unfriendly and unhelpful receptionist at checkout

unfriendly and unhelpful receptionist at checkout

Clean, great location, walkable to everywhere, train or tram station , great breakfast , friendly staff. My son is studying in IUBH, perfect place for me when I am visiting. I was here last year too when it was Maxx hotel. Yard makes you feel like home !

Clean, great location, walkable to everywhere, train or tram station , great breakfast , friendly staff. My son is studying in IUBH, perfect place for me when I am visiting. I was here last year too when it was Maxx hotel. Yard makes you feel like home !

Lovely area. Hotel in very good condition. Staff friendly and ever so helpful.

Lovely area. Hotel in very good condition. Staff friendly and ever so helpful.

Excellent room. Staff overall could be more friendly.

Excellent room. Staff overall could be more friendly.

One indication of a good hotel is that it put things right if a problem occurs, I think. And this is what happened at the beginning of our 10 day stay after a mix-up with our booking. We have stayed a number of times before at this hotel, and for good reason; though it is again under new management. But overall it is still excellent generally. And ... still the blackbirds sing so consistently in the garden throughout the day that it seems they should be on the pay-roll! The large restaurant over-looking that splendid garden area really has the look, and the food and service is very good too. As is the welcoming attitude of the staff.

Excellent stay. Will stay again.

Excellent stay. Will stay again.

This was our second visit and I would recommend this hotel. Extremely efficient.

This was our second visit and I would recommend this hotel. Extremely efficient.

Clean with strategic location. The staff manning the Maxx lounge was super friendly. He prepared some snacks and refreshing Lilibet cocktail drink for us.

FOR ME, DOGS IN THE BREAKFAST ROOM, TOTALLY UNACCEPTABLE! THIS IS A FOOD ESTABLISHMENT!!! THE HOTEL AND STAFF ARE EXCELLENT.

Renovated an old hotel in the surface, but under that you can see the original. Ancient bathrooms and ironing boards from the 80s in the bedrooms. If you spend so much renovating why do a half job?

Renovated an old hotel in the surface, but under that you can see the original. Ancient bathrooms and ironing boards from the 80s in the bedrooms. If you spend so much renovating why do a half job?

Breakfast was great. It is disappointing that there were no individual shower supplies, sleepers, complementary water was only on the first day of the staying.

This hotel, at which we have stayed a number of times, has recently come under new management, and goes from strength to strength. The new décor is modern yet relaxing and likely to appeal to any kind of guest. Our room was airy, spacious, and clean - with a balcony over looking a park-garden. The bathroom was modern and well-appointed. Breakfasts are served in a large and pleasant room, opening on to a garden. The food was varied, and variously tasty; likely to enhance the beginning of anyone's day. And the staff are friendly and welcoming. In short, any description of the hotel has to be all about superlatives. The hotel has the advantage of being within easy walking distance of the centre of the attractive spa town of Bad Honnef - up river from Bonn. And of course Drachenfels is nearby!

Very convenient and comfortable hotel; and clean, clean, clean! Pleasant, helpful, staff. Excellent breakfast.

the bedspreads were not that clean, and i can even see some blood on them. Besides, poor sound isolation. I can here the voice from neighbors and outside clearly. But, very nice locations, both to bus station and U-bahn station.

the bedspreads were not that clean, and i can even see some blood on them. Besides, poor sound isolation. I can here the voice from neighbors and outside clearly. But, very nice locations, both to bus station and U-bahn station.

Very pleased. Friendly atmosphere. Quiet.

Very pleased. Friendly atmosphere. Quiet.

war alles ok.

war alles ok.

There are many very good things about this hotel. It's very convenient for the town, which during this stay basked in very warm sunshine. Good restaurants and shops are easily to hand. The immediate environs of the hotel are most attractive; our spacious room with a balcony looked out upon a large garden. Only blackbirds and song thrushes disturbed the early morning peace.

There are many very good things about this hotel. It's very convenient for the town, which during this stay basked in very warm sunshine. Good restaurants and shops are easily to hand. The immediate environs of the hotel are most attractive; our spacious room with a balcony looked out upon a large garden. Only blackbirds and song thrushes disturbed the early morning peace.

The hotel is not on main street but a ten minute walk to City Center and fifteen minutes to regional train station. Quiet and safe. Very nice room with help full staff. Restaurant and pub located on property were great and reasonable for Europe standards. The carpet in the room needed to be replaced but the complimentary slippers helped with that. The rest of room, bed, couch, bath, shower were great.

The hotel is not on main street but a ten minute walk to City Center and fifteen minutes to regional train station. Quiet and safe. Very nice room with help full staff. Restaurant and pub located on property were great and reasonable for Europe standards. The carpet in the room needed to be replaced but the complimentary slippers helped with that. The rest of room, bed, couch, bath, shower were great.

Nice hotel. They should train the night porter though

Nice hotel. They should train the night porter though