Great property however the TV in the living room of the suite was inop

Great property however the TV in the living room of the suite was inop

We moved the pool

We moved the pool

Nice pool and fitness center. Great location.

Nice pool and fitness center. Great location.

The property wasn’t very clean inside the rooms. The pool area was absolutely disgusting. Said non smoking, but smelled like smoke in our room.

The property wasn’t very clean inside the rooms. The pool area was absolutely disgusting. Said non smoking, but smelled like smoke in our room.

staff was great

staff was great

Beds were not made with new sheets. Found hairs from previous customers on both beds. Leaky sink faucet.

Beds were not made with new sheets. Found hairs from previous customers on both beds. Leaky sink faucet.

Room was clean and quiet. But no room service we had to ask for clean towels after 3 days which isn't the kind of service i Expected we have stayed in other Hilton and they made the bed everyday and clean towels dump trash we got non and started 5 days.

Room was clean and quiet. But no room service we had to ask for clean towels after 3 days which isn't the kind of service i Expected we have stayed in other Hilton and they made the bed everyday and clean towels dump trash we got non and started 5 days.

The Bar and restaurant staff and the person checking me in were very good.

All good no issues good coffee

The Bar and restaurant staff and the person checking me in were very good.

All good no issues good coffee

This was a terrible experience. We booked a double-queen room for four adults. We were “upgraded” to a king room at check-in. When we stated that 2 queens were necessary as booked, we were told “no more rooms are available.” We were told no extra bedding was available and were given a mattress protector to use as a blanket for the sleeper sofa. When we requested towels (because there were only 3 in our room, which was booked for 4 people) we were told that the dryers were having issues and no towels were available! We did not get more towels until the following night! The phone in our room did not work. We contacted Expedia for assistance and they stated that the front desk was not answering the call. The hotel refused to provide any refund b/c we booked through Expedia (which we will never do again). Expedia denied any refund because the hotel denied the refund. We will NEVER stay here, again! Worst service ever.

This was a terrible experience. We booked a double-queen room for four adults. We were “upgraded” to a king room at check-in. When we stated that 2 queens were necessary as booked, we were told “no more rooms are available.” We were told no extra bedding was available and were given a mattress protector to use as a blanket for the sleeper sofa. When we requested towels (because there were only 3 in our room, which was booked for 4 people) we were told that the dryers were having issues and no towels were available! We did not get more towels until the following night! The phone in our room did not work. We contacted Expedia for assistance and they stated that the front desk was not answering the call. The hotel refused to provide any refund b/c we booked through Expedia (which we will never do again). Expedia denied any refund because the hotel denied the refund. We will NEVER stay here, again! Worst service ever.

Hotel was clean and all of the staff was very hospitable ..

Hotel was clean and all of the staff was very hospitable ..

Great place to stay. Very friendly staff!

Great place to stay. Very friendly staff!

The hotel was good. It was graduation weekend and we paid almost $300 per night. However, they still wanted to charge about $9.00 for breakfast! That, I found ridiculous!

The hotel was good. It was graduation weekend and we paid almost $300 per night. However, they still wanted to charge about $9.00 for breakfast! That, I found ridiculous!

Awesome stay. Wonderful staff.

Awesome stay. Wonderful staff.

Nice property and like that it’s near Liberty University. Staff is friendly and it’s clean.

Nice property and like that it’s near Liberty University. Staff is friendly and it’s clean.

Mr Kermit and the entire staff were amazing. Cant wait to visit Lynchburg again. Great stay and the breakfast was HEARTY

Mr Kermit and the entire staff were amazing. Cant wait to visit Lynchburg again. Great stay and the breakfast was HEARTY