Awesome people awesome experience

Awesome people awesome experience

Friendly staff, easy check in, and good breakfast buffet

Friendly staff, easy check in, and good breakfast buffet

Nice and friendly staff

Nice and friendly staff

The staff was super nice, and the place was clean, but the wear on the property was noticeable, surprising for a place I thought was fairly new. Our room divider was missing two out of three panels, fridge rocked back and forth when opened (missing a foot), covers were missing from part of the shower faucet, we asked for a couple towels and the hosuekeeping staff literally had none. God love her, she gave us what she could find in the closet: one towel, three washcloths, and an extra floor mat. There was also a bug bleachy stain in the carpet leading from the elevator to our room—well, it made it impossible to miss! The food: I’ve stayed in many breakfast bar hotels and never had food so odd as this one. Everything was off-brand and the bread and eggs were just weird—bread was super bland and spongey, eggs were in little chunks that looked like Dippin’ Dots, bagels were tasteless, oatmeal was runny. Fruit and cereal were okay, coffee was okay. Did not try the waffles. After one try we just went out for breakfast (try the Flatiron Cafe, it’s great). Finally, there was weirdness with our room keys and our traveling companions keycards stopped workinf twice. Again, staff was nice, place was clean, likely will not stay again.

The staff was super nice, and the place was clean, but the wear on the property was noticeable, surprising for a place I thought was fairly new. Our room divider was missing two out of three panels, fridge rocked back and forth when opened (missing a foot), covers were missing from part of the shower faucet, we asked for a couple towels and the hosuekeeping staff literally had none. God love her, she gave us what she could find in the closet: one towel, three washcloths, and an extra floor mat. There was also a bug bleachy stain in the carpet leading from the elevator to our room—well, it made it impossible to miss! The food: I’ve stayed in many breakfast bar hotels and never had food so odd as this one. Everything was off-brand and the bread and eggs were just weird—bread was super bland and spongey, eggs were in little chunks that looked like Dippin’ Dots, bagels were tasteless, oatmeal was runny. Fruit and cereal were okay, coffee was okay. Did not try the waffles. After one try we just went out for breakfast (try the Flatiron Cafe, it’s great). Finally, there was weirdness with our room keys and our traveling companions keycards stopped workinf twice. Again, staff was nice, place was clean, likely will not stay again.

Great

Great

Professional Staff Very clean rooms

Professional Staff Very clean rooms

Within a matter of minutes into our overnight stay, our car was broken into on the premisis. Was not notified until after checkout when we went back in to inquire about it.

Within a matter of minutes into our overnight stay, our car was broken into on the premisis. Was not notified until after checkout when we went back in to inquire about it.

Did family trip! This hotel was amazing. Situated in an amazing location. Pool is open til 11pm. It costs to park but it was well worth it.

Did family trip! This hotel was amazing. Situated in an amazing location. Pool is open til 11pm. It costs to park but it was well worth it.

Very nice place to stay!

Very nice place to stay!

Front desk staff at check in and check out were very friendly. Outside front door could use a little clean up. But overall great experience.

Front desk staff at check in and check out were very friendly. Outside front door could use a little clean up. But overall great experience.

Hotel is clean and the staff are amazing. Great location. We were there to see some specialist at Cincinnati childrens and the hotel was mins away. Easy to get to downtown as well. Love Eden Park.

Hotel is clean and the staff are amazing. Great location. We were there to see some specialist at Cincinnati childrens and the hotel was mins away. Easy to get to downtown as well. Love Eden Park.

Very convenient to downtown and all attractions

One of the cleanest hotels we’ve stayed at. Looked like new inside. Very convenient downtown.

Very convenient to downtown and all attractions

One of the cleanest hotels we’ve stayed at. Looked like new inside. Very convenient downtown.

We went to a Cincinnati Reds game and this hotel was in a great location where we could quickly take an Uber to the game. The staff also went above and beyond when I forgot my expensive pillow in the hotel room after we had already checked out and arranged to have it shipped to me at my home address. Really appreciated that!

We went to a Cincinnati Reds game and this hotel was in a great location where we could quickly take an Uber to the game. The staff also went above and beyond when I forgot my expensive pillow in the hotel room after we had already checked out and arranged to have it shipped to me at my home address. Really appreciated that!

Very friendly staff! We felt very welcome.

Could have used lotion

Could have used lotion

Very friendly staff! We felt very welcome.