Only the second review for The Story Resort & Spa, as this place is very new. The location is a bit far from anything by walking, but fairly convenient if you rent a motorbike (aim for 350php a day) a quick 5 minutes to Alona area and the best part of the location is if you head the other direction on the main road you’ll find a gem of a restaurant called Ubecco, which had the best food we encountered on the island. Honestly, the breakfast at The Story was not too good. We always woke up too late to make use of it anyways and since the food was so great down the road, it wasn’t a big deal. The grounds of the hotel are really pretty, with nice landscaping and trees, and several long pools. If you want quiet then maybe don’t get a room that offers direct access to the pool, since the resort caters to mainland Chinese groups, it can get pretty noisy and there’s also no privacy unless you keep your blinds closed. The upstairs rooms seem nice and have balconies overlooking the pools. The room comfort was so so, they were still ironing out some details, which I’m sure they’ll continue to improve. The staff, every one we encountered, were warm and helpful. Each person you pass greets you, and not in a fake way. But the one single factor that made our stay fantastic, and the reason for my good rating of The Story, is the absolutely fantastic attention and service we got from the onsite manager.

Only the second review for The Story Resort & Spa, as this place is very new. The location is a bit far from anything by walking, but fairly convenient if you rent a motorbike (aim for 350php a day) a quick 5 minutes to Alona area and the best part of the location is if you head the other direction on the main road you’ll find a gem of a restaurant called Ubecco, which had the best food we encountered on the island. Honestly, the breakfast at The Story was not too good. We always woke up too late to make use of it anyways and since the food was so great down the road, it wasn’t a big deal. The grounds of the hotel are really pretty, with nice landscaping and trees, and several long pools. If you want quiet then maybe don’t get a room that offers direct access to the pool, since the resort caters to mainland Chinese groups, it can get pretty noisy and there’s also no privacy unless you keep your blinds closed. The upstairs rooms seem nice and have balconies overlooking the pools. The room comfort was so so, they were still ironing out some details, which I’m sure they’ll continue to improve. The staff, every one we encountered, were warm and helpful. Each person you pass greets you, and not in a fake way. But the one single factor that made our stay fantastic, and the reason for my good rating of The Story, is the absolutely fantastic attention and service we got from the onsite manager.

LOWEST LEVEL OF SERVICE I HAVE EVER EXPERIENCED This is because.. 1. Ridiculous money exchange rate - Resort: 1 USD = 40 pesos - Normal (at Alona Beach): 1 USD = 51 pesos 2. No opener - I asked the front for a beer bottle opener but they just said "you should bring your bottle and open it at the restaurant". This was very strange because the resort and hotel usually provide wine/beer openers in every room. 3. Trespassing before I checked out - Although I did not check out, they already cleaned up the room while I am having the breakfast. Thus, I DO NOT stay here again.

LOWEST LEVEL OF SERVICE I HAVE EVER EXPERIENCED This is because.. 1. Ridiculous money exchange rate - Resort: 1 USD = 40 pesos - Normal (at Alona Beach): 1 USD = 51 pesos 2. No opener - I asked the front for a beer bottle opener but they just said "you should bring your bottle and open it at the restaurant". This was very strange because the resort and hotel usually provide wine/beer openers in every room. 3. Trespassing before I checked out - Although I did not check out, they already cleaned up the room while I am having the breakfast. Thus, I DO NOT stay here again.