We arrived two hours after check in and our rooms wasn't ready. He took his time, once our room was ready we went to our destination outside of barefoot resort there was another family in the room.

This was the worst experience we have ever had with a resort. We booked to be at Barefoot Yacht, upon entering our room , they had double booked it and someone was occupied in that room. They placed in another location 20min away in apartment with no heat and air and unclean room.

Owners don't care, was moved 3 times and still issues

Every single thing.

No refrigerator. Only small amount of toilet paper left on roll when we arrived. I called front desk and clerk was rude. She stated they give you just enough to start out with and that we have to buy our own. Really TACKY! Also given wrong room number for code to work.

Nice location and the view was very good. We got there late at night, and had an issue getting in. The place is very tired looking, there was no toilet paper and the toilet was broken. Tabitha was wonderful getting someone to come perform a temporary fix and luckily we had TP in the car. The wonderful maintenance man came back in the morning and fixed it properly. The place was very quiet but then yesterday morning, we walked into the bathroom and smelled bacon cooking lol. This morning I walked into the bathroom and could hear the neighbor using his bathroom. The walls are very thin. The worst part was the bed, neither of us could sleep well as the bed was the most uncomfortable I have slept in, in a very long time! Not worth the money at all.

Very disappointed! I have stayed in better Motel 6’s. Decor was VERY dated and stripped down. Not like the pictures.The first room was so neglected, they moved us to another room but it wasn’t much better. No mini fridge or coffee maker. Couldn’t get into the room until 5 and a guy in a beat up car gave us a packet with codes. Didn’t even have the code for the gate. I wasn’t the only one upset. One guy was literally yelling at the property mgt company on the phone. This property has been neglected.

Was really pleased with the Unit we were given. Kitchen Sink made some funny noises but nothing to complain about. The check-in office use to be across the road from the resort but I found out it had been relocated and had to drive a little further for check-in, but I chalked that up to lack of communication. We all had a great time and would book again.

Room was not ready on time,mattress worn down in master BR,one of the dining room chairs was broken

The Pool was the only good thing. The Security took care of the noise for a little bit then they just started up again. We will not stay here ever again.

The only good thing I have to say is the pool was massive and clean. Not once were clean towels brought around. I will NOT stay there again. Our neighbors were doing drugs and loud and I had my 10 year old there. Couldn’t ever reach one person at desk. This was supposed to be a resort and it boast some of the highest standards and I don’t see how. Next year I will look elsewhere before staying in this disgusting place with nasty carpet bedspread and no housekeeping.

I thought the unit was nice but needed some painting and cleaning around bathroom flooring. The coffee pot in the kitchen was filthy and I had to clean it out before using it. I liked the convenience of the parking areas. Check in was a bit of trouble as they kept telling me I owed more money and I had a receipt saying I had paid in full... They finally got it straightened out. Checkout was at 10:00 a.m. We left the until at 9:00 a.m and went to the office to turn in pool key, where we found a sign on the door saying "back at 11:00". Finally someone came to open the door and I said are you opening up now... and she rudely replied "ahhhh yeah".

Our condo we rented was wonderful! Everything you would need for a week’s vacation in Myrtle Beach. Plenty of room and the pool was great. Can’t wait to go back next summer.

The view

The room was nasty. Stained carpets throughout. While watching TV sitting on the couch a roach crawled on my back. The furniture was old and uncomfortable. Requested a refund and no one has gotten back to me. I called numerous times and still nothing. Hotels. Com didn’t help nor did the hotel. I will never stay at this resort again nor will I use hotels.com.

As instructed, I called the resort as soon as we landed at MYR. I was on hold for over six minutes and had to leave a voicemail message. Arrived at the property without ever receiving a callback. One agent behind the desk. She was explaining to the family in front of us that their reservation had “been lost” when the resort updated their computer system. She was busy trying to find a villa for them which took at least 15 minutes. It was my turn. Same agent told me I and my husband would have to move from our one-week-stay villa to a hotel room on the last night because there had been a “water problem.” None of this made sense but I was too tired to inquire. Made it to the “villa.” It was sparsely furnished and looked a bit like worse for wear. I would not suggest that his property to any of my friends. There are too many other resorts in the area to choose from. Live and learn.

I like the view of the yachts & boat from the balcony.That scenery was beautiful!The balconies to the unit in which me & my family were staying needs to be power washed.And the rugs on the balconies need to be replaced.Unit itself very nice.Very roomy.

Nice neighborhood with drawbacks when booking on Hotels.com. I was unaware that the neighborhood of this complex was so large. We were 2 miles away from where we expected to be. 2 miles from the large pool that is shown in the pictures. I also believed that Barefoot Landing was going to be walkable from my Condo. I was wrong and the pedestrian bridge to Barefoot Landing is closed - no fault of the Resort and Yacht club. Our King bed was 2 twin beds held together by a king bedsheet. It was also the most uncomfortable bed, I've been on in a long time. Granted these units are individually owned so your mileage may vary. It's a nice looking neighborhood and well maintained but I don't think it's for me so I don't think I'll return. I can see how golfers would love it though. There is a course that winds around the whole neighborhood.

The place was not a bad place at all, Justba few things such as the TV in the Living room area was not working when we arrived Sunday the 9th, We called several times Maintnence shows up Tuesday and we never heard back and then a call was made Thursday and we never heard back from anyone so either the owner was not contacted or they Choose not to do anything about it and we were scheduled to leave the 16th, Owners have to do better in addressing matters. The 2nd issue was a leaking refrigerator that we had to place a towel around the base to slow the water from getting all over the floor. It’s Hard to forget 113 Havens, because we have stayed in the Barefoot resort over 5 times and never had these issues, Thanks.

While the property is unique, due to issues with the property they failed to be able to get us a room and our reservation was canceled and refunded two hours after check in. The Front desk staff tried very hard and honestly seems very overworked. The property however has complaining "homeowners", a packed pool that's aging, buildings begin to deteriorate, and only one option for food. Combine that with a front door that allows check in at 4pm but closes it doors at 5pm. You end up very underwhelmed and very disappointed with the price your paying. 3-4 star prices with 1-2 star accommodations and only one worker to be seen that should really be given a raise.

Unit 813 in Heron Bay very disappointing. At checkin just after they closed for the evening our paperwork was left in what was supposed to be a secured lock box but it only took a phone call to a number posted above the locked box to get a recorded message with the code to get into the box. Once we got to the unit we realized we didn’t have the key code to get in. Had to call again and wait for after hours attendant to call someone else to get the code. Once in, no sheets on two beds, filthy and extremely stained carpet and walls, short on soap, dish soap, forks, towels, stove top and tv in master didn’t work, pool key wouldn’t get us into pool area. After one day they changed the code to front door and couldn’t get in again. Another call while pouring down rain. One problem after another. When letting the on site attendant know our concerns, she was friendly but little help as she said she didn’t work at this property normally and was just filling in. The grounds were well kept and at first exterior site, thought this was gonna be great. I think we just got a unit that wasn’t well maintained. Stay clear of 813 Heron Bay

Excellent property and a great villa. The check-in process was quick and friendly. The villa was decorated well and very comfortable. It truly felt like a home away from home.

Staff are very friendly and outgoing! Couldn’t have been happier with my experience❤️ 10/10 highly recommend

I loved it! Highly recommend

We were very disappointed, we had no washcloths the entire stay. The front desk was notified and the after hours workers. The washing machine and dryer was extremely noisy and there were panties that were left in the guest closet which did not belong to us. Great location though.

Did not want to put us in the property that we paid for, my son's tires were cut on his vehicle, we think by our young neighbors, for no reason at all!!

Check in was easy and simple however getting to the different buildings was kind of confusing but the area was nice and quiet and clean and amenities were great!

Balcony door would not open I had to ask for the coffee maker but received no filters, etc

Nice, cleand, with big rooms. Great views from balcony. Close to food, shopping and entertainment

Leak in front toilet unaware of no elevator missing pillow case wouldn't answer desk/ reservation phone

A complete disgrace, we booked this “property” for the weekend, to have me and my 1 year old daughter to show up at 4:15 to state that our reservation was cancelled due to overbooking.. Expedia was never notified, myself either, to have the “manager” come out and state that they contacted Expedia, I’m on the phone with a rep, I get an email sent from the property 2 mins later stating they weren’t honoring my reservation, unprofessional is not a word to describe this property, as an operations manager myself I think I would have gotten fired by the way this lady was talking to me. I held my tongue but best believe for a first time traveling to Myrtle Beach, that was a bad impression to leave, I thank Expedia for booking me at an other location in a matter of 30 mins afterwards..

Didn't like my unit, it was out dated and didn't have basic kitchen needs. No blankets or sheets for the let out bed. Didn't have the size beds that was advertised. I liked the grounds and the staff.