First day the weather was sunny and sometimes partly cloudy. Second day the fog covered the whole region, so we could not achieve our excursion point like water falls in the Lazza Village ets... and also we couldn't continue to enjoy the marvelous views around the hotel. There was like in a fair tail. Advice to everyone.

First day the weather was sunny and sometimes partly cloudy. Second day the fog covered the whole region, so we could not achieve our excursion point like water falls in the Lazza Village ets... and also we couldn't continue to enjoy the marvelous views around the hotel. There was like in a fair tail. Advice to everyone.

we were disappointed than pool is out of service. We purposely booked SPA to visit pool. Instead of pool administration offered free of charge using of kanat road, funicular

we were disappointed than pool is out of service. We purposely booked SPA to visit pool. Instead of pool administration offered free of charge using of kanat road, funicular

Hotel staff is very friendly (while most do not speak EN they try their best to help) and helpful. Location is perfect, right in front of the slope access, the sleigh rental and the Shahdag Coaster. Ski shop, lift pas, and classes are all inside the hotel area which makes everything easy to sort it out. Restaurant is quite good and properly priced. Bar staff is always ready to help. The Spa facilities are quite nice and so is the Swimming Pool area. We did have some small issues in the room but the maintenance team was extremely fast to come and fix. Only 3 points to be improved: Toilet paper (looks like an A4 sheet of paper), Shampoo/Conditioner/Soap kit (very bad quality), and locker room (not enough space to sit/change). Besides that, I totally recommend and would definitely come back.

Hotel staff is very friendly (while most do not speak EN they try their best to help) and helpful. Location is perfect, right in front of the slope access, the sleigh rental and the Shahdag Coaster. Ski shop, lift pas, and classes are all inside the hotel area which makes everything easy to sort it out. Restaurant is quite good and properly priced. Bar staff is always ready to help. The Spa facilities are quite nice and so is the Swimming Pool area. We did have some small issues in the room but the maintenance team was extremely fast to come and fix. Only 3 points to be improved: Toilet paper (looks like an A4 sheet of paper), Shampoo/Conditioner/Soap kit (very bad quality), and locker room (not enough space to sit/change). Besides that, I totally recommend and would definitely come back.

Good Hotel for family.

Good Hotel for family.

Rooms were lacking basic amenities (tissues, etc)

Rooms were lacking basic amenities (tissues, etc)

Not clean, poor breakfast, old tv models in room only spa is fine

Not clean, poor breakfast, old tv models in room only spa is fine

Thai massages are very expensive and the service at the restaurant in the 4th floor isn't good.

Thai massages are very expensive and the service at the restaurant in the 4th floor isn't good.

The hotel is good however the staff and services is not good , i stayed three days during these day i requested extra billows but no response also the recipient staff is not helplful at all, however the hotel facilities is goodand also the rooms is fine

The hotel is good however the staff and services is not good , i stayed three days during these day i requested extra billows but no response also the recipient staff is not helplful at all, however the hotel facilities is goodand also the rooms is fine

Stayed at the hotel for 2 nights in a big group occupying 4 junior suites and a standard room. The property needs a major upgrade. It is quite run down and 4 rooms had an issue of clogging in shower and water stink that no one was willing to solve. The bed and pillow are not for someone who has a neck , back or any other issue since it could be harmful. Only decent point is location. And access to nearby activities via chair lift.

Stayed at the hotel for 2 nights in a big group occupying 4 junior suites and a standard room. The property needs a major upgrade. It is quite run down and 4 rooms had an issue of clogging in shower and water stink that no one was willing to solve. The bed and pillow are not for someone who has a neck , back or any other issue since it could be harmful. Only decent point is location. And access to nearby activities via chair lift.

It was the best hotel i ever visited #1

It was the best hotel i ever visited #1

Good location and hote But need to improve staff quality Food expensive no restaurant out side hotel

Good location and hote But need to improve staff quality Food expensive no restaurant out side hotel

Excellent stay good reception and restaurants are delicious food.. Mr.Sahil at breakfast restaurant was so helpful and kind .. thanks all

Excellent stay good reception and restaurants are delicious food.. Mr.Sahil at breakfast restaurant was so helpful and kind .. thanks all

Amazing place

Amazing place

Its a great stay experience. The hotel is super clean and the staffs are kind and cooperative. The rooms are spacious and lively. The roller coaster attraction is nearby and its close tomother attractions. The hotel is also having free shuttle service for other activities and games located nearby. Breakfast is more than average. Choice of Indian food is limited in the restaurants.

Its a great stay experience. The hotel is super clean and the staffs are kind and cooperative. The rooms are spacious and lively. The roller coaster attraction is nearby and its close tomother attractions. The hotel is also having free shuttle service for other activities and games located nearby. Breakfast is more than average. Choice of Indian food is limited in the restaurants.

good but too expensive

good but too expensive

Great hotel with world class amenities. Food and breakfast was amazing. Especially, Mr. Resid in food and beverages dept. was very helpful and kind, looked after my whole family. The overall experience was just top notch.

Great hotel with world class amenities. Food and breakfast was amazing. Especially, Mr. Resid in food and beverages dept. was very helpful and kind, looked after my whole family. The overall experience was just top notch.