Black mold in the shower, walls and curtains. This hotels time has come and gone. Outdated and just horrible place to stay. Word to the wise dont book staying here.

Black mold in the shower, walls and curtains. This hotels time has come and gone. Outdated and just horrible place to stay. Word to the wise dont book staying here.

Nice Spot bit hard to get into Town

Nice Spot bit hard to get into Town

We enjoyed our stay in the 2 bedroom with ‘sea view’ only issue we had with the hotel is the stairs with having a pram it wasn’t convenient. I’m the lift we had to go up 4 floors, walk around the pool, go down stairs then up 3 floors in the lift. Other that that it was a very nice place most the staff was friendly :)

We enjoyed our stay in the 2 bedroom with ‘sea view’ only issue we had with the hotel is the stairs with having a pram it wasn’t convenient. I’m the lift we had to go up 4 floors, walk around the pool, go down stairs then up 3 floors in the lift. Other that that it was a very nice place most the staff was friendly :)

flott stort rom, meget fornøyd med rommet. Dette kunne ikke vært bedre. Det vi ikke likte her var restauranten, denne lå på taket og vi hadde store forventninger da vi kom opp, men restaurant var kun en simpel uteplass med en veldig enkel meny. Tydelig forfalt vedlikehold, da isolasjon fra taket hang delvis ned som hadde løsnet. Vi spiste kun en gang på denne plassen. Hotellet hadde lite gjester, ingen bar eller fellesområder, vi var stort sett alene i basseng. Hotell ligger for langt unna den rene stranden med ca 2 km. For å komme dit må du ta taxi, for det finnes ikke noe fortau, du må gå i veibanen med livet som innsats. Oppsumering: Flotte store rom, men ingen fasaliteter og ligger i utkanten av hva den burde gjøre Great big room, very pleased with the room. This could not be better. What we did not like here was the restaurant, this one was on the roof and we had great expectations when we got up, but the restaurant was just a simple patio with a very simple menu. Clearly overdue maintenance, as the insulation from the ceiling partially hung as it had loosened. We only ate once in this place. The hotel had little guests, no bar or public areas, we were mostly alone in the pool. Hotel is too far away from the clean beach with about 2 km. To get there, you have to take a taxi because there is no sidewalks, you have to go on the road with your life as an effort. Summary: Great big rooms, but no fasalities and located on the edge of what it should do

flott stort rom, meget fornøyd med rommet. Dette kunne ikke vært bedre. Det vi ikke likte her var restauranten, denne lå på taket og vi hadde store forventninger da vi kom opp, men restaurant var kun en simpel uteplass med en veldig enkel meny. Tydelig forfalt vedlikehold, da isolasjon fra taket hang delvis ned som hadde løsnet. Vi spiste kun en gang på denne plassen. Hotellet hadde lite gjester, ingen bar eller fellesområder, vi var stort sett alene i basseng. Hotell ligger for langt unna den rene stranden med ca 2 km. For å komme dit må du ta taxi, for det finnes ikke noe fortau, du må gå i veibanen med livet som innsats. Oppsumering: Flotte store rom, men ingen fasaliteter og ligger i utkanten av hva den burde gjøre Great big room, very pleased with the room. This could not be better. What we did not like here was the restaurant, this one was on the roof and we had great expectations when we got up, but the restaurant was just a simple patio with a very simple menu. Clearly overdue maintenance, as the insulation from the ceiling partially hung as it had loosened. We only ate once in this place. The hotel had little guests, no bar or public areas, we were mostly alone in the pool. Hotel is too far away from the clean beach with about 2 km. To get there, you have to take a taxi because there is no sidewalks, you have to go on the road with your life as an effort. Summary: Great big rooms, but no fasalities and located on the edge of what it should do

We booked a 3 bedroom apartment at BayCliff and was terribly disappointed with the condition of the building and apartment. We had a 1 year old baby with us. Had to walk up and down ramps and stairs with our luggage and change 2 elevators to get to the apartment. We were shocked to see that our apartment was right next to a slump where squatters were residing. This made us feel unsafe. Building had a musky smell and the pool had dead insects. Air con in rooms were noisy and the living room sofa was torn. Furniture looked old and toilets were not clean. Floor was sticky. Next morning, there was no water supply at all. We could not get ready to go out and wasted the morning trying to get this sorted out. We were told that they were buying the water and not sure what time it would reinstate. Then the cleaner came to "clean" the room. She went into the bedrooms to remove the bedsheet, simply turn it the other way wrong and used the other side.This was the last straw and we confronted the frontdesk to get them to change our room. They then moved us to another apartment in the next building which looked much newer and cleaner. Thankfully, the new apartment was great and we enjoyed ourselves. This saved our entire holiday. Otherwise, our holiday would have been ruined. I will not recommend BayCliff residence. If I had known that it differed so much from the pictures, I would have booked The Privilege (buillding next door belonging to same company) instead.

