class. Close to McDonald. I just didn't like there's no windows in the unit which makes the air and smell of the room not comfortable.

I paid via credit card online for an overnight stay for two, with free breakfast. We were charged for the breakfast upon check out, when the breakfast was supposedly free as it was indicated and confirmed through email. I had to argue with the receptionist and the supervisor to have it all sorted out.

I paid via credit card online for an overnight stay for two, with free breakfast. We were charged for the breakfast upon check out, when the breakfast was supposedly free as it was indicated and confirmed through email. I had to argue with the receptionist and the supervisor to have it all sorted out.

The stay at Sogo is average and by that, I mean it’s just good enough to guarantee a decent night of sleep.

The stay at Sogo is average and by that, I mean it’s just good enough to guarantee a decent night of sleep.

It's fine and help us relax after EK

The room was clean but that was about it. The beddings are very basic but aren’t exactly comfortable. The drain on the combined tub/shower could not fully be opened though.

The room was clean but that was about it. The beddings are very basic but aren’t exactly comfortable. The drain on the combined tub/shower could not fully be opened though.

It's fine and help us relax after EK

Clean, friendly, helpful!

Clean, friendly, helpful!

It wasn't better than the first time but still generally fine

It wasn't better than the first time but still generally fine

The hotel registration staff was terrible. It took them more than 45mins to check-in my room and finally get room key. Booking through Expedia was seen unwelcome to them, they call Expedia for confirmation of our booking before reluctantly gave the room key. No smiles, terrible service. On the other side, the hotel room was very clean and comfortable.

The hotel registration staff was terrible. It took them more than 45mins to check-in my room and finally get room key. Booking through Expedia was seen unwelcome to them, they call Expedia for confirmation of our booking before reluctantly gave the room key. No smiles, terrible service. On the other side, the hotel room was very clean and comfortable.