Just a quick stopover before our return home early the next day. Classy hotel, fast service, friendly, efficient and professional. An obvious choice for business travels

Good location for a weekend sightseeing trip

Property is well kept and the best stay closest to the airport. Staff is incredibly helpful. I booked an Andes view room but the hotel assigned me a City view upgrade which I declined. Cable TV and internet were going and coming my whole visit, reported it numerous times and was told they had problems with TIGO the cable provider. I had a medical problem and was told that a nurse would be up in an hour but my wife called two hours later and a security guard was sent up because the nurse had gone home. This was must 4th stay at this property and always have some sort of problem but the staff, amenities and restaurants make this hotel an enjoyable stay.

Laundry cost makes no sense. BEWARE!!!!

Laundry cost makes no sense. BEWARE!!!!

Safe

Safe

The over charged me for upgraded room they quoted me. I asked for 2 extra pillows when I checked in. Never came. The phone would not work to call desk or room services. They corrected after I went to desk the next aftern and air conditioner was broke.

The over charged me for upgraded room they quoted me. I asked for 2 extra pillows when I checked in. Never came. The phone would not work to call desk or room services. They corrected after I went to desk the next aftern and air conditioner was broke.

First class property. 1st class treatment from staff. Definitely going back.

First class property. 1st class treatment from staff. Definitely going back.

They don’t know how to cook eggs

They don’t know how to cook eggs

Pristine and elegant

Pristine and elegant

To me this is the nicest hotel in probably all of Colombia Colombia. The rooms are magnificent. Spacious and with those added touch of elegance and refinement. The bathrooms are huge, large TVs, excellent Wifi, nesspreso machines.. the list goes on. The amazing but pricey breakfast buffet is the best. The Japanese restaurant on top level of hotel was really good as well. Staying here is a no brainer and for the most part the folks are really helpful. One thing I was a bit annoyed at, was that the moment I checked out it was as if I did not exist. I was dined access to the bathrooms other than the public one on the base level (being cleaned) even though there were others in the vicinity. Overall, a wonderful stay..

To me this is the nicest hotel in probably all of Colombia Colombia. The rooms are magnificent. Spacious and with those added touch of elegance and refinement. The bathrooms are huge, large TVs, excellent Wifi, nesspreso machines.. the list goes on. The amazing but pricey breakfast buffet is the best. The Japanese restaurant on top level of hotel was really good as well. Staying here is a no brainer and for the most part the folks are really helpful. One thing I was a bit annoyed at, was that the moment I checked out it was as if I did not exist. I was dined access to the bathrooms other than the public one on the base level (being cleaned) even though there were others in the vicinity. Overall, a wonderful stay..

Every aspect was 5 star! Professional and friendly service in every area was excellent as well as the accommodations and food!

Every aspect was 5 star! Professional and friendly service in every area was excellent as well as the accommodations and food!

I really love everything about this hotel. The staff was super helpful and nice. The breakfast was delicious. They have big, beautiful and comfortable rooms with a breathtaking view.

I really love everything about this hotel. The staff was super helpful and nice. The breakfast was delicious. They have big, beautiful and comfortable rooms with a breathtaking view.

I love it . the only thing they should be focus is wine list over rate. and no free ride to or come from the airport. for the money they need to add that kind of service.

I love it . the only thing they should be focus is wine list over rate. and no free ride to or come from the airport. for the money they need to add that kind of service.

Excellent blend of natural and man-made. Exquisite decorum. Pleasing and amiable staff.

Staff were amazing. Facility was clean and convenient. Food was good

Staff were amazing. Facility was clean and convenient. Food was good

Excellent place to stay

Excellent place to stay

Large and well-equipped fitness center, beautiful pool, gorgeous architecture and decor.

Large and well-equipped fitness center, beautiful pool, gorgeous architecture and decor.

Beautiful hotel and very nice people. A bit disorganized but overall a nice stay.

Beautiful hotel and very nice people. A bit disorganized but overall a nice stay.