We booked a 3 bedroom apartment at BayCliff and was terribly disappointed with the condition of the building and apartment. We had a 1 year old baby with us. Had to walk up and down ramps and stairs with our luggage and change 2 elevators to get to the apartment. We were shocked to see that our apartment was right next to a slump where squatters were residing. This made us feel unsafe. Building had a musky smell and the pool had dead insects. Air con in rooms were noisy and the living room sofa was torn. Furniture looked old and toilets were not clean. Floor was sticky. Next morning, there was no water supply at all. We could not get ready to go out and wasted the morning trying to get this sorted out. We were told that they were buying the water and not sure what time it would reinstate. Then the cleaner came to "clean" the room. She went into the bedrooms to remove the bedsheet, simply turn it the other way wrong and used the other side.This was the last straw and we confronted the frontdesk to get them to change our room. They then moved us to another apartment in the next building which looked much newer and cleaner. Thankfully, the new apartment was great and we enjoyed ourselves. This saved our entire holiday. Otherwise, our holiday would have been ruined. I will not recommend BayCliff residence. If I had known that it differed so much from the pictures, I would have booked The Privilege (buillding next door belonging to same company) instead.

Found the staff to be very pleasant, and very helpfull. Hotel peacefull and comfortable, but all the decor and fittings were "tired", and in need of sprucing up. Position wise it was fine, set back from the road so quiet, but only a short walk from road and taxis. No decent beach for about 1/2 mile walk.

Found the staff to be very pleasant, and very helpfull. Hotel peacefull and comfortable, but all the decor and fittings were "tired", and in need of sprucing up. Position wise it was fine, set back from the road so quiet, but only a short walk from road and taxis. No decent beach for about 1/2 mile walk.

Bad service, bad WiFi .

Bad service, bad WiFi .

Great hotel and staff. Clean rooms and friendly staff

Great hotel and staff. Clean rooms and friendly staff

The room was very spacious. A separate TV room and bedroom. The kitchen was really nice too. The bathroom was spacious with a bath tub and separate rain shower. The overall design was very simple and modern. The wi-fi was fast enough to stream videos online. I really enjoyed my stay and would come back again, no question. The only downside is the location, it's a bit of a walk up a hill. The location on the google map is wrong so the taxi driver had a hard time finding it. The breakfast was so so for 250THB.

The room was very spacious. A separate TV room and bedroom. The kitchen was really nice too. The bathroom was spacious with a bath tub and separate rain shower. The overall design was very simple and modern. The wi-fi was fast enough to stream videos online. I really enjoyed my stay and would come back again, no question. The only downside is the location, it's a bit of a walk up a hill. The location on the google map is wrong so the taxi driver had a hard time finding it. The breakfast was so so for 250THB.

Overall the stay great, beds are really comfort. Nearby have bikes for rental. Free Wifi. Need to clean our own cutlery if not there will an extra charges. :)

Overall the stay great, beds are really comfort. Nearby have bikes for rental. Free Wifi. Need to clean our own cutlery if not there will an extra charges. :)

The rooms are on the old side. Beware of possibly having creepy neighbors. Ceiling leaked a slow cold drip above the bathtub. The maid ignored the do not disturb sign and came right into the bathroom as I was taking a bath. The place is too far from Patong. I'd try a better place if I were you.

The rooms are on the old side. Beware of possibly having creepy neighbors. Ceiling leaked a slow cold drip above the bathtub. The maid ignored the do not disturb sign and came right into the bathroom as I was taking a bath. The place is too far from Patong. I'd try a better place if I were you.

Spacious room. Clean. Very relaxing. Come in walkin wardrobe too.

Spacious room. Clean. Very relaxing. Come in walkin wardrobe too.

Great great apartment. Big and very clean. Staff was though late with the checkin which is bad when u just travelled a 1000 km with children. Not the best front desk service. Hotel - a lot of walking as it is on a hill.

Great great apartment. Big and very clean. Staff was though late with the checkin which is bad when u just travelled a 1000 km with children. Not the best front desk service. Hotel - a lot of walking as it is on a hill.

I have stayed here 5 times in 2 years and consider this place my home away from home (San Diego). The entire staff very accommodating and a special "Thank you" to Patty at reservations for her quick assistance to an error I made booking through Expedia.

I have stayed here 5 times in 2 years and consider this place my home away from home (San Diego). The entire staff very accommodating and a special "Thank you" to Patty at reservations for her quick assistance to an error I made booking through Expedia.

one stay over for business. In and out. perfectly comfortable. Good to be away from patong. Close to waves of kalim:)

one stay over for business. In and out. perfectly comfortable. Good to be away from patong. Close to waves of kalim:)

Nice apartment, spacious, great bathroom, good kitchen. Good infinity, lap pool. Quiet spot out of Patong centre but close to bay front. Easy taxi into Patong but nice restaurants across road. Only negative was room cleaning was a bit lax, particularly bathroom surfaces and accessories need a good scrub. Overall great value and recommended

Nice apartment, spacious, great bathroom, good kitchen. Good infinity, lap pool. Quiet spot out of Patong centre but close to bay front. Easy taxi into Patong but nice restaurants across road. Only negative was room cleaning was a bit lax, particularly bathroom surfaces and accessories need a good scrub. Overall great value and recommended