The staff was amazing.

The staff was amazing.

This is a wonderful hotel with a great location, friendly and helpful staff. The lounge and pool areas, the garden and the rooms were beautiful.

This is a wonderful hotel with a great location, friendly and helpful staff. The lounge and pool areas, the garden and the rooms were beautiful.

Very clean

Very clean

This hotel is a little gem. The location is very close to the historical center. The room, patio, pool, and garden are absolutely gorgeous. The service is excellent. The receptionist had good recommendations for tours and restaurants. The continental breakfast that was included with the night was very good. The only thing that I would improve would be to let the guests know in advance via email about the parking options available nearby as there is no hotel parking.

This hotel is a little gem. The location is very close to the historical center. The room, patio, pool, and garden are absolutely gorgeous. The service is excellent. The receptionist had good recommendations for tours and restaurants. The continental breakfast that was included with the night was very good. The only thing that I would improve would be to let the guests know in advance via email about the parking options available nearby as there is no hotel parking.

Let me start off by saying that we don't usually stay in hotels as nice -and pricy!- as this one. Perhaps this has some sort of bias in my review! The hotel is an absolutely gem. It's gorgeous, and you'll feel like taking picture of it all day long. The room was spacious and we loved the architecture style -modern but very inspired by traditional Merida architecture. On the other hand, I have to admit that I felt that the hotel was a bit stingy. The included breakfast was very frugal -and even if you were to ordered milk with your coffee, the would charge you for it. Wi-Fi wasn't great in our bedroom, and they couldn't fix it. The hotel staff were always willing to help and serve, but sometimes didn't know how (i.e., I called them a few days in advance to book a trip through them to Chichen Itza and I was astonished by how little they communicated to me about the trip -it almost sounded as if they didn't want me to buy through them!). It is perhaps because of these reasons, along with the very high price of the hotel, that I wouldn't recommend it to someone else. Merida is gorgeous and fun and safe, and there are many other great hotels. I hope this helps someone else.

Let me start off by saying that we don't usually stay in hotels as nice -and pricy!- as this one. Perhaps this has some sort of bias in my review! The hotel is an absolutely gem. It's gorgeous, and you'll feel like taking picture of it all day long. The room was spacious and we loved the architecture style -modern but very inspired by traditional Merida architecture. On the other hand, I have to admit that I felt that the hotel was a bit stingy. The included breakfast was very frugal -and even if you were to ordered milk with your coffee, the would charge you for it. Wi-Fi wasn't great in our bedroom, and they couldn't fix it. The hotel staff were always willing to help and serve, but sometimes didn't know how (i.e., I called them a few days in advance to book a trip through them to Chichen Itza and I was astonished by how little they communicated to me about the trip -it almost sounded as if they didn't want me to buy through them!). It is perhaps because of these reasons, along with the very high price of the hotel, that I wouldn't recommend it to someone else. Merida is gorgeous and fun and safe, and there are many other great hotels. I hope this helps someone else.

Overall excellent property. Staff is great!

Overall excellent property. Staff is great!

An oasis of tranquility in Merida. Excellent staff and service. Don't hesitate to book a stay here. So peaceful.

An oasis of tranquility in Merida. Excellent staff and service. Don't hesitate to book a stay here. So peaceful.

Loved our experience at Decu Downtown. Great service, beautifully designed interiors and relaxing atmosphere.

Loved our experience at Decu Downtown. Great service, beautifully designed interiors and relaxing atmosphere.

Beautiful space. Completely not thought out detail. No amenities at all. Terrible bathrooms. One wicker stool in the room. No place to put ANYTHING!! Concept not worked through. No turn down service. Horrible staircase to upper floor. Easiest way to fall and break your neck. They Really need to figure out details.

Beautiful space. Completely not thought out detail. No amenities at all. Terrible bathrooms. One wicker stool in the room. No place to put ANYTHING!! Concept not worked through. No turn down service. Horrible staircase to upper floor. Easiest way to fall and break your neck. They Really need to figure out details.

Decu Downtown is a quiet sanctuary in the middle of Merida. What a find! We instantly fell in love with the decor, the spacious rooms, the food and the gorgeous outdoor spaces. The warm hospitality from its young staff plus a fabulous location make Decu is a five star property on every level. We are seasoned travelers, and can honestly say that was one of our top boutique hotel experiences worldwide. We can’t wait to return to Decu Downtown.

Decu Downtown is a quiet sanctuary in the middle of Merida. What a find! We instantly fell in love with the decor, the spacious rooms, the food and the gorgeous outdoor spaces. The warm hospitality from its young staff plus a fabulous location make Decu is a five star property on every level. We are seasoned travelers, and can honestly say that was one of our top boutique hotel experiences worldwide. We can’t wait to return to Decu Downtown.

Loved location. Quite, lovely setting. Excellent service.

Loved location. Quite, lovely setting. Excellent service.

This is a beautiful, unique property that is like an oasis in the central part of Merida. Great to spend time relaxing, and really close to restaurants, shops, and Merida activities in the old quarter.

Perfect.

Perfect.

Very elegant, old world feel to this casona. With only five guest rooms and with all the personal attention Robert and Michael give you, you feel more like a guest in their home than at a Hotel. Highly recommended.

We very much enjoyed our stay at Villa Verde. The rooms, breakfasts, bar area, location in town were perfect. The hotel staff were amazing. Thank you for a wonderful couple of days. We will return again and definitely recommend.

We very much enjoyed our stay at Villa Verde. The rooms, breakfasts, bar area, location in town were perfect. The hotel staff were amazing. Thank you for a wonderful couple of days. We will return again and definitely recommend.

Beautiful place with friendly & helpful people! Robert was an awesome host!

Beautiful place with friendly & helpful people! Robert was an awesome host!

We had a great stay at Villa Verde! The rooms are a great size and kept very clean. The location was perfect as it was just a short walk (about 15 minutes was the farthest we went) to everything we wanted to see. The hosts give you tons of info that was SO helpful - restaurants with specific personal recommendations, bar recommendations, cultural info and tips, and maps of all of it. And the homemade breakfast every morning was not only convenient, but delicious! We really loved how intimate it all felt. With only 5 guest rooms, you feel like you have the place to yourself most of the time. It was so relaxing to sit by a beautiful pool without screaming kids! If I had to nitpick, my only complaints would be the shower (water gets all over the floor in the bathroom, even when we tried to move the shower head over) and I could smell faint cigarette smoke sometimes (not a big deal, but just something to consider if you're really sensitive to that). Overall, we had a great time and definitely recommend Villa Verde!

We had a great stay at Villa Verde! The rooms are a great size and kept very clean. The location was perfect as it was just a short walk (about 15 minutes was the farthest we went) to everything we wanted to see. The hosts give you tons of info that was SO helpful - restaurants with specific personal recommendations, bar recommendations, cultural info and tips, and maps of all of it. And the homemade breakfast every morning was not only convenient, but delicious! We really loved how intimate it all felt. With only 5 guest rooms, you feel like you have the place to yourself most of the time. It was so relaxing to sit by a beautiful pool without screaming kids! If I had to nitpick, my only complaints would be the shower (water gets all over the floor in the bathroom, even when we tried to move the shower head over) and I could smell faint cigarette smoke sometimes (not a big deal, but just something to consider if you're really sensitive to that). Overall, we had a great time and definitely recommend Villa Verde!