Great location in the city, staff were friendly and kimd, clean facilities and our private room had a great view.

Great location in the city, staff were friendly and kimd, clean facilities and our private room had a great view.

The property is very centrally located. It is near transport, Queen St and shopping and restaurants. The room was fine. Jamie and Melanie were wonderfully helpful and friendly. Would stay here again.

The property is very centrally located. It is near transport, Queen St and shopping and restaurants. The room was fine. Jamie and Melanie were wonderfully helpful and friendly. Would stay here again.

Nothing horrible. Nothing excellent. Very loud and the lobby was disgusting in the morning. That did not effect me though so no big deal.

Nothing horrible. Nothing excellent. Very loud and the lobby was disgusting in the morning. That did not effect me though so no big deal.

second time staying here while in Rotorua. Safe and clean environment setting. The place to stay while in this region.

second time staying here while in Rotorua. Safe and clean environment setting. The place to stay while in this region.

N/A

N/A

Worst hotel, so dirty... But good staff

Worst hotel, so dirty... But good staff

(stayed in private rooms) Simple room that was tidy and clean. Bed had a single duvet on it - would have been nice to have the option of more blankets when it was cold. Room did had it's own inbuilt heater though so not a huge issue.

(stayed in private rooms) Simple room that was tidy and clean. Bed had a single duvet on it - would have been nice to have the option of more blankets when it was cold. Room did had it's own inbuilt heater though so not a huge issue.

The staff was very helpful

The staff was very helpful

easy to navigate and close to cbd. very very thin walls and room was dirty as were bedsheets

easy to navigate and close to cbd. very very thin walls and room was dirty as were bedsheets

I'm sorry, but the only post I've thing I can say about this hostel is location. Okay, and maybe the wonderful country themes on the various floors...which I couldn't see because the fob takes you to your floor only. This place needs a lot of improvements, ie, lockers in the room, charging stations for each bed, curtains for each bed. Disappointing there was only two showers and two toilets for the entire floor. It was not a very clean facility, compared to other hostels. I dropped something under the bed (it was hanging on the bed rail near my head), and on the process of retrieving pulled up a huge dirty hairball. Seems washrooms are only cleaned once a day. I had asked for a bottom bunk prior to arrival. However, they gave it to someone else. The staff member was apologetic and managed to get things sorted...but this was due to the fact the person who had 'my' bottom bunk was kind enough to move. Some staff were lovely, others not so motivated. No maps. Some staff didn't have a clue on recommendations. Kitchen small. I didn't use it except to get water. Additional positives--they were good at responding to messages. From the point of security, I also appreciated that the front door was locked after a certain time.

I'm sorry, but the only post I've thing I can say about this hostel is location. Okay, and maybe the wonderful country themes on the various floors...which I couldn't see because the fob takes you to your floor only. This place needs a lot of improvements, ie, lockers in the room, charging stations for each bed, curtains for each bed. Disappointing there was only two showers and two toilets for the entire floor. It was not a very clean facility, compared to other hostels. I dropped something under the bed (it was hanging on the bed rail near my head), and on the process of retrieving pulled up a huge dirty hairball. Seems washrooms are only cleaned once a day. I had asked for a bottom bunk prior to arrival. However, they gave it to someone else. The staff member was apologetic and managed to get things sorted...but this was due to the fact the person who had 'my' bottom bunk was kind enough to move. Some staff were lovely, others not so motivated. No maps. Some staff didn't have a clue on recommendations. Kitchen small. I didn't use it except to get water. Additional positives--they were good at responding to messages. From the point of security, I also appreciated that the front door was locked after a certain time.

Great. Staff.

Great. Staff.

Perfect location close to everything in CBD! Staff were friendly. Private room was good. If you stay a few days, it is good accommodation:-)

Perfect location close to everything in CBD! Staff were friendly. Private room was good. If you stay a few days, it is good accommodation:-)

Great location. The hostel is more like a hotel with 3 floors for the facilities mixed with many more floors with several rooms each. My room was mixed and people made numerous disturbances.

Great location. The hostel is more like a hotel with 3 floors for the facilities mixed with many more floors with several rooms each. My room was mixed and people made numerous disturbances.

Convenient location, bunk bed pretty comfy

Convenient location, bunk bed pretty comfy

Average

Average

Dirty bathrooms and kitchen, not up to the standard in regards to the price. And towels to hire are 10 dollars, not very sustainable considering a new one is like 6 dollars maximum (and just feels a bit cheap to be far)

All good