I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.

A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.

i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.

The hotel is getting close to renovation. After four visits the deterioration in quality and service is very clear. The bed duvets are super warm so you need to sleep with open windows in the middle of the winter. The spa is sparsely staffed so lights and temperatures are not checked, nor the kids hours. The upscale restaurant food has been splendid past visits but this year we sent food back to the kitchen and left a lot at the plates. The Junior chef is not up to the task, with exception of the desserts that were ok.

Fab hotel. Staff were really lovely and very helpful thoroughly recommend

The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.

Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.