Best deal in Hanoi! Always a pleasure to stay there!!

Best deal in Hanoi! Always a pleasure to stay there!!

Good

Good

Good

Good

The room we stayed in was quite dated. There was only one pillow allocated per person in the room where they should at least have two pillows per person. The room was fairly clean, but we didn’t feel comfortable because of how dated the room was. The staff at reception when we checked in was very good, friendly and willing to help. The restaurant staff was a bit unfriendly, but not a big deal. Food was average. Location was down a side street so it was quiet. Overall, this hotel is ok for someone who is passing through for one night or two on a low to mid range budget, but for the price you are likely to find better choices in the area with more comfortable rooms.

The room we stayed in was quite dated. There was only one pillow allocated per person in the room where they should at least have two pillows per person. The room was fairly clean, but we didn’t feel comfortable because of how dated the room was. The staff at reception when we checked in was very good, friendly and willing to help. The restaurant staff was a bit unfriendly, but not a big deal. Food was average. Location was down a side street so it was quiet. Overall, this hotel is ok for someone who is passing through for one night or two on a low to mid range budget, but for the price you are likely to find better choices in the area with more comfortable rooms.

Good location in the old quarter, difficult to find (taxi driver drove in circles). Hotel did not confirm our airport pickup in time. We used the service for the airport return and it was great. Dining room for breakfast had a good selection but arrive early as food is not replenished fast enough to keep up with the demand. Our reservation was for 5 nights, we left for one night for Ha Long bay (but kept the room as it was TET and we were concerned of a sell out). On check-in the room was extremely small, we kept it for the night but upgraded for $10 a night for the remainder of our stay. Well worth it. The 2nd room was huge. The front desk was very helpful with printing out airline tickets and boarding passes.

Good location in the old quarter, difficult to find (taxi driver drove in circles). Hotel did not confirm our airport pickup in time. We used the service for the airport return and it was great. Dining room for breakfast had a good selection but arrive early as food is not replenished fast enough to keep up with the demand. Our reservation was for 5 nights, we left for one night for Ha Long bay (but kept the room as it was TET and we were concerned of a sell out). On check-in the room was extremely small, we kept it for the night but upgraded for $10 a night for the remainder of our stay. Well worth it. The 2nd room was huge. The front desk was very helpful with printing out airline tickets and boarding passes.

Good

Good

I had good experience with this hotel. The staffs are really friendly. Front manager are helpful and cleaning staff are also nice. The location also great. Because touristic places and good restaurants are in walking distance. Thank you very much :)

I had good experience with this hotel. The staffs are really friendly. Front manager are helpful and cleaning staff are also nice. The location also great. Because touristic places and good restaurants are in walking distance. Thank you very much :)

Very nice service and personnel ! Hotel is nicely situated in the old part of the city with great access for all the action, markets, restaurants, etc. though in the center of the city, the hotel is very quiet and cozy.

Very nice service and personnel ! Hotel is nicely situated in the old part of the city with great access for all the action, markets, restaurants, etc. though in the center of the city, the hotel is very quiet and cozy.

Location was great! But we didn’t even get the hotel that we booked. They gave us Splendid Pearl light. This building did not have a lift.. Shower head was all covered in lime scale and the toilet badly needs plumbing work and renovations. The power outlets were either located at awkward locations without table top and the only one at the bedside had a gaping hole. This cannot be too safe. Doorway was doubled up as a storage space for towels so access to our room was narrow. 🚨🚨🚨 fire hazard... However despite the dismal conditions, I must say the room was clean.

Location was great! But we didn’t even get the hotel that we booked. They gave us Splendid Pearl light. This building did not have a lift.. Shower head was all covered in lime scale and the toilet badly needs plumbing work and renovations. The power outlets were either located at awkward locations without table top and the only one at the bedside had a gaping hole. This cannot be too safe. Doorway was doubled up as a storage space for towels so access to our room was narrow. 🚨🚨🚨 fire hazard... However despite the dismal conditions, I must say the room was clean.

The hotel was near the cathedral, which was nice and central. The staff was plesabt and the breakfast was pretty good. This hotel was a great value.

The hotel was near the cathedral, which was nice and central. The staff was plesabt and the breakfast was pretty good. This hotel was a great value.

The service was great, helpful and friendly. The room is fine - dark and cozy. The TV did not work , but didn't fix. There is not divide between shower and toilet -- after having shower, the floor is wet all over the bathroom. The location is great. Good value for the money.

The service was great, helpful and friendly. The room is fine - dark and cozy. The TV did not work , but didn't fix. There is not divide between shower and toilet -- after having shower, the floor is wet all over the bathroom. The location is great. Good value for the money.

Aircon was leaking and noisy or just not working. Room was a buit dusty and stuffy

Aircon was leaking and noisy or just not working. Room was a buit dusty and stuffy

Shops walking distance

Great service

Great service

Very nice service and nice accommodation. However, there is a church closed to the hotel and rings the bells at 5 am

Very nice service and nice accommodation. However, there is a church closed to the hotel and rings the bells at 5 am

Splendid is a fabulous hotel in a fabulous location. For the first night I had picked the cheapest room and I hated it -- small, cramped, smelly. Bathroom with a shower that shared floor space with sink and toilet. So then I switched to a family room for 15 a night more and I loved it. Spacious, balcony, great bathroom, comfortable bed. The daily breakfast was great. The entire staff, all 14, were the loveliest, sweetest, most helpful young people. They made my stay doubly good.

Splendid is a fabulous hotel in a fabulous location. For the first night I had picked the cheapest room and I hated it -- small, cramped, smelly. Bathroom with a shower that shared floor space with sink and toilet. So then I switched to a family room for 15 a night more and I loved it. Spacious, balcony, great bathroom, comfortable bed. The daily breakfast was great. The entire staff, all 14, were the loveliest, sweetest, most helpful young people. They made my stay doubly good.

great location, not v clean but acceptable for its price. no bugs spotted. alls good