Great Property

I liked everything and was a great experience

I liked everything and was a great experience

Good

Good

Nice room. Area is very pleasant. Close to shops and restaurants

Nice room. Area is very pleasant. Close to shops and restaurants

We have been going to this hotel several times and it's always wonderful. The beeakfast this time was not as good as we remembered, but still very good. We love the kind personnel. We took a guest on this trip and he said thar he would like to come back with his wife. Highly recommended!

My husband and I always come to this hotel because of their great service, the personnel is amazing; we also love the breakfast buffet, the rooms comfort, and the rooftop pool.

My husband and I always come to this hotel because of their great service, the personnel is amazing; we also love the breakfast buffet, the rooms comfort, and the rooftop pool.

Staff excellent the guys in the Restaurant at the roof top amazing. The view lovely 360 al city. The front desk personnel very efficient and fast specially Tatiana.

Excellent.

It was a great staff. The hotel is beginning to show its age. Needs some paint, fixing of cracks etc

It was a great staff. The hotel is beginning to show its age. Needs some paint, fixing of cracks etc

The property was in a good location close to Boca beach, multiple dining, and transportation.

The property was in a good location close to Boca beach, multiple dining, and transportation.

I have to commend the friendliness of all the staff, the elevator rugs were dirty. Breakfast was kind of redundant but on other days some variety. I stayed from July 15 through the 25th because the other hotel that I had to stay from July 20-25th wanted to charge the VAT tax which I'm exempted. I was given a room that had cockroaches, woke up with quite of few of them around my bed. I informed this immediately to management and I was moved to another room on the floor above. Despite this horrible incident, all they can say is quote" We are very sorry about this incident" I would expect them to offer me some kind of courtesy for example a free dinner at their rooftop restaurant or a one-night discount. Is obvious that this hotel has a lot to understand about tourism.

I have to commend the friendliness of all the staff, the elevator rugs were dirty. Breakfast was kind of redundant but on other days some variety. I stayed from July 15 through the 25th because the other hotel that I had to stay from July 20-25th wanted to charge the VAT tax which I'm exempted. I was given a room that had cockroaches, woke up with quite of few of them around my bed. I informed this immediately to management and I was moved to another room on the floor above. Despite this horrible incident, all they can say is quote" We are very sorry about this incident" I would expect them to offer me some kind of courtesy for example a free dinner at their rooftop restaurant or a one-night discount. Is obvious that this hotel has a lot to understand about tourism.

Best Staff fast in al request Best customer service

Best Staff fast in al request Best customer service

Good service

Good service

Great place

Great place

Mold in room

Mold in room

Excellent

Excellent

Great staff and service

Great staff and service

Feeling safe in a place means feeling free from anticipated or perceived harm, whether physical or emotional, and having a sense of control over the environment. It can also mean feeling secure and free from fear or anxiety, which can help people thrive and function well in their environment. Feeling safe can have a significant impact on stress responses, overall

Feeling safe in a place means feeling free from anticipated or perceived harm, whether physical or emotional, and having a sense of control over the environment. It can also mean feeling secure and free from fear or anxiety, which can help people thrive and function well in their environment. Feeling safe can have a significant impact on stress responses, overall