The property is really well maintained with excellent view. The stuff is extremely well trained, polite and high manners. There is no market within walking distance.

The property is really well maintained with excellent view. The stuff is extremely well trained, polite and high manners. There is no market within walking distance.

room was not ready at 2pm check in, had to wait, when it was ready, was not completely clean yet, i think because i hurried them... asked for drinks, the receptionist nodded but did nothing, when asked again, he told me to go upstairs to restaurant to order? basically ignored us, breakfast staff pretend not to notice your request, staff was not nice at all, except a young slender man with glasses, he was terrific, the rest were so rude and ignored us when we ask for help. i like the room, was nice and they have nice plants and garden but the staff service and unfriendliness and attitude and the worst breakfast in the world, all breakfast food was inedible, was disappointing enough for us to check out and find another hotel even if we dont get our money back. .also i know is Vietnam but i just dont like seeing beautiful birds in cages everywhere, i guess i should not go to Vietnam...also the view is not so nice with the greenhouse farms everywhere and only a small patch of forest,

room was not ready at 2pm check in, had to wait, when it was ready, was not completely clean yet, i think because i hurried them... asked for drinks, the receptionist nodded but did nothing, when asked again, he told me to go upstairs to restaurant to order? basically ignored us, breakfast staff pretend not to notice your request, staff was not nice at all, except a young slender man with glasses, he was terrific, the rest were so rude and ignored us when we ask for help. i like the room, was nice and they have nice plants and garden but the staff service and unfriendliness and attitude and the worst breakfast in the world, all breakfast food was inedible, was disappointing enough for us to check out and find another hotel even if we dont get our money back. .also i know is Vietnam but i just dont like seeing beautiful birds in cages everywhere, i guess i should not go to Vietnam...also the view is not so nice with the greenhouse farms everywhere and only a small patch of forest,

The staff are friendly, nice and willing to help. The place is comfortable with nice swimming pool. The breakfast is quite good. We also have lunch and dinner here with Vietnamese food which is a good choice, reasonable price. In general, highly recommended :)

The staff are friendly, nice and willing to help. The place is comfortable with nice swimming pool. The breakfast is quite good. We also have lunch and dinner here with Vietnamese food which is a good choice, reasonable price. In general, highly recommended :)

When we got there we were shown to a room quite different than the one we saw online that was booked. They claimed it was the same type of room but it was clearly inferior. Communication wasn't great, but they did give us the proper room the next day after complaining and speaking with the manager.

When we got there we were shown to a room quite different than the one we saw online that was booked. They claimed it was the same type of room but it was clearly inferior. Communication wasn't great, but they did give us the proper room the next day after complaining and speaking with the manager.

this was a delightful stay at a great value. The room has a wonderful treehouse like feel, and the natural light and landscaping our fantastic. Staff is incredibly kind, and it's a short motorbike ride into town.

this was a delightful stay at a great value. The room has a wonderful treehouse like feel, and the natural light and landscaping our fantastic. Staff is incredibly kind, and it's a short motorbike ride into town.

Front desk and driver were friendly and helpful. Most impress with reception. However, people worked in the cafe-restaurant were terrible. They did not greet or smile to customers. Most horrible thing was they allowed other customers to smoke in the dining area which clearly marked non-smoking.

Front desk and driver were friendly and helpful. Most impress with reception. However, people worked in the cafe-restaurant were terrible. They did not greet or smile to customers. Most horrible thing was they allowed other customers to smoke in the dining area which clearly marked non-smoking.

We loved our stay in Zen Valley so much! It was quiet, beautiful, the staff were friendly and helpful, the restaurant- delicious and we can't wait to come back, just to stay here again and enjoy the newly built pool and fitness center (which are coming soon).

We loved our stay in Zen Valley so much! It was quiet, beautiful, the staff were friendly and helpful, the restaurant- delicious and we can't wait to come back, just to stay here again and enjoy the newly built pool and fitness center (which are coming soon).

The service and hotel is good, The disadvantage is location. Too far away from the city with nothing around walking distance.

The service and hotel is good, The disadvantage is location. Too far away from the city with nothing around walking distance.

loved our 2 nights at Zen Valley in the bungalow

loved our 2 nights at Zen Valley in the bungalow

Spacious room. Friendly hotel staff. Nice view from the hotel balcony and yard. But it's a bit far from the city centre. There was construction going on during my stay, which was quite noisy in the morning. The most disappointing part is the breakfast, limited choices, food is not fresh and it's only served until 9am.

Spacious room. Friendly hotel staff. Nice view from the hotel balcony and yard. But it's a bit far from the city centre. There was construction going on during my stay, which was quite noisy in the morning. The most disappointing part is the breakfast, limited choices, food is not fresh and it's only served until 9am.

This hotel has nice, spacious, clean rooms. Breakfast is included in the room rate. Breakfast is a buffet with a large variety of western and Asian foods plus eggs cooked to order. The coffee is excellent. The pleasant staff has limited English, but they are always willing to help. The location of the hotel is not very good. You must take a taxi into town for anything - sights, restaurants, banks, etc. Also, all of the rooms require going up and down many stairs, so this is not a good place for anyone with limited mobility.

This hotel has nice, spacious, clean rooms. Breakfast is included in the room rate. Breakfast is a buffet with a large variety of western and Asian foods plus eggs cooked to order. The coffee is excellent. The pleasant staff has limited English, but they are always willing to help. The location of the hotel is not very good. You must take a taxi into town for anything - sights, restaurants, banks, etc. Also, all of the rooms require going up and down many stairs, so this is not a good place for anyone with limited mobility.

It was a quiet place. The restaurant had a good view, but foods were not so good. There are so many stairs, so I felt knee pain.

It was a quiet place. The restaurant had a good view, but foods were not so good. There are so many stairs, so I felt knee pain.

The staff was very courteous and full of smiles. The food was good and the stay wonderful!

The staff was very courteous and full of smiles. The food was good and the stay wonderful!

It was amazing and unforgettable experience for my family & myself to stay in the family bunglow. LOVE everything arranged for our 18th wedding anniversary. We will be back again next year..Cheers:)

It was amazing and unforgettable experience for my family & myself to stay in the family bunglow. LOVE everything arranged for our 18th wedding anniversary. We will be back again next year..Cheers:)

Nice scenery. Room is clean. Variety of breakfast items is reasomable. Will definitely come back on the next visit.

Nice scenery. Room is clean. Variety of breakfast items is reasomable. Will definitely come back on the next visit.

The hotel is perfect for a romantic weekend getaway. It's in a beautiful valley, but is from from the hustle and bustle of activity downtown. If you want to be in the action, it is not the hotel for you. We had a bad experience with one of the receptionists and manager both of whom were rude to us upon our arrival and tried to charge us double the price of our room to have two people sleeping in the double bed they claimed was only big enough for 1 person. The shower is also in the corner pretty much on top of the toilet, so not great for a relaxing shower. The view of the valley is very beautiful and the restaurant is good and not terribly overpriced. I probably would not stay here again because of the distance from the main attractions, but would go here for a relaxing spa weekend.

Great hotel, friendly staff. Great value for money. Could not find any fault will defintely be back again.