Rude gm

Rude gm

The hotel was apparently undergoing renovations, and that would have been good to include in the listing. There was construction noise, baseboards were missing, paper signs on the doors, and it didn’t appear ready to have guests. The staff was friendly and accommodating, but the overall condition of the hotel was less than what was expected.

Property is in the process of renovations and thus the lower than 5star review. Our room was not yet renovated and there are limited number of rooms available for use so we were upgraded to a King Suite. It was spacious and clean and comfortable. The staff went out of their way to make sure everything was OK. Ali, at tbe front desk, and Jay, the manager, were extremely pleasant and accommodating. The hotel was conveniently located at 287 in Mansfield. The breakfasts were the best I've had at any hotel. Eggs, a protein, Waffle maker, fresh oatmeal (with every kind of topping you could want), several cereal choices, bagels, English muffins, toast, yogurts, and fruits. Very nice, fresh, and good! This is definitely a come-back-to hotel. (Hopefully renovations will be complete!)

Property is in the process of renovations and thus the lower than 5star review. Our room was not yet renovated and there are limited number of rooms available for use so we were upgraded to a King Suite. It was spacious and clean and comfortable. The staff went out of their way to make sure everything was OK. Ali, at tbe front desk, and Jay, the manager, were extremely pleasant and accommodating. The hotel was conveniently located at 287 in Mansfield. The breakfasts were the best I've had at any hotel. Eggs, a protein, Waffle maker, fresh oatmeal (with every kind of topping you could want), several cereal choices, bagels, English muffins, toast, yogurts, and fruits. Very nice, fresh, and good! This is definitely a come-back-to hotel. (Hopefully renovations will be complete!)

They are doing a massive renovation which affects everything down to the rooms - wallpaper is torn up, it smells like paint, and the carpet has a ton of spackle in it - benefit is the beds feel new at least

They are doing a massive renovation which affects everything down to the rooms - wallpaper is torn up, it smells like paint, and the carpet has a ton of spackle in it - benefit is the beds feel new at least

Unfortunately, I had to secure a night because my AC went out in my house. There was some construction affecting some of the aesthetics, and there was some minor wallpaper issues, but otherwise, the room was nice, the AC worked well, and the front desk was very helpful and accommodating.

Unfortunately, I had to secure a night because my AC went out in my house. There was some construction affecting some of the aesthetics, and there was some minor wallpaper issues, but otherwise, the room was nice, the AC worked well, and the front desk was very helpful and accommodating.

Was nice our time in there, was clean, good customer service. Everyone was happy and polite. The breakfast lady was friendly and excellent service. The room service was great, We love the hotel. Thank you!!

Was nice our time in there, was clean, good customer service. Everyone was happy and polite. The breakfast lady was friendly and excellent service. The room service was great, We love the hotel. Thank you!!

The hotel is being worked on and bathroom still needed some work to look like a finished bathroom. The lobby is also being worked on so it has room for improvement which I think will happen. Overall, I have enjoyed my stay and would highly recommend this hotel.

Convenient location, clean room and very good breakfast.

The hotel is being worked on and bathroom still needed some work to look like a finished bathroom. The lobby is also being worked on so it has room for improvement which I think will happen. Overall, I have enjoyed my stay and would highly recommend this hotel.

Quiet and nice

Convenient location, clean room and very good breakfast.

Quiet and nice

Will be excellent after demo

The property was under construction the night I arrived

The property was under construction the night I arrived

Will be excellent after demo

Remodeling other than that good

Remodeling other than that good

Go to place when visiting family in Dallas.

Go to place when visiting family in Dallas.

Good

Good

The property was under renovation and was not stated on Expedia. The pool was closed and it’s summer, the gym AC was not working and smelled like mold and WiFi was down. There was also bugs in the restroom. When bringing these issues to manager and asked for discounted pricing he said there was nothing he could do since it was booked through Expedia. When my wife contacted Expedia and explained the situation they contacted the manager. Then he lied to Expedia stating he had mentioned all the issues ahead it time. Terrible management. I do not recommended this location.

The property was under renovation and was not stated on Expedia. The pool was closed and it’s summer, the gym AC was not working and smelled like mold and WiFi was down. There was also bugs in the restroom. When bringing these issues to manager and asked for discounted pricing he said there was nothing he could do since it was booked through Expedia. When my wife contacted Expedia and explained the situation they contacted the manager. Then he lied to Expedia stating he had mentioned all the issues ahead it time. Terrible management. I do not recommended this location.

Everything was fine

Property is good. It was under construction so not as nice. But I’m sure when complete will be great!

Property is good. It was under construction so not as nice. But I’m sure when complete will be great!