Have booked the hotel on the weekend and paid in full in advance, received a confirmation from Expedia stating that the booking is confirmed with the hotel with a confirmation code. On reaching the hotel around 7.30 pm after a long 9 hours drive with a small child, was informed that they are fully sold out and Expedia is at fault for taking the booking. Best is that when you call Expedia, the calls goes into finding an agent for 10 minutes, then an another 30 minutes on hold while they are trying to contact hotel; and then apologizing that nothing can be done and the call getting transferred to relocation team for providing alternate hotel. Till this, I respect the efforts taken by Expedia but things take a worse when the relocation team just keeps you on hold, trying to recheck the issue and hangs up that someone from relocations will call soon. No calls after that and we were left stranded in cold Kodaikanal, left to finding a hotel on our own!!! These Hamuse guys are selling directly for higher rates and cheats! Expedia’s support in need is abominable. Will never book through Expedia. Payment is yet to be refunded.

Have booked the hotel on the weekend and paid in full in advance, received a confirmation from Expedia stating that the booking is confirmed with the hotel with a confirmation code. On reaching the hotel around 7.30 pm after a long 9 hours drive with a small child, was informed that they are fully sold out and Expedia is at fault for taking the booking. Best is that when you call Expedia, the calls goes into finding an agent for 10 minutes, then an another 30 minutes on hold while they are trying to contact hotel; and then apologizing that nothing can be done and the call getting transferred to relocation team for providing alternate hotel. Till this, I respect the efforts taken by Expedia but things take a worse when the relocation team just keeps you on hold, trying to recheck the issue and hangs up that someone from relocations will call soon. No calls after that and we were left stranded in cold Kodaikanal, left to finding a hotel on our own!!! These Hamuse guys are selling directly for higher rates and cheats! Expedia’s support in need is abominable. Will never book through Expedia. Payment is yet to be refunded.

Excellent hotel. Would stay again.

Excellent hotel. Would stay again.

Beautifull room with amazing view of the mountains. The staff was helpfull and a good breakfast

Beautifull room with amazing view of the mountains. The staff was helpfull and a good breakfast

Comfortable place to return to after a busy day exploring the area. Close to the lake and great eating places. Food was also,great at the hotel. Still a few teething issues as the hotel is new and front desk doesn't respond to requests but that will improve with time. All in all a very enjoyable stay

Comfortable place to return to after a busy day exploring the area. Close to the lake and great eating places. Food was also,great at the hotel. Still a few teething issues as the hotel is new and front desk doesn't respond to requests but that will improve with time. All in all a very enjoyable stay

We comfortable stay. Close to several attractions, valet parking is available, good restaurant.

We comfortable stay. Close to several attractions, valet parking is available, good restaurant.