Our room #209 was dirty. The toilet was tilted and basically falling through the floor…but worked. Water in tub came out very hard and fast, but shower head let out practically zero water, even after trying to adjust it. Kitchen area was fine and beds were comfortable. Had blinds on window with NO BLACKOUT curtain to stop the huge parking lot light from shining directly into the room. Windows were filthy. A/C worked great and filters were very clean! There were all Kinda of bugs in our room including roaches. I killed more than 5 but stopped counting. No bedbugs that I could tell thank goodness. Spiders and just crawling bugs on walls, floors, and bathroom fixtures. Rubber strip between kitchen and sleeping area was not attached and kept coming off. It was disgustingly dirty under it. Also lots of crap under TV stand/dresser. Corners of room has dirt and dead bugs in every corner. Hallways and elevators stunk and there was mud from other guests boots all over the hallways.

Our room #209 was dirty. The toilet was tilted and basically falling through the floor…but worked. Water in tub came out very hard and fast, but shower head let out practically zero water, even after trying to adjust it. Kitchen area was fine and beds were comfortable. Had blinds on window with NO BLACKOUT curtain to stop the huge parking lot light from shining directly into the room. Windows were filthy. A/C worked great and filters were very clean! There were all Kinda of bugs in our room including roaches. I killed more than 5 but stopped counting. No bedbugs that I could tell thank goodness. Spiders and just crawling bugs on walls, floors, and bathroom fixtures. Rubber strip between kitchen and sleeping area was not attached and kept coming off. It was disgustingly dirty under it. Also lots of crap under TV stand/dresser. Corners of room has dirt and dead bugs in every corner. Hallways and elevators stunk and there was mud from other guests boots all over the hallways.

Nice, roomy and clean. We were on the bottom floor, which was nice, however, folks above us were stomping into the night as well as group of folks outside (on bottom floor), making noise late into night.

Nice, roomy and clean. We were on the bottom floor, which was nice, however, folks above us were stomping into the night as well as group of folks outside (on bottom floor), making noise late into night.

My daughter and I actually stayed there until today. If I can find us a place. We're in-between homes. Three nights ago my laundry was stolen from the dryer. Having mentioned this to staff several times I was told it was being dealt with at corporate because they have to review the camera's there. Over three hundred dollars, all basically brand new clothes and some are not replicable bring they're shirts from Sturgis. You'd think they'd at least reimburse my stay three or four nights. I'll mention it today. I'm actually starting to feel like it was someone who works nights there. How disappointing.

My daughter and I actually stayed there until today. If I can find us a place. We're in-between homes. Three nights ago my laundry was stolen from the dryer. Having mentioned this to staff several times I was told it was being dealt with at corporate because they have to review the camera's there. Over three hundred dollars, all basically brand new clothes and some are not replicable bring they're shirts from Sturgis. You'd think they'd at least reimburse my stay three or four nights. I'll mention it today. I'm actually starting to feel like it was someone who works nights there. How disappointing.

The service was good and safe

The checking time was at 3:00 they asked me to come back 45 minutes later and the room was still not ready had to wait another 45 minutes and the beds had dirty sheets on them and there was food on the floor and the room was not clean at all or the lobby ended up leaving and not spending the night