Charged us for breakfast without telling us it wasn’t included.

This Hyatt was clean and comfortable with an above average breakfast menu, it was a good location close to Park city as well as Olympic Park

This Hyatt was clean and comfortable with an above average breakfast menu, it was a good location close to Park city as well as Olympic Park

It was great. The woman who checked us in was amazing!

It was great. The woman who checked us in was amazing!

The hotel has a new modern feel to it. However, the staff was not welcoming and ever where we turned things seemed to be “out”. No propane for the firepits, no hot water for tea in the evening, complimentary appetizers and breakfasts were not monitored to know when to restock. Additionally we had a dog barking all day and into the evening down the hall from us. When we called we were told “ quiet hours hadn’t begun yet.” Rooms keys were hit or miss for opening exterior doors and access to the pool. They worked on some entries and not on others.

Very nice facility. Worth every penny.

Great

This was our first time staying here and we loved it. It was clean, beautiful and the rooms are very spacious. The only downside to this place is the pool area is small and the parking is horrible. But the building itself and the staff are absolutely amazing! I will definitely recommend this place to others.

The property itself was clean and well-maintained. The check-in process was slow, with only one person at the front desk. The walls are very thin, and our neighbors were noisy. The breakfast was scheduled to go until 10 a.m., we went down at 9:30 and everything was picked over and there was no one replenishing the breakfast items, nor were there any forks. They seemed unprepared and understaffed for a holiday weekend.

The property itself was clean and well-maintained. The check-in process was slow, with only one person at the front desk. The walls are very thin, and our neighbors were noisy. The breakfast was scheduled to go until 10 a.m., we went down at 9:30 and everything was picked over and there was no one replenishing the breakfast items, nor were there any forks. They seemed unprepared and understaffed for a holiday weekend.

All

All

Wish it had a large outdoor space to sit other than the pool or port corchere

The breakfast and evening snack were both very limited and not very good. The on-site restaurant was closed which would have been nice to know beforehand. The staff was nice but didn’t know what they were talking about- the first night I was told there were no cocktails available with takeout, but my last night the manager told me that was incorrect and I could have been getting cocktails the whole time. I did enjoy the takeout pizza. The property was clean. I didn’t get in the pool but it looked nice.

The breakfast and evening snack were both very limited and not very good. The on-site restaurant was closed which would have been nice to know beforehand. The staff was nice but didn’t know what they were talking about- the first night I was told there were no cocktails available with takeout, but my last night the manager told me that was incorrect and I could have been getting cocktails the whole time. I did enjoy the takeout pizza. The property was clean. I didn’t get in the pool but it looked nice.

Wish it had a large outdoor space to sit other than the pool or port corchere

Beautiful property, staff was really helpful, and I loved the s’mores.

Beautiful property, staff was really helpful, and I loved the s’mores.

Clean and comfortable. Upstairs guests were a little noisy in the morning but that’s not the hotels fault. We couldn’t get the WiFi to work even with calling the front desk and then tech support, but it wasn’t a huge deal for us.

Clean and comfortable. Upstairs guests were a little noisy in the morning but that’s not the hotels fault. We couldn’t get the WiFi to work even with calling the front desk and then tech support, but it wasn’t a huge deal for us.

Huge rooms and the appetizers put out at dinner time were a nice touch

Huge rooms and the appetizers put out at dinner time were a nice touch

This hotel is upscale, well kept, clean, and has a great breakfast buffet and helpful staff. Would definitely stay here again. The room was very clean, quiet, and beautifully decorated. Wifi and parking were free, as well as the superb breakfast. My only complaint was the pool looks huge in the pictures and it's very tiny, so much so that we opted not to swim. Otherwise, great experience!

This hotel is upscale, well kept, clean, and has a great breakfast buffet and helpful staff. Would definitely stay here again. The room was very clean, quiet, and beautifully decorated. Wifi and parking were free, as well as the superb breakfast. My only complaint was the pool looks huge in the pictures and it's very tiny, so much so that we opted not to swim. Otherwise, great experience!

Didn’t love the bathroom doors and how much light they let through and pretty see through.

Didn’t love the bathroom doors and how much light they let through and pretty see through.

the room and hotel looked so nice, and we were so pleased until it came to night time. there was something in the walls, and there was a constant rustling/settling noise. our door was also built very poorly, and the entire bottom was open, meaning we could hear every conversation in the whole hallway, as well as the elevator. not to mention we found someone’s pubic hair in the bathroom. we went home early, and stopped at breakfast before we left and were severely disappointed. overall, we expected with our payment something much better, and have been to hyatts before, but this was truly unfit. i hate to be a karen on here too, but i wanted others to be warned.

the room and hotel looked so nice, and we were so pleased until it came to night time. there was something in the walls, and there was a constant rustling/settling noise. our door was also built very poorly, and the entire bottom was open, meaning we could hear every conversation in the whole hallway, as well as the elevator. not to mention we found someone’s pubic hair in the bathroom. we went home early, and stopped at breakfast before we left and were severely disappointed. overall, we expected with our payment something much better, and have been to hyatts before, but this was truly unfit. i hate to be a karen on here too, but i wanted others to be warned.

We only stayed one night. Kids enjoyed the pool. Wish we could have been there for s’mores but had other plans at that time.

We only stayed one night. Kids enjoyed the pool. Wish we could have been there for s’mores but had other plans at that time.

Our favorite place to stay at park city! So close to all our favorites (biking, shopping, food, running paths). The pool and hot tub are amazing and the breakfasts in the morning are yummy and there’s something for everyone!