The property has become very tired and cannot justify its claimed 4 star rating. Substantial upgrading to services and facilities required.

Clean mid range apartment with wash machine freezer hob oven microwave dishwasher. Very convenient for Brighton shops & station. On busy junction so some traffic noise. No extractor in bathroom.

Clean mid range apartment with wash machine freezer hob oven microwave dishwasher. Very convenient for Brighton shops & station. On busy junction so some traffic noise. No extractor in bathroom.

Good location for what we needed. The apartment had everything you needed. Just had a few little areas that were not as clean as I would have hoped.

Good location for what we needed. The apartment had everything you needed. Just had a few little areas that were not as clean as I would have hoped.

The room looked like it had not been cleaned as it had empty bottles and cans, the door looked like it had been broken into and the tv etc didn't work. Dirty dishes in the dish washer. Looked like someone was already stahing there. Felt unsafe.

The room looked like it had not been cleaned as it had empty bottles and cans, the door looked like it had been broken into and the tv etc didn't work. Dirty dishes in the dish washer. Looked like someone was already stahing there. Felt unsafe.

They cancelled my booking made 3 weeks prior after I had just flown in from Brisbane. Said it was plumbing issue.

They cancelled my booking made 3 weeks prior after I had just flown in from Brisbane. Said it was plumbing issue.

Our booking was cancelled by the property as we were on our way to Melbourne because the room had been flooded. Unavoidable but extremely inconvenient.

Our booking was cancelled by the property as we were on our way to Melbourne because the room had been flooded. Unavoidable but extremely inconvenient.

Clean and great value for money - will definitely use again

Clean and great value for money - will definitely use again

This property was in absolutely poor condition. The curtains were broken, the couch was broken and propped up against the wall to steady it and it was badly torn. It also looked as if it had been scratched by cats. The walls are marked, damaged and the bathroom door even had a huge hole in the back of it. The skirting board look like they have never ever been vacuumed or wiped. Extremely poor and lazy cleaning. The dishwasher was full of dirty dishes that had not been washed and there was not a tea towel to use to wipe the cups etc. The soap in the bathroom was still there from the previous tenants and the clean very poor. There was also no hot water with the hot tap only providing luke warm water and that was without even using the cold water tap. The carpet is so badly stained, as are the dining chairs that had paint stains all over them as well. The bed head is also so old that the vinyl was peeling off. To top all of this off the putrid smell in the apartment was very overwhelming. Considering the great location and close proximity to Bay Street and all of its great amenities, we would definitely not recommend staying there.

This property was in absolutely poor condition. The curtains were broken, the couch was broken and propped up against the wall to steady it and it was badly torn. It also looked as if it had been scratched by cats. The walls are marked, damaged and the bathroom door even had a huge hole in the back of it. The skirting board look like they have never ever been vacuumed or wiped. Extremely poor and lazy cleaning. The dishwasher was full of dirty dishes that had not been washed and there was not a tea towel to use to wipe the cups etc. The soap in the bathroom was still there from the previous tenants and the clean very poor. There was also no hot water with the hot tap only providing luke warm water and that was without even using the cold water tap. The carpet is so badly stained, as are the dining chairs that had paint stains all over them as well. The bed head is also so old that the vinyl was peeling off. To top all of this off the putrid smell in the apartment was very overwhelming. Considering the great location and close proximity to Bay Street and all of its great amenities, we would definitely not recommend staying there.

The bathroom was mouldy and it had a very warm out feeling. It has free parking though which was convenient

The bathroom was mouldy and it had a very warm out feeling. It has free parking though which was convenient

We left to stay in a different hotel. We are not fussy people but our room smelt strongly of cigarette smoke which would trigger my husbands asthma. To make matters worse we only received a partial refund even though we booked a non smoking room. I do not recommend staying here.

We left to stay in a different hotel. We are not fussy people but our room smelt strongly of cigarette smoke which would trigger my husbands asthma. To make matters worse we only received a partial refund even though we booked a non smoking room. I do not recommend staying here.

The photos of this property do not reflect the condition. There are holes in the walls, and large stains circular stains on the carpet. Also the cleanliness of the apartment is not maintained - black mould all through the shower we cleaned and unwashed bathroom floors. There was also a glowing patch on the ceiling above the bed. The last point is that we arrived early and was told the room wasnt ready yet, however the receptionist handed over the key and said we could access anytime after 2pm. My girlfriend arrived at approximately 2.30pm and was on a work call when the receptionist let himself into the room, saw her and then promptly left without saying anything.

The photos of this property do not reflect the condition. There are holes in the walls, and large stains circular stains on the carpet. Also the cleanliness of the apartment is not maintained - black mould all through the shower we cleaned and unwashed bathroom floors. There was also a glowing patch on the ceiling above the bed. The last point is that we arrived early and was told the room wasnt ready yet, however the receptionist handed over the key and said we could access anytime after 2pm. My girlfriend arrived at approximately 2.30pm and was on a work call when the receptionist let himself into the room, saw her and then promptly left without saying anything.

The Manager was very helpful and kind

The Manager was very helpful and kind

Great location

Great location

The one-bed apartment I had was a good size, but it was very tired and quite sparsely furnished. The crockery in the kitchen was not clean so I had to put it all through the dishwasher before I used it (no cutlery holder in it). There were about 10 forks but very few knives or spoons. The cereal bowls were too small. I notified reception about bin liners being too small and no laundry powder and they did supply these, but I also mentioned half the lightbulbs in the lounge didn't work and the Fox cable channels weren't available and they did nothing about these issues. I was staying for 2 weeks so I thought they could have addressed these things or at least come back to me and explained any problems. It wasn't up to me to chase. There were notices in the room that sheets and towels would be replaced every 3 days - this didn't happen during the whole 2 weeks. I felt that I paid a lot for this stay and I was very disappointed with the standard of care. The apartment itself was in a good location for transport and it was good to have parking.

The one-bed apartment I had was a good size, but it was very tired and quite sparsely furnished. The crockery in the kitchen was not clean so I had to put it all through the dishwasher before I used it (no cutlery holder in it). There were about 10 forks but very few knives or spoons. The cereal bowls were too small. I notified reception about bin liners being too small and no laundry powder and they did supply these, but I also mentioned half the lightbulbs in the lounge didn't work and the Fox cable channels weren't available and they did nothing about these issues. I was staying for 2 weeks so I thought they could have addressed these things or at least come back to me and explained any problems. It wasn't up to me to chase. There were notices in the room that sheets and towels would be replaced every 3 days - this didn't happen during the whole 2 weeks. I felt that I paid a lot for this stay and I was very disappointed with the standard of care. The apartment itself was in a good location for transport and it was good to have parking.

Good enough for what we required

Good enough for what we required

Excellent position. Close to shops and transport. Well equipped unit.

Friendly stuff and close to shops when walking

Friendly stuff and close to shops when walking