Amazing stay, from start to finish service was amazing and the rooms were spacious and nice.

This is one of the best hotels in the world - no question. Hotel property is magnificent - as is the staff, food and bar. The concierge was also incredible - not just getting tours and tables, but it’s clear that you are treated exceptionally well by the restaurants and tour guides.

This is one of the best hotels in the world - no question. Hotel property is magnificent - as is the staff, food and bar. The concierge was also incredible - not just getting tours and tables, but it’s clear that you are treated exceptionally well by the restaurants and tour guides.

Beautiful gardens with wonderful sculptures are a special asset of this property!

Beautiful gardens with wonderful sculptures are a special asset of this property!

Unsurprisingly, this hotel is magnificent and exceeded all of my expectations. The palazzo is stunning and the interiors are just what you'd want from a Renaissance palazzo. My room was a little paradise and I am so sad to leave. I stayed for a week and this hotel became a second home. The area is a short walk from the city centre but is far enough removed that it's quite tranquil. With the largest private garden in the city, it was a true oasis. The Atrium Bar and Il Palagio were a drink and food lover's dream. I sampled the tasting menu at Il Palagio and it was to die for. I waiters were brilliant. The sommelier offered the most delicious wine pairings. Highly recommend the vintage negroni for your aperitif. As you'd expect from the Four Seasons, the service was unparalleled. Everyone knew my name, what i liked to drink, coffee preferences, etc. I wanted to offer special thanks to Serena with in-room dining, as well as to Giovani and Emanuele with the breakfast service. You were all standouts and I'm so glad I got to know you a bit. The woman who did the turndown service was also a delight -- I'm sorry I don't know her name. I had a 75-minute massage with Francesca who worked miracles and the spa treatments are superb. Kristina at the spa reception was also wonderful--she gave me a lot of history about Florence and the story behind some of the Santa Maria Novella products. Much appreciated. Already planning my return. This is one of the best 4S properties in the world!

Unsurprisingly, this hotel is magnificent and exceeded all of my expectations. The palazzo is stunning and the interiors are just what you'd want from a Renaissance palazzo. My room was a little paradise and I am so sad to leave. I stayed for a week and this hotel became a second home. The area is a short walk from the city centre but is far enough removed that it's quite tranquil. With the largest private garden in the city, it was a true oasis. The Atrium Bar and Il Palagio were a drink and food lover's dream. I sampled the tasting menu at Il Palagio and it was to die for. I waiters were brilliant. The sommelier offered the most delicious wine pairings. Highly recommend the vintage negroni for your aperitif. As you'd expect from the Four Seasons, the service was unparalleled. Everyone knew my name, what i liked to drink, coffee preferences, etc. I wanted to offer special thanks to Serena with in-room dining, as well as to Giovani and Emanuele with the breakfast service. You were all standouts and I'm so glad I got to know you a bit. The woman who did the turndown service was also a delight -- I'm sorry I don't know her name. I had a 75-minute massage with Francesca who worked miracles and the spa treatments are superb. Kristina at the spa reception was also wonderful--she gave me a lot of history about Florence and the story behind some of the Santa Maria Novella products. Much appreciated. Already planning my return. This is one of the best 4S properties in the world!

The staff is one of the best in the hotel industry, makes you feel at home….. Definitely one of the Top 20 Hotel properties in the world!

The staff is one of the best in the hotel industry, makes you feel at home….. Definitely one of the Top 20 Hotel properties in the world!

Booked a Suite and when got to the room, it was a normal side room with no separate sitting area. Suites always have oversized rooms or even more so a separate siting area. My room did not. A mentioned it to the hotel and upon check-out, the hotel comped me a very expensive bottle of wine I had with my dinner and free breakfast. I thought it was an extremely kind gesture which I didn’t expect. At best, the room is a Jr. Suite, but definitely not a Suite. Restaurant is Michelin 1 star, which was awesome. Overall, an extremely pleasant experience.

Booked a Suite and when got to the room, it was a normal side room with no separate sitting area. Suites always have oversized rooms or even more so a separate siting area. My room did not. A mentioned it to the hotel and upon check-out, the hotel comped me a very expensive bottle of wine I had with my dinner and free breakfast. I thought it was an extremely kind gesture which I didn’t expect. At best, the room is a Jr. Suite, but definitely not a Suite. Restaurant is Michelin 1 star, which was awesome. Overall, an extremely pleasant experience.

No Is a centric hotel, close to everything with historic importance, very friendly staff, authentic intención to help. The property was a house for the Medici family.

No Is a centric hotel, close to everything with historic importance, very friendly staff, authentic intención to help. The property was a house for the Medici family.

The people who work at this hotel make it even more beautiful and inviting. My husband and I only stayed one night before heading to a wedding outside of the city and the staff at the front desk, concierge, and restaurant were incredibly accommodating and nice. Would recommend for anyone coming to Florence!

The people who work at this hotel make it even more beautiful and inviting. My husband and I only stayed one night before heading to a wedding outside of the city and the staff at the front desk, concierge, and restaurant were incredibly accommodating and nice. Would recommend for anyone coming to Florence!

It's astounding to have this large garden, almost always empty, in the middle of Florence.

It's astounding to have this large garden, almost always empty, in the middle of Florence.

Thank you Max the GM to make our stay special. The hotel it self looks amazing and the pool it worth to try. Staff are very friendly and the food at the hotel was super delicious. Just the cleaning the room could be better.

Thank you Max the GM to make our stay special. The hotel it self looks amazing and the pool it worth to try. Staff are very friendly and the food at the hotel was super delicious. Just the cleaning the room could be better.

Amazing all around

Amazing all around

Really nice overall experience. Entire staff was kind, helpful and available all the time. The hotel is in an amazing palace which is perfectly maintained and exceptionally clean. The bar/lounge is an experience itself.

Really nice overall experience. Entire staff was kind, helpful and available all the time. The hotel is in an amazing palace which is perfectly maintained and exceptionally clean. The bar/lounge is an experience itself.

Four Seasons Hotel one of the finest hotel in Florence. Great location, wonderful, friendly and helpful service. We loved our staying at this luxurious hotel.

Four Seasons Hotel one of the finest hotel in Florence. Great location, wonderful, friendly and helpful service. We loved our staying at this luxurious hotel.

Amazing service and rooms. Location was slightly inconvenient but still walkable to main attractions.

Amazing service and rooms. Location was slightly inconvenient but still walkable to main attractions.

Fantastic property, people snd atmosphere.

Fantastic property, people snd atmosphere.

Incredible attention to every detail. Room was spotless. Notified them of visiting for special occasion and they had cake and sparkling wine delivered to the room.

The location is good and rooms are very spacious. The staff are also friendly and well trained and the hotel overall is also very nice with great gardens. The concierge were super helpful (the chat on the app is super convenient). I would however say that everything in the hotel is very overpriced. Considering you're spending 1k on the room, you'd expect them not to overcharge on everything else. Anyway overall a pleasant stay.

Incredible attention to every detail. Room was spotless. Notified them of visiting for special occasion and they had cake and sparkling wine delivered to the room.