We stayed here in Nov 2024 for our first 3 nights in Tokyo. Hotel is in an excellent location next to Shinjuku station. The staff are friendly, helpful and English speaking. They sorted out luggage storage and delivery to Kyoto no problem. The room was very comfortable and well equipped. Bed was large and firm with space to walk round either side of the bed. We loved that there was a steamer and a range of charging points. The bathroom and toiletries supplied were great. We thought the nightly rate was high for the area but luckily we used hotel.com rewards! Would highly recommend staying here for convenience and comfort!

Great location. Friendly staff. Quiet rooms and comfortable beds.

We stayed here in Nov 2024 for our first 3 nights in Tokyo. Hotel is in an excellent location next to Shinjuku station. The staff are friendly, helpful and English speaking. They sorted out luggage storage and delivery to Kyoto no problem. The room was very comfortable and well equipped. Bed was large and firm with space to walk round either side of the bed. We loved that there was a steamer and a range of charging points. The bathroom and toiletries supplied were great. We thought the nightly rate was high for the area but luckily we used hotel.com rewards! Would highly recommend staying here for convenience and comfort!

Staff was amazing, they really went out of their way to make recommendations at a future stay and also helped with facilitating luggage transfer. Truly great team! Would come back to again. Room is a bit small but it’s inline with the location and price

Staff was amazing, they really went out of their way to make recommendations at a future stay and also helped with facilitating luggage transfer. Truly great team! Would come back to again. Room is a bit small but it’s inline with the location and price

The decor made the rooms feel airy and the shower was great. Bed was on the hard side, so our son liked it even though we prefer something softer. Supplies in the bathroom were thoughtful. Towels could have been more substantial, though. Breakfast buffet was very nice - western and Asian. Staff were lovely. Good location near Shinjuku Station, Lumine malls, and eateries.

The decor made the rooms feel airy and the shower was great. Bed was on the hard side, so our son liked it even though we prefer something softer. Supplies in the bathroom were thoughtful. Towels could have been more substantial, though. Breakfast buffet was very nice - western and Asian. Staff were lovely. Good location near Shinjuku Station, Lumine malls, and eateries.

Great location in Shinjuku South. There’s a McDonalds nearby for a very quick meal with other great options within walking distance. Room was small like all across Japan. Room amenities were great. Staff were friendly and very helpful. Check in was quick. Room and hotel super clean.

Great location in Shinjuku South. There’s a McDonalds nearby for a very quick meal with other great options within walking distance. Room was small like all across Japan. Room amenities were great. Staff were friendly and very helpful. Check in was quick. Room and hotel super clean.

Lovely hotel great staff and really good location

Lovely hotel great staff and really good location

The room was spacious that we were fine even with our 3 check in luggages and 2 carry on. The customer service is so nice and they also do such a good job cleaning your room. I honestly already miss their toilet and water pressure in the shower lol the best part about this hotel is the location! It’s right next door to a Lawson so it was nice and convenient to get breakfast/snacks and it’s sooo close to the Shinjuku train station. The nearest exit is less than a 5 min walk and the main one is only a little further away. Even when we accidentally took the wrong stop on the train, it was only a 10 min walk back to the hotel. If we stay in the area again, will definitely book this hotel again.

The room was spacious that we were fine even with our 3 check in luggages and 2 carry on. The customer service is so nice and they also do such a good job cleaning your room. I honestly already miss their toilet and water pressure in the shower lol the best part about this hotel is the location! It’s right next door to a Lawson so it was nice and convenient to get breakfast/snacks and it’s sooo close to the Shinjuku train station. The nearest exit is less than a 5 min walk and the main one is only a little further away. Even when we accidentally took the wrong stop on the train, it was only a 10 min walk back to the hotel. If we stay in the area again, will definitely book this hotel again.

Great location. Rooms very good, but on the small side. To be expected staying in Shinjuku location.

Great location. Rooms very good, but on the small side. To be expected staying in Shinjuku location.

Great location, close to train station. A lot of eateries in the streets and department stores. Hotel is very clean, lobby staff were friendly. We were on the 15th floor, corner room, so it has a great view. It also has laundry machines located on several floors. So I did a load of laundry, real convenient.

Great location, close to train station. A lot of eateries in the streets and department stores. Hotel is very clean, lobby staff were friendly. We were on the 15th floor, corner room, so it has a great view. It also has laundry machines located on several floors. So I did a load of laundry, real convenient.

Last day of stay(4days), noticed someone was smoking on our floor. This was only negative point, otherwise everything were great.

Last day of stay(4days), noticed someone was smoking on our floor. This was only negative point, otherwise everything were great.

The Tokyu Stay Hakodate Hotel is a fantastic choice for anyone visiting Hakodate. From the moment we arrived, the reception staff provided exceptional service, making us feel welcome and well cared for. The hotel's facilities are excellent, with the added convenience of in-room laundry and a kitchenette, making it ideal for longer stays. One of the standout features is the onsen, which offers both indoor and outdoor bathing options with breathtaking views of the sea, city, and mountains—truly a serene experience. As part of the hotel's eco-friendly approach, the rooms are not fully serviced daily, but they do provide a daily change of towels and clear the trash, which was a thoughtful balance between sustainability and comfort. The location couldn’t be better—right next to the bustling morning markets and just a few minutes' walk from the train station, tram, and bus services, making it incredibly convenient for exploring the city. The room size was reasonable for Japan, offering a cosy but comfortable space to relax after a day of sightseeing. Overall, I highly recommend Tokyu Stay Hakodate for its excellent service, modern amenities, and perfect location.

The Tokyu Stay Hakodate Hotel is a fantastic choice for anyone visiting Hakodate. From the moment we arrived, the reception staff provided exceptional service, making us feel welcome and well cared for. The hotel's facilities are excellent, with the added convenience of in-room laundry and a kitchenette, making it ideal for longer stays. One of the standout features is the onsen, which offers both indoor and outdoor bathing options with breathtaking views of the sea, city, and mountains—truly a serene experience. As part of the hotel's eco-friendly approach, the rooms are not fully serviced daily, but they do provide a daily change of towels and clear the trash, which was a thoughtful balance between sustainability and comfort. The location couldn’t be better—right next to the bustling morning markets and just a few minutes' walk from the train station, tram, and bus services, making it incredibly convenient for exploring the city. The room size was reasonable for Japan, offering a cosy but comfortable space to relax after a day of sightseeing. Overall, I highly recommend Tokyu Stay Hakodate for its excellent service, modern amenities, and perfect location.

Good location, just a couple of minutes walk from Shinjuku train and bus station. Helpful staff at reception. Nice breakfast with lots of choice for both Japanese and western. View from the room (11th floor) of the city was a great sight.

Good location, just a couple of minutes walk from Shinjuku train and bus station. Helpful staff at reception. Nice breakfast with lots of choice for both Japanese and western. View from the room (11th floor) of the city was a great sight.

The hotel was clean and comfortable. The location made it easy to get anywhere (although it is a very busy area). The staff was very friendly and helpful.

The hotel was clean and comfortable. The location made it easy to get anywhere (although it is a very busy area). The staff was very friendly and helpful.

Very clean and great location. The breakfast was so good! Only drawback was not much storage space.

Very clean and great location. The breakfast was so good! Only drawback was not much storage space.

Very convenient location. Airport limousine transfer is 4-5 mins away from Keio place/Shinjuku station and just next to Sunroute hotel if bus timing allowed. Room a bit small but is v clean.

Very convenient location. Airport limousine transfer is 4-5 mins away from Keio place/Shinjuku station and just next to Sunroute hotel if bus timing allowed. Room a bit small but is v clean.

Proffesional and efficient staff. Lovely quiet hotel with good access to transport nearby but breakfast was a bit basic. Overall would book again.

Proffesional and efficient staff. Lovely quiet hotel with good access to transport nearby but breakfast was a bit basic. Overall would book again.

Location is superb, 1 min walk away from Shinjuku station, lots of eateries and shops nearby. Room is slightly bigger than Japan hotel standard, clean.