Despite being booked for 2 nights, we had no housekeeping service provided. No clean towels no trash removal no cleaning or bed making. The ac did not work, although staff eventually fixed it after some time. Our room keys stopped working and we had to get another set. Just one lousy thing after another!! Each issue interrupted our stay!

Great location, pool and hot tub.

Clean and comfortable. Basic room and breakfast, but good location.

The Air conditioning went out Saturday evening and nothing was said to us or done about it. We could not get our room below 76°. In the morning I went to let the staff know our air wasn't working during checkout and the young man at the counter was very rude and dismissive. He then started arguing with me about a comment I made about the needs not being queens. He told me "I have a measuring tape and will take you into that room and show you they are the right size". That comment made me feel very uncomfortable and unwelcomed.

We were there for a family event, the staff was great and the hotel is near within walking distance of restaurants and shopping.

It’s very locally located with a lot of options within walking distance

The Air conditioning went out Saturday evening and nothing was said to us or done about it. We could not get our room below 76°. In the morning I went to let the staff know our air wasn't working during checkout and the young man at the counter was very rude and dismissive. He then started arguing with me about a comment I made about the needs not being queens. He told me "I have a measuring tape and will take you into that room and show you they are the right size". That comment made me feel very uncomfortable and unwelcomed.

We were there for a family event, the staff was great and the hotel is near within walking distance of restaurants and shopping.

Very handy to town and durango train. Older but clean and tidy. A bit overpriced breakfast was very basic and could be missed

Very handy to town and durango train. Older but clean and tidy. A bit overpriced breakfast was very basic and could be missed

Room was clean and bed comfortable. Staff was helpful. Breakfast was limited, no hot items offered. Door did not auto close. Exterior hard scape was cracked and could be a hazard. Breakfast area was in a very small lobby area.

Room was clean and bed comfortable. Staff was helpful. Breakfast was limited, no hot items offered. Door did not auto close. Exterior hard scape was cracked and could be a hazard. Breakfast area was in a very small lobby area.

Great location is only thing keeping this place in business. Our entire group had wet high night temps No one slept. I saw review from year ago stating same but surely it was fixed… NOPE! Find another place

Great location is only thing keeping this place in business. Our entire group had wet high night temps No one slept. I saw review from year ago stating same but surely it was fixed… NOPE! Find another place

Great location in downtown Durango. Clean, comfortable room. Balcony is a nice feature as well as the pool and hot tub. Nice staff.

Great location in downtown Durango. Clean, comfortable room. Balcony is a nice feature as well as the pool and hot tub. Nice staff.

Parking was a little crazy but the front desk guy guided me into a great spot. Room was a little dated, but clean. Felt safe here. Highly recommend!

The hotel is in walking distance to the train and several restaurants. It has a pool and friendly staff it's a little pricey but location location.

The hotel is in walking distance to the train and several restaurants. It has a pool and friendly staff it's a little pricey but location location.

Parking was a little crazy but the front desk guy guided me into a great spot. Room was a little dated, but clean. Felt safe here. Highly recommend!

We really enjoyed our stay.

We really enjoyed our stay.

The rooms were comfortable and very convenient to downtown and the train station.

The rooms were comfortable and very convenient to downtown and the train station.

Great location, very friendly staff, very convenient breakfast, Awesome Pool and Hot Tub right in downtown Durango a half a block from the train station and museum and minutes walk to all other restaurants downtown

Great location, very friendly staff, very convenient breakfast, Awesome Pool and Hot Tub right in downtown Durango a half a block from the train station and museum and minutes walk to all other restaurants downtown

Upon arrival at another hotel in the area, I discovered my reservation had been incorrectly cancelled. It was close to 10pm, so I was limited in my options for a place to stay. When I arrived at the Durango Lodge, the desk manager informed me that the room I'd just reserved should NOT have been listed as available - he had removed it because a prior guest had smoked in the room and the scent was still present. He was helpful in calling around for other hotel availablity, but as it was now getting on 11pm and I had been travelling since 5am, I opted to take the room. With the AC on all not, it was not too terrible - room was clean and comfortable otherwise. The silver lining of the stay was that the hotel is directly across the street from the Train Station, so I could easily go there to watch the trains leaving in the morning... I will be reaching out about the reservation errors in my original stay and what I think was an excessive cost of my alternate accommodation...

Upon arrival at another hotel in the area, I discovered my reservation had been incorrectly cancelled. It was close to 10pm, so I was limited in my options for a place to stay. When I arrived at the Durango Lodge, the desk manager informed me that the room I'd just reserved should NOT have been listed as available - he had removed it because a prior guest had smoked in the room and the scent was still present. He was helpful in calling around for other hotel availablity, but as it was now getting on 11pm and I had been travelling since 5am, I opted to take the room. With the AC on all not, it was not too terrible - room was clean and comfortable otherwise. The silver lining of the stay was that the hotel is directly across the street from the Train Station, so I could easily go there to watch the trains leaving in the morning... I will be reaching out about the reservation errors in my original stay and what I think was an excessive cost of my alternate accommodation...

Having connecting rooms was a plus to an overall great stay.

Having connecting rooms was a plus to an overall great stay.

It was a nice last minute stay close To the railroad. The hotel is aged a bit but friendly staff and accomplished what we needed. Price was just ok for the accommodation.

Everything was great. I would stay there again