The hotel is near to everything! We had a wonderful room in the corner with a fantastic view of the area. Check-in person was friendly and helpful.

Nice employees! Good location. One day they clean the room at 4:00pm This is just one complaint! Thank you to Patricia at the front desk! Also de Manager was very nice.

Nice employees! Good location. One day they clean the room at 4:00pm This is just one complaint! Thank you to Patricia at the front desk! Also de Manager was very nice.

Excellent location for the European Parliament, staff were very friendly and helpful.

Excellent location for the European Parliament, staff were very friendly and helpful.

Nice accommodation at reasonable price.

Nice accommodation at reasonable price.

First impressions were not what I would expect from a 4 star hotel and especially that of the Radisson chain. We arrived at 4pm and were given the card to a room that hadn't been cleaned from the previous customer. The receptionist did get us a new room and issued us some drinks vouchers as means of an apology. The new room was clean, however there was a plug socket hanging off the wall with cables on show and 2 of the usb ports didn't work. I reported this to the front desk who informed me that the maintenance man had left and it would get looked at the following day. The next evening after a long day sightseeing we returned to the hotel and went to use the vouchers at the bar. We were told we could only have soft drinks, beer or water. Having your choice limited when it was meant to be a drink to make up for the room mistake was disappointing. Again I approached the front desk who did speak to the bar staff to change this. At no point did the bar staff apologise. When returning to the room the towels hadn't been changed, the plug socket was still hanging off the wall and the complimentary products hadn't been replenished. On speaking to the front desk about these issues I was told to email the hotel manager.

First impressions were not what I would expect from a 4 star hotel and especially that of the Radisson chain. We arrived at 4pm and were given the card to a room that hadn't been cleaned from the previous customer. The receptionist did get us a new room and issued us some drinks vouchers as means of an apology. The new room was clean, however there was a plug socket hanging off the wall with cables on show and 2 of the usb ports didn't work. I reported this to the front desk who informed me that the maintenance man had left and it would get looked at the following day. The next evening after a long day sightseeing we returned to the hotel and went to use the vouchers at the bar. We were told we could only have soft drinks, beer or water. Having your choice limited when it was meant to be a drink to make up for the room mistake was disappointing. Again I approached the front desk who did speak to the bar staff to change this. At no point did the bar staff apologise. When returning to the room the towels hadn't been changed, the plug socket was still hanging off the wall and the complimentary products hadn't been replenished. On speaking to the front desk about these issues I was told to email the hotel manager.

Personal was over the top. Love it.

Personal was over the top. Love it.

Amazing staffs and very convenient features in the room. Especially, I would like to thank to Anna who was very compassionate and helpful during my stay. Awesome!

Amazing staffs and very convenient features in the room. Especially, I would like to thank to Anna who was very compassionate and helpful during my stay. Awesome!

Great room. About 20-30 minutes from central station and grand palace but very walkable. Friendly staff and good breakfast

Great room. About 20-30 minutes from central station and grand palace but very walkable. Friendly staff and good breakfast

Clean

Clean

Initial check in was horrendous, but subsequent service made up for the poor experience at the start. Good location and calm quiet environment, although room could have been a little cleaner.

Initial check in was horrendous, but subsequent service made up for the poor experience at the start. Good location and calm quiet environment, although room could have been a little cleaner.

Very convenient location with easy transport to most of popular tourist location. Stay was quite peaceful .

Smooth check in and checkout. Staff was very friendly. TV had signallig issue and staff helped us to move to anothet reeom in no time.

Smooth check in and checkout. Staff was very friendly. TV had signallig issue and staff helped us to move to anothet reeom in no time.

Great stay

Great stay

Nice hotek and covenient location.

Nice hotek and covenient location.

Rooms were spacious and quiet. Adjacent to the E.U site

Rooms were spacious and quiet. Adjacent to the E.U site

Everything was impressive except that our AC did not work! We reported it the after the first night and was told that it got fixed but when we came back to the room after a long day out, the room was not at all cold. We had to report it that night but front desk staff could not fix it so we had to modify. Otherwise, I would have given the hotel a perfect score!

Everything was impressive except that our AC did not work! We reported it the after the first night and was told that it got fixed but when we came back to the room after a long day out, the room was not at all cold. We had to report it that night but front desk staff could not fix it so we had to modify. Otherwise, I would have given the hotel a perfect score!

The staff was very helpful.

The staff was very helpful.