The old wing of the hotel didn’t have very nice rooms. I would recommend staying in the main building which has newer bathroom and rooms as well as access to everything.

Amazing service in every area at the Omni. Could not be more pleased with the service.

The old wing of the hotel didn’t have very nice rooms. I would recommend staying in the main building which has newer bathroom and rooms as well as access to everything.

Amazing service in every area at the Omni. Could not be more pleased with the service.

I liked the staff - courteousness, professionalism and attentiveness. I didn’t like waiting an hour in the lobby after the 4pm check in because of a broken mirror in the room that needed to be fixed.

Beautiful resort. So much for kids to do, too

Property great. Had to deal with an overcharge on room of $630.00 and took several days to take it off. Otherwise nice trip.

This property has a nice location but the hotel is dated. Our room was musty, that was disappointing for the price paid.

Property great. Had to deal with an overcharge on room of $630.00 and took several days to take it off. Otherwise nice trip.

Ocean Access

Beautiful property. Gorgeous ocean view. Easy access to the beach. Wonderful location on Amelia Island.

Customer service and staff were outstanding. We’ll be back.

Property was clean. Would definitely stay here again!

This is an excellent property. We had the ocean view with a balcony and the pool was right below. The breeze in the middle of the summer was great. The pool area was never loud and after 5pm you hardly heard anyone. The room was comfortable and the room service was great. My wife and I went for a getaway and ended up never leaving the resort until we checked out. Everything was good and we will definitely stay there again in the future.

Privacy

Privacy

It was my wife and I for a 5 night stay. Lots of families, then when they left lot's of people our age 60's/ There was nothing we didn't like. First time at an Omni hotel after 40 years of typically choosing a Marriott brand. We will definitely try another Omni. Loved it!

It was my wife and I for a 5 night stay. Lots of families, then when they left lot's of people our age 60's/ There was nothing we didn't like. First time at an Omni hotel after 40 years of typically choosing a Marriott brand. We will definitely try another Omni. Loved it!

Glass shower doors looked like they hadn't been cleaned in months. Food was pricey and limited options at better places if you want food that is not overly seasoned. Full disclosure that I'm not a fancy food fan. I did have what was probably the best shrimp and grits I have ever had at the Oceanview.

This was one of the best trips i ever had , amazing stuff specially che k in with manager Anyhony , excellent service from check in to pool , food , beach area very clean , room service was very fast , if i can give this resort a 10 star i would . Thank you

This was one of the best trips i ever had , amazing stuff specially che k in with manager Anyhony , excellent service from check in to pool , food , beach area very clean , room service was very fast , if i can give this resort a 10 star i would . Thank you

The resort was truly amazing. It was huge. Everyone was very kind and helpful, and we will surely recommend others to go there period there are a couple of restaurants a short distance from the hotel, but there are free shuttles to get you around so that was a great convenience.

The resort was truly amazing. It was huge. Everyone was very kind and helpful, and we will surely recommend others to go there period there are a couple of restaurants a short distance from the hotel, but there are free shuttles to get you around so that was a great convenience.

It’s a family place. A lot of different activities for children. Two swimming pools that are great! Employees are very nice and attentive to your needs. I will definitely comeback

It’s a family place. A lot of different activities for children. Two swimming pools that are great! Employees are very nice and attentive to your needs. I will definitely comeback

Great resort, staff is very friendly and knowledgeable. Plenty of options to eat in downtown Fernandina.

The best

The best

First, let me say the staff was so nice. Deborah might be the best bartender. But other than that we were very disappointed. Not Omni quality standard/ The rooms were just like a holiday inn room..smelled like dirty feet and needs updating. Expected higher quality for the rate. Pool more for families. adult pool is right next to family pool so was not relaxing and not enough chairs. Then the high costs to sit on a chair on h beach and have service was not expected. Spa was nice but very overpriced. We decided to leave and try downtown Fernandina but very few ubers on the Island and hotel did not have car service. sorry to say but came home very disappointed for the $ we spent.

First, let me say the staff was so nice. Deborah might be the best bartender. But other than that we were very disappointed. Not Omni quality standard/ The rooms were just like a holiday inn room..smelled like dirty feet and needs updating. Expected higher quality for the rate. Pool more for families. adult pool is right next to family pool so was not relaxing and not enough chairs. Then the high costs to sit on a chair on h beach and have service was not expected. Spa was nice but very overpriced. We decided to leave and try downtown Fernandina but very few ubers on the Island and hotel did not have car service. sorry to say but came home very disappointed for the $ we spent.

The hotel had a lot to offer. Lots of family friendly activities available for the children. We loved that it is pet friendly! Overall it's a beautiful property and the staff was very kind and helpful. The only reason I am not giving 5 stars is simply because they nickel and dime you. The beach chairs and umbrellas, additional cost, kids arts and crafts, additional cost, the activities are an additional cost, mini golf, additional cost... you get the point. Honestly the additional fees for activities is fine, but the prices were outrageous. I paid $25 for my son to paint a ceramic shark that I could have gotten at the Dollar store. I did speak to the manager, Nik who was amazing and really tried his best to make up for my displeasure with the "additional fees". We were celebrating my son's birthday and tried his best to make our stay an enjoyable one. He gave him and my friends son a really sweet gift from the gift shop. He also comped beach chairs and an umbrella for us, he gave us a late check out and even gave my 6yo and his friend wristbands that allowed them to eat free while we were there. All of those extras did not go unnoticed, and I really appreciated it, but I just wish it didn't take me having to complain. Like I said the staff really was wonderful, I just think certain policies around their "added costs" need to be re-evaluated.

The hotel had a lot to offer. Lots of family friendly activities available for the children. We loved that it is pet friendly! Overall it's a beautiful property and the staff was very kind and helpful. The only reason I am not giving 5 stars is simply because they nickel and dime you. The beach chairs and umbrellas, additional cost, kids arts and crafts, additional cost, the activities are an additional cost, mini golf, additional cost... you get the point. Honestly the additional fees for activities is fine, but the prices were outrageous. I paid $25 for my son to paint a ceramic shark that I could have gotten at the Dollar store. I did speak to the manager, Nik who was amazing and really tried his best to make up for my displeasure with the "additional fees". We were celebrating my son's birthday and tried his best to make our stay an enjoyable one. He gave him and my friends son a really sweet gift from the gift shop. He also comped beach chairs and an umbrella for us, he gave us a late check out and even gave my 6yo and his friend wristbands that allowed them to eat free while we were there. All of those extras did not go unnoticed, and I really appreciated it, but I just wish it didn't take me having to complain. Like I said the staff really was wonderful, I just think certain policies around their "added costs" need to be re-evaluated.