Everything was as expected still being newer than most! There was a little problem in the bathroom door as the water will leak from there while you are taking a shower and the bath rug is soaked. Everything else was excellent!

Excellent

Excellent

Nice

Nice

Amazing 5 star experience

Amazing 5 star experience

It was amazing, a great.place city within a city. Clean, comfirtable and nice staff

It was amazing, a great.place city within a city. Clean, comfirtable and nice staff

It was ok. I didn’t like walking through the metal detector every time I entered. I had to empty pockets while a glum lady ushered me through. My safe didn’t work and they said they would fix it the next day and never showed. Breakfast was ok. Room was clean but the toilet area smelled of urine. I stayed at another hotel, they were more genuinely friendly and the breakfast was much better. I don’t feel the price was worth the stay. I will not stay again.

It was ok. I didn’t like walking through the metal detector every time I entered. I had to empty pockets while a glum lady ushered me through. My safe didn’t work and they said they would fix it the next day and never showed. Breakfast was ok. Room was clean but the toilet area smelled of urine. I stayed at another hotel, they were more genuinely friendly and the breakfast was much better. I don’t feel the price was worth the stay. I will not stay again.

The rooms were very spotless. I appreciated the upgrade and the cake for our engagement. The staff was exceptional with courtesy and authentic concern for our satisfaction.

The rooms were very spotless. I appreciated the upgrade and the cake for our engagement. The staff was exceptional with courtesy and authentic concern for our satisfaction.

the pool was under renovation when we came.. we expect to enjoy it on our next visit!

the pool was under renovation when we came.. we expect to enjoy it on our next visit!

Great experience! Customer service are superb.

Great experience! Customer service are superb.

The environment and service are good except for the room cleaning time. daily room cleaning was slightly late. They did clean the room during afternoon after 3 pm. We were surprised with that.

The environment and service are good except for the room cleaning time. daily room cleaning was slightly late. They did clean the room during afternoon after 3 pm. We were surprised with that.

Great service, location and wonderful staff. I like how we have the view of the pool our stay was beyond perfect. :)

Great service, location and wonderful staff. I like how we have the view of the pool our stay was beyond perfect. :)

This place was literally top-of-the-line. The cleanliness of the room, the service and food was absolutely fantastic. I will definitely be staying there upon returning to Manila

This place was literally top-of-the-line. The cleanliness of the room, the service and food was absolutely fantastic. I will definitely be staying there upon returning to Manila

Almost everything in this properties was very good. I really like it .

Almost everything in this properties was very good. I really like it .

Spacious room and wonderful service

Spacious room and wonderful service

When we arrived we found out that we had been upgraded from our Crown Deluxe double queen to a Crown Premiere Suite. This was a perfect surprise for our Honey Moon getaway. The room was amazing with over 1200 square feet, a huge living room, with a really big bedroom and restroom facilities that were better then any room I have ever stayed in. I loved the giant bath tub for relaxing after a nice shower in the rainfall shower. The service there was also amazing the staff was very friendly and helpful they showed us all the features of the room and we even had free butler service for any needs that we had. The restaurants, swimming pools (though we didn't get to swim because it was raining), and casino were top notch as well. The front desk staff was very helpful in meeting our travel needs, they scheduled a large van for us and gave us a wake up call before we were going to depart, and picked up our luggage and brought it down to the van and loaded it for us. I really loved this place and will staying there for sure the next time I am in Manila

When we arrived we found out that we had been upgraded from our Crown Deluxe double queen to a Crown Premiere Suite. This was a perfect surprise for our Honey Moon getaway. The room was amazing with over 1200 square feet, a huge living room, with a really big bedroom and restroom facilities that were better then any room I have ever stayed in. I loved the giant bath tub for relaxing after a nice shower in the rainfall shower. The service there was also amazing the staff was very friendly and helpful they showed us all the features of the room and we even had free butler service for any needs that we had. The restaurants, swimming pools (though we didn't get to swim because it was raining), and casino were top notch as well. The front desk staff was very helpful in meeting our travel needs, they scheduled a large van for us and gave us a wake up call before we were going to depart, and picked up our luggage and brought it down to the van and loaded it for us. I really loved this place and will staying there for sure the next time I am in Manila

Very nice hotel the staffs our very friendly, will recommend to friends and family

Very nice hotel the staffs our very friendly, will recommend to friends and family

Good location