Terrible

I’m giving good grades due to location, clean/new/large spaces, free games like pool and fusbal and the friendliness of the reception. The hotel is part of the Marriott/W Group and some of the details were disappointing. The shower in the room had a very sensitive temperature control that never seemed to get it right. The breakfast costs extra and the layout looks decent, but the bread was mostly stale and probably at least a day old. They had a steam egg set up that creates a mess I couldn’t enjoy and I was patronised by the kitchen help when I made a logical suggestion about where certain things were places (having to go back and forth trying to find something is frustrating). I can imagine the mess there when it is busy. I wouldn’t suggest paying for the breakfast.

I’m giving good grades due to location, clean/new/large spaces, free games like pool and fusbal and the friendliness of the reception. The hotel is part of the Marriott/W Group and some of the details were disappointing. The shower in the room had a very sensitive temperature control that never seemed to get it right. The breakfast costs extra and the layout looks decent, but the bread was mostly stale and probably at least a day old. They had a steam egg set up that creates a mess I couldn’t enjoy and I was patronised by the kitchen help when I made a logical suggestion about where certain things were places (having to go back and forth trying to find something is frustrating). I can imagine the mess there when it is busy. I wouldn’t suggest paying for the breakfast.

This property is very modern; the breakfast is excellent. The location is perfect to be close to the city and EU.

This property is very modern; the breakfast is excellent. The location is perfect to be close to the city and EU.

Staff are friendly and it was clean

Staff are friendly and it was clean

Not far from the city center, and in the European quarter.

Not far from the city center, and in the European quarter.

The second evening there was no hot water until the morning, so it was not possible to take the shower! Temperature regulation in the room was not working, since it was -5 oC outside the room was rather cold. The rest was OK, personel is freindly.

The second evening there was no hot water until the morning, so it was not possible to take the shower! Temperature regulation in the room was not working, since it was -5 oC outside the room was rather cold. The rest was OK, personel is freindly.

My grandson really enjoyed it. Thank you!

My grandson really enjoyed it. Thank you!

Overall, great stay. Lovely hotel and staff.

Overall, great stay. Lovely hotel and staff.

Great stay , comfortable rooms and great service

Great stay , comfortable rooms and great service

Good stay in the European quarter of Brussels, only a few minutes away from the metro station.

Good stay in the European quarter of Brussels, only a few minutes away from the metro station.

Proximity to the EU parliament building and other areas. Clean and comfortable rooms and bed

Proximity to the EU parliament building and other areas. Clean and comfortable rooms and bed

Large space on upper flor with wetroom. Very comfortable

Large space on upper flor with wetroom. Very comfortable

Absolutely loved this hotel! The rooms are huge and modern, they are extremely pet friendly with no additional charge, dog bowls available for use, and the ability to leave your dogs in the room as long as they are not disturbing guests. The lobby area has a nice bar as well! Perfect option when staying in Brussels.

Absolutely loved this hotel! The rooms are huge and modern, they are extremely pet friendly with no additional charge, dog bowls available for use, and the ability to leave your dogs in the room as long as they are not disturbing guests. The lobby area has a nice bar as well! Perfect option when staying in Brussels.

A bit warn out but good for Brussels standards. Spacious room and super convenient location.

A bit warn out but good for Brussels standards. Spacious room and super convenient location.

Attractive, accessible, good location, safe, clean, accommodating. Would recommend and return. Unfortunately the bar was closed on weekends yet open on weekdays. Odd... The lobby is modern, open and inviting. Includes both a billiards and foozball table. The breakfast option is nice. Not huge but plentiful. Several tea & coffee options. The brekafast area doubles as a food/drink type commissary at night. The connecting rooms were large with comfortable beds, big restroom, coffee maker, iron, minibar in fridge, seating area and large windows that open. It was clean and comfortable.

Attractive, accessible, good location, safe, clean, accommodating. Would recommend and return. Unfortunately the bar was closed on weekends yet open on weekdays. Odd... The lobby is modern, open and inviting. Includes both a billiards and foozball table. The breakfast option is nice. Not huge but plentiful. Several tea & coffee options. The brekafast area doubles as a food/drink type commissary at night. The connecting rooms were large with comfortable beds, big restroom, coffee maker, iron, minibar in fridge, seating area and large windows that open. It was clean and comfortable.

GREAT hotel and value. Biggest rooms on our European trip. Staff was very friendly. Great location. Highly recommend.

GREAT hotel and value. Biggest rooms on our European trip. Staff was very friendly. Great location. Highly recommend.

Fast efficient service throughout my stay