The place shows it’s age a little but the hospitality is first rate

The place shows it’s age a little but the hospitality is first rate

the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.

the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.

Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!

Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!

The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.

The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.

Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village

Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village

Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.

Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.

My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!

My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!

Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.

Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.

Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.

Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.

Lovely staff and excellent Onsen at this ryokan. The meals were fantastic too.

Lovely staff and excellent Onsen at this ryokan. The meals were fantastic too.

This property is beautifully maintained and operated. The staff goes above and beyond to assist in explaining what is offered at their facility and the surrounding area. The location is ideal to explore the town and Monkey Park. It is also close to public transportion. They offer shuttle service to and from the train station which is very helpful.

This property is beautifully maintained and operated. The staff goes above and beyond to assist in explaining what is offered at their facility and the surrounding area. The location is ideal to explore the town and Monkey Park. It is also close to public transportion. They offer shuttle service to and from the train station which is very helpful.

Top marks for this beautiful place. Highly recommended to add this into your Japan trip. Stay 2 days, minimum. Enjoy the hospitality from their wonderful staff and soak in the Onsen throughout the village. Truly beautiful, relaxing, and also the meals were incredible. Traditional fare, come hungry and be prepared to ask questions.

Top marks for this beautiful place. Highly recommended to add this into your Japan trip. Stay 2 days, minimum. Enjoy the hospitality from their wonderful staff and soak in the Onsen throughout the village. Truly beautiful, relaxing, and also the meals were incredible. Traditional fare, come hungry and be prepared to ask questions.

This was a fantastic true japanese experience. Staff were so obliging and the food excellent. Cannot fault it.

This was a fantastic true japanese experience. Staff were so obliging and the food excellent. Cannot fault it.

Great hosts, speaks English well and very informative

Great hosts, speaks English well and very informative

Amazing property. The ryokan style rooms were clean and had everything we needed with a private bathroom but no shower in the room. The staff was amazing - friendly and very helpful. We needed help figuring out part of our itinerary and they got us the taxi we needed and even offered to shuttle us in their van from the train station. The service was amazing but so was the food. Well worth the price for the dinner and breakfast. Thank you so so much!

Amazing property. The ryokan style rooms were clean and had everything we needed with a private bathroom but no shower in the room. The staff was amazing - friendly and very helpful. We needed help figuring out part of our itinerary and they got us the taxi we needed and even offered to shuttle us in their van from the train station. The service was amazing but so was the food. Well worth the price for the dinner and breakfast. Thank you so so much!

This Ryokan was an incredible experience - the host was extremely friendly and accommodating. It is in a great area with a lot of onsens around, or your own onsen on the top floor of the Ryokan. The host will take you to the snow monkey trail and pick you up/drop off at the station. Highly recommend this place is you’re looking for a Ryokan experience!!

This Ryokan was an incredible experience - the host was extremely friendly and accommodating. It is in a great area with a lot of onsens around, or your own onsen on the top floor of the Ryokan. The host will take you to the snow monkey trail and pick you up/drop off at the station. Highly recommend this place is you’re looking for a Ryokan experience!!