It can be better, but the music was very loud at the lobby, and there is no quite area where you can sit and relax

It can be better, but the music was very loud at the lobby, and there is no quite area where you can sit and relax

Don’t know what to say than utter amazing service, and experience. All the staff members were incredibly kind, attentive and helpful. Very much recommended and would come back when visiting Cairo again!

Don’t know what to say than utter amazing service, and experience. All the staff members were incredibly kind, attentive and helpful. Very much recommended and would come back when visiting Cairo again!

I had a very great stay at this hotel, the staff was extremely helpful and professional... helping you to the maximum without asking. In addition i want to thank Mr. MAHMOOD who is working at the reception for such amazing service

I had a very great stay at this hotel, the staff was extremely helpful and professional... helping you to the maximum without asking. In addition i want to thank Mr. MAHMOOD who is working at the reception for such amazing service

The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay. I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed. Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon. 3 different people harassed me at reception and they continued to call my room past midnight on my final stay. It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer. A completely terrible experience.

The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay. I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed. Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon. 3 different people harassed me at reception and they continued to call my room past midnight on my final stay. It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer. A completely terrible experience.

Stayed at room 2255 with a great pool view and access, woke up to greenery, birds chirping, and lovely sunshine

Stayed at room 2255 with a great pool view and access, woke up to greenery, birds chirping, and lovely sunshine

Had a great experience. Would come back to stay here for sure.

Had a great experience. Would come back to stay here for sure.

Very nice place to stay

Very nice place to stay

This was my second stay in Dusit Cairo, the hotel is a calm oasis in the midst of a bustling city. Food quality excellent, friendly staff and great facilities.

This was my second stay in Dusit Cairo, the hotel is a calm oasis in the midst of a bustling city. Food quality excellent, friendly staff and great facilities.

Great

Great

I was looking forward to staying at this hotel and was put in a pool side courtyard room. Unfortunately, this room was one of the worst I have stayed in for a long time. The roof was leaking from a broken pipe. I was sat outside so only noticed after a while - after it had leaked into my suitcase and soaked most of my clothes. The floor tiles were either chipped/ broken/ or loose. Plug sockets were hanging out of the wall The towel rail fell off the wall whilst I was having a shower There were no lamps, so you could have total darkness or all ceiling lights on. I complained to the staff who were just not interested. My flight was delayed so I had to extend one night, I insisted on a new room and explained to the reception staff that my room is terrible. The response was 'yes, those rooms are better in the summer.' and then still charged me $300 per night. I would not stay here again

I was looking forward to staying at this hotel and was put in a pool side courtyard room. Unfortunately, this room was one of the worst I have stayed in for a long time. The roof was leaking from a broken pipe. I was sat outside so only noticed after a while - after it had leaked into my suitcase and soaked most of my clothes. The floor tiles were either chipped/ broken/ or loose. Plug sockets were hanging out of the wall The towel rail fell off the wall whilst I was having a shower There were no lamps, so you could have total darkness or all ceiling lights on. I complained to the staff who were just not interested. My flight was delayed so I had to extend one night, I insisted on a new room and explained to the reception staff that my room is terrible. The response was 'yes, those rooms are better in the summer.' and then still charged me $300 per night. I would not stay here again

I had a pleasant stay. Nice and big rooms, friendly staff, prime location, and easy accessibility.

I had a pleasant stay. Nice and big rooms, friendly staff, prime location, and easy accessibility.

old, poor quality and poorly cleaned facility

old, poor quality and poorly cleaned facility

it was short stay and difficult to judge in fair way

Excellent lobby, Pool, and dining areas, I have to mention how appropriate and honest the staff were , the night staff found my wife lost purse, she hadn’t realize or even report it , there was a lot of money in it and that’s a real good thing

very clean. helpful staff. breakfast is not good, very few selection.

very clean. helpful staff. breakfast is not good, very few selection.

The hotel is beautiful however staff members need to understand the meaning of a do not disturb sign. It means DO NOT DISTURB. 5-10 minutes after placing the sign constant knocking on the door, I expressed that I have a DND sign and still the knocking kept on going and to top it off they kept calling the room to get my attention. All because they had sent me the wrong adapter for my American plugs ( which took at least 4 phone calls to get the staff to understand what I was asking for) and they wanted the wrong one back. I get it you need it back but understand the DND sign is obviously there for a reason when I expressed my concern to the staff members they didn’t seem to care they just said ok. This property was recommended to me by multiple people but I don’t think I’ll be staying here again. The couples massage was amazing.

Amazing

Amazing

My go to hotel in Egypt when i travel for work, close to everything. Everyone is so friendly and helpful. Yess the food is so fresh however you won't find traditional Egyptian food like Molokhia there haha