Great hotel, in a great location. The city is very walkable and this provided an excellent base for a short visit. Great view to contemplate whilst eating breakfast.

Great hotel, in a great location. The city is very walkable and this provided an excellent base for a short visit. Great view to contemplate whilst eating breakfast.

And the hotel looks very clean and comfortable! But in the rooms, there is a terrible smell coming from the bathroom! Very stinky, like at a sewage treatment plant !!! the Wi-Fi on the room is very bad! There is a connection, but it’s not stable! Breakfast is small, basic, but good! The view at the rooftop is amazing and also the area where the hotel is located! The only disadvantage is, that many mosques are around! He will hear their singing voices very loud and very often!

And the hotel looks very clean and comfortable! But in the rooms, there is a terrible smell coming from the bathroom! Very stinky, like at a sewage treatment plant !!! the Wi-Fi on the room is very bad! There is a connection, but it’s not stable! Breakfast is small, basic, but good! The view at the rooftop is amazing and also the area where the hotel is located! The only disadvantage is, that many mosques are around! He will hear their singing voices very loud and very often!

Very nice clean room. Friendly staff and very helpful. No issue at all checking in. It was perfect and stay throughout was very comfortable! Thank you for making our stay wonderful.

Very nice clean room. Friendly staff and very helpful. No issue at all checking in. It was perfect and stay throughout was very comfortable! Thank you for making our stay wonderful.

Very friendly staff, breakfast buffet has a lot of offering

Very friendly staff, breakfast buffet has a lot of offering

Really nice hotel with great location. Service was really good all the time but with extra credit to Ratko in the reception. A role model for every person working with service

Really nice hotel with great location. Service was really good all the time but with extra credit to Ratko in the reception. A role model for every person working with service

No electric kettle in the room and poor gym equipment , partially not working

No electric kettle in the room and poor gym equipment , partially not working

Average hotel. Average rooms. Service very basic. Location great, next to old town.

Average hotel. Average rooms. Service very basic. Location great, next to old town.

The front desk was excellent and very kind but the hotel requires guests to put a sign on the door if they want but clean. If it's not there, the room will not be clean. The room safe didn't work. Ordering a taxi was super complicated and took an hour every time.

The front desk was excellent and very kind but the hotel requires guests to put a sign on the door if they want but clean. If it's not there, the room will not be clean. The room safe didn't work. Ordering a taxi was super complicated and took an hour every time.

The service at the hotel was disappointing. We had booked an airport pickup and the hotel asked for flight details etc. When we found out our flight may be delayed we sent an email before leaving to advise the hotel of a likely delay to our flight and we sent an URL for Skopje Airport asking them to check the latest flight status before sending the car. When we arrived (late) the reception staff made a snide comment about arriving late and the car having to wait for us. When we checked out the hotel tried to charge us twice for the airport pickup. I told the staff that I had sent an email warning them of the delay. The receptionist acknowledged the email but said that he can't be expected to check the flight status of all of his clients when arranging a airport pick up therefore we must pay twice for the delay. We did not pay for the additional pick up and raised a complaint but it took a lot argument to reach this outcome and it took some of the pleasure out of our stay in what is a lovely city. In fairness to the staff he was presumably doing his job in line with the hotel's policies. But if so that leaves an impression of service levels at the hotel - i.e. ignoring an email from a client warning of delays because it is unreasonable to have to check the flight status. It is a pity as in many ways the hotel is good. It is in a great location next to the Old Bazaar part of the city and it has great views from the breakfast and bar area. Also the breakfast was fantastic.

The service at the hotel was disappointing. We had booked an airport pickup and the hotel asked for flight details etc. When we found out our flight may be delayed we sent an email before leaving to advise the hotel of a likely delay to our flight and we sent an URL for Skopje Airport asking them to check the latest flight status before sending the car. When we arrived (late) the reception staff made a snide comment about arriving late and the car having to wait for us. When we checked out the hotel tried to charge us twice for the airport pickup. I told the staff that I had sent an email warning them of the delay. The receptionist acknowledged the email but said that he can't be expected to check the flight status of all of his clients when arranging a airport pick up therefore we must pay twice for the delay. We did not pay for the additional pick up and raised a complaint but it took a lot argument to reach this outcome and it took some of the pleasure out of our stay in what is a lovely city. In fairness to the staff he was presumably doing his job in line with the hotel's policies. But if so that leaves an impression of service levels at the hotel - i.e. ignoring an email from a client warning of delays because it is unreasonable to have to check the flight status. It is a pity as in many ways the hotel is good. It is in a great location next to the Old Bazaar part of the city and it has great views from the breakfast and bar area. Also the breakfast was fantastic.

Too many rules. The Welcome Aboard package contains two legal size pages of small print of rules including no washing clothes in the sink and no outside food, even though ony breakfast is served. My first two days, I wanted to eat breakfast outside on the terrace. The waiters refused to serve me. Reason; "not our protocol." Food from the buffet, coffee, and cigerettes were allowed, but they refused to walk the extra ten meters with the breakfast plate. I finally got them to do as I asked, but I had to start the first two mornings fighting with hotel staff.

Too many rules. The Welcome Aboard package contains two legal size pages of small print of rules including no washing clothes in the sink and no outside food, even though ony breakfast is served. My first two days, I wanted to eat breakfast outside on the terrace. The waiters refused to serve me. Reason; "not our protocol." Food from the buffet, coffee, and cigerettes were allowed, but they refused to walk the extra ten meters with the breakfast plate. I finally got them to do as I asked, but I had to start the first two mornings fighting with hotel staff.

Very clean and within walking distance of main attractions

Very clean and within walking distance of main attractions

Modern and fancy hotel in nice and walkable area. Beautiful rooftop terrace with panoramic views of the city. Within a short walk from all the main attractions in town (max 10min by foot)

Modern and fancy hotel in nice and walkable area. Beautiful rooftop terrace with panoramic views of the city. Within a short walk from all the main attractions in town (max 10min by foot)

Very nice stay. Excellent breakfast with omelettes, pancakes and more made on request. Room had a lot of space. Everything clean and the service is good.

Very nice stay. Excellent breakfast with omelettes, pancakes and more made on request. Room had a lot of space. Everything clean and the service is good.

Nice little hotel, great views.

Nice little hotel, great views.

Except for the older staff attitude, everything went excellent

Except for the older staff attitude, everything went excellent

They have a free guarded parking. But the pool is just a decoration in the restaurant. The restaurant where you also get breakfast has a good view.

They have a free guarded parking. But the pool is just a decoration in the restaurant. The restaurant where you also get breakfast has a good view.