I really enjoyed my stay at the Lancaster Arts Hotel. The room was clean and comfortable, the staff were kind and helpful. I will definitely stay here again and recommend this hotel to others visiting Lancaster. I really liked the focus on Art and how they incorporated art into the environment.

Everything was great! Nice parking garage. Easy check-in and all front desk staff was pleasant. Great restaurant onsite and a nice breakfast provided as well. Room was clean and comfortable!

The shower drain needs cleaning. When taking a shower, it smelled liked sewage. The bottom of the tiles and door need to be cleaned. Actually, the whole bath room needs attention. The one night it seemed as if a medicinal smell filled the room for a couple hours. The woman that worked the breakfast area was outstanding! She kept everything stocked, cleaned tables, ran the dishwasher and assisted with any requests.

I have been wanting to come back to Lancaster and stay at the Lancaster Arts Hotel. My only regret was we did not dine in the restaurant which I hear is very good. Next time!!

I have been wanting to come back to Lancaster and stay at the Lancaster Arts Hotel. My only regret was we did not dine in the restaurant which I hear is very good. Next time!!

Wonderful room to come back to. So charming and comfortable. So convenient to downtown and the college campus. Great breakfast. Helpful front desk.

Wonderful room to come back to. So charming and comfortable. So convenient to downtown and the college campus. Great breakfast. Helpful front desk.

Property is lovely, very clean 👍. Room was exceptional very comfortable well appointed (king loft studio). Staff very professional, helpful, exceptionally nice.

A great property in the heart of Lancaster. Walking distance to several bars and restaurants. Staff and facilities are wonderful

A great property in the heart of Lancaster. Walking distance to several bars and restaurants. Staff and facilities are wonderful

Excellent upgrade Jacob! Thx again

Unique and wonderful place to stay.

Unique and wonderful place to stay.

I stayed for one night at the Lancaster Arts Hotel on my way to holiday in West Virginia from New York. I was attracted to the tasteful decor in the deluxe room I selected and to the bar and breakfast offered on site. I arrived in a downpour of rain and was glad to part in a covered lot, but less glad to then have to walk a distance long enough to get drenched by the rain. That said, I was eager to get to my room and I was given a room on the second floor of what looks like the newest part of the hotel over the parking garage. This room looked nothing like the room in the picture: no exposed brick, no hardwood floors, furnishings below expectations. The receptionist granted my request to move rooms and placed me in a room on the fourth floor by the elevator. This room did have exposed brick, but still had wall-to-wall carpeting that made the room look like a highway hotel chain. The furnishings were odd, as was the lighting. The bar had a good selection, though the bartender was distracted by conversation and was not attentive. The breakfast was very poor. I am always especially disappointed when a hotel located in or near agriculture supplies a breakfast with cellophane-wrapped apples and other Sysco-looking options. I had coffee and a snack at the cafe nearby, which was good. I chose this hotel as an alternative to cheaper options by the interstate and did not find that this hotel was worth the added cost. I would not recommend it.

I stayed for one night at the Lancaster Arts Hotel on my way to holiday in West Virginia from New York. I was attracted to the tasteful decor in the deluxe room I selected and to the bar and breakfast offered on site. I arrived in a downpour of rain and was glad to part in a covered lot, but less glad to then have to walk a distance long enough to get drenched by the rain. That said, I was eager to get to my room and I was given a room on the second floor of what looks like the newest part of the hotel over the parking garage. This room looked nothing like the room in the picture: no exposed brick, no hardwood floors, furnishings below expectations. The receptionist granted my request to move rooms and placed me in a room on the fourth floor by the elevator. This room did have exposed brick, but still had wall-to-wall carpeting that made the room look like a highway hotel chain. The furnishings were odd, as was the lighting. The bar had a good selection, though the bartender was distracted by conversation and was not attentive. The breakfast was very poor. I am always especially disappointed when a hotel located in or near agriculture supplies a breakfast with cellophane-wrapped apples and other Sysco-looking options. I had coffee and a snack at the cafe nearby, which was good. I chose this hotel as an alternative to cheaper options by the interstate and did not find that this hotel was worth the added cost. I would not recommend it.

Great place to stay

Very good

Very good

The blanket on the bed had a spot of blood on it. I called and they fixed the problem immediately. Also one of the pillows had a tiny tear in it.

The blanket on the bed had a spot of blood on it. I called and they fixed the problem immediately. Also one of the pillows had a tiny tear in it.

Cool Vibe, Friendly Staff, Nice Breakfast

Beautiful property and rooms. It was spacious and convenient! Would definitely recommend to friends and family.

Beautiful property and rooms. It was spacious and convenient! Would definitely recommend to friends and family.

Incredibly cute and comfortable.

Incredibly cute and comfortable.

What a gorgeous hotel! We loved staying here. The rooms are distinctive and beautiful and the staff is incredibly friendly and helpful. We will be back!

Spent a weekend in Lancaster hotel was excellent staff friendly and helpful breakfast was great room was clean had a great time will stay again

Spent a weekend in Lancaster hotel was excellent staff friendly and helpful breakfast was great room was clean had a great time will stay again

Very nice and fancy in the inside and has an amazing restaurant connected to it which was very good.

Very nice and fancy in the inside and has an amazing restaurant connected to it which was very good.

The Lancaster Arts Hotel was wonderful. My Fiancee and I stayed for one night and we wish we could have stayed longer. The room was very cozy and in very good condition. Staff was so nice and did a great job with keeping everything clean. Would stay here anytime I’m in the area!

Cool artsy hotel, loved the vibe. A mile from the convention center, easy drive. Make sure you park in their parking lot, I pulled in too soon and had to turn around, no biggy. Loved the covered parking area. They have luggage carts easily available, I didn't see bell hops. Staff is super helpful and kind. Breakfast is self serve and loved the pancake machine, awesome! The bed was firm, I prefer a softer one but the pillows were super fluffy! Lots of TV Channels too. The toiletries smell like orange, it's so lovely. They do use wall dispensers, make sure you check what comes out. Mine were mixed up, they accidentally put the wrong products in the dispensers. so ended up using hand soap instead of conditioner, oops, no one is perfect. Overall great stay!