The matrass needs replacing.

Enjoyed our stay at the hotel. There website needs updating urgently because directions to the hotel are wrong and confusing. There also needs to be a direct number to the Stag because at the moment if you phone the number on the website it puts you through to a hotel in Bournemouth where staff cannot help you or give you information about directions or any other help.

Enjoyed our stay at the hotel. There website needs updating urgently because directions to the hotel are wrong and confusing. There also needs to be a direct number to the Stag because at the moment if you phone the number on the website it puts you through to a hotel in Bournemouth where staff cannot help you or give you information about directions or any other help.

room not prepared for two people.1unclean coffe cup .1 water glass .1 towel side light not working .bed not comfortable. nothing like picture sent with reservaion . parking problematic

The room stunk of p××s, inconsiderate host, sail pace WiFi. Avoid at all costs

The room stunk of p××s, inconsiderate host, sail pace WiFi. Avoid at all costs

room not prepared for two people.1unclean coffe cup .1 water glass .1 towel side light not working .bed not comfortable. nothing like picture sent with reservaion . parking problematic

The staff on check in was not overly helpful. The room was tiny, smelt bad and had broken furniture. The 'toiletries' consisted of a bar of soap and a small shower gel - no shampoo! We left in 20 minutes to move to another hotel. When we left the manager said 'fair enough' so I'm assuming this is a regular occurrence!

The staff on check in was not overly helpful. The room was tiny, smelt bad and had broken furniture. The 'toiletries' consisted of a bar of soap and a small shower gel - no shampoo! We left in 20 minutes to move to another hotel. When we left the manager said 'fair enough' so I'm assuming this is a regular occurrence!

This property has access to public transportation, This property is badly managed. Stain all over the carpet. Windows has no screen, therefore can not open the window for fresh air as when I tried opening the window flies comes in. Bad odor. I was very uncomfortable due to the unkept property. Safety was another issue.

This property has access to public transportation, This property is badly managed. Stain all over the carpet. Windows has no screen, therefore can not open the window for fresh air as when I tried opening the window flies comes in. Bad odor. I was very uncomfortable due to the unkept property. Safety was another issue.

Small but functional and clean room. Basic amenities (towels, shower gel, tea and coffee making facilities). Comfortable bed. No noise from pub downstairs. Staff very friendly and helpful. Will stay again.

Small but functional and clean room. Basic amenities (towels, shower gel, tea and coffee making facilities). Comfortable bed. No noise from pub downstairs. Staff very friendly and helpful. Will stay again.

No air con in room and no secure parking

No air con in room and no secure parking

The room, there are more extension leads in it, no light close to the bed, not a full double bed. Small stairs toget to room, no parking close by, thought it served food. Too expensive for what you get.

The room, there are more extension leads in it, no light close to the bed, not a full double bed. Small stairs toget to room, no parking close by, thought it served food. Too expensive for what you get.

To advertise a private bathroom that’s 2 flights of stairs up when you’re over 50 , I do think so .

To advertise a private bathroom that’s 2 flights of stairs up when you’re over 50 , I do think so .

The room itself was in a lovable condition. Hot water and a comfortable bed. However the noise of the bus station outside even with the windows closed was so loud I barely slept. And the other guests were horrifically loud at ungodly hours of the night

Nice place to stay.

Nice place to stay.

The room itself was in a lovable condition. Hot water and a comfortable bed. However the noise of the bus station outside even with the windows closed was so loud I barely slept. And the other guests were horrifically loud at ungodly hours of the night

Getting past the end of the bed was difficult. You needed to turn sideways. The room was clean. Pillows were flat and only one each. Had to ask for additional towels as only one between us. There was not a wardrobe only a hook with 2 hangers. The shower was cold even though there was hot water for the sink.

Getting past the end of the bed was difficult. You needed to turn sideways. The room was clean. Pillows were flat and only one each. Had to ask for additional towels as only one between us. There was not a wardrobe only a hook with 2 hangers. The shower was cold even though there was hot water for the sink.

Very convenient for shops places to eat and drink and transport links.

Very convenient for shops places to eat and drink and transport links.

I tried several times to contact the hotel, but it just rang out. Then, on arrival to check in, the hotel was closed. There was already two more couples waiting to check in, but, no one arrived. One of the couples rang to see where anyone was, only to be told, they were running late, and theyd be 30 minutes. We carried on waiting and the other couple phoned, only to be told, he'd got a puncture, so, he wasnt able to say how long it would be!! When i called, he was obviously fed up by now, as he was rude, unhelpful and couldn't be bothered with all the calls!!! Dreadful way to speak to a customer.

I tried several times to contact the hotel, but it just rang out. Then, on arrival to check in, the hotel was closed. There was already two more couples waiting to check in, but, no one arrived. One of the couples rang to see where anyone was, only to be told, they were running late, and theyd be 30 minutes. We carried on waiting and the other couple phoned, only to be told, he'd got a puncture, so, he wasnt able to say how long it would be!! When i called, he was obviously fed up by now, as he was rude, unhelpful and couldn't be bothered with all the calls!!! Dreadful way to speak to a customer.

Very tired old mattress. Could feel every spring in it. No blind on the bathroom/shower area so anyone in the property across could look in. The room was generally tired and showing signs of lack of maintenance/disrepair. It served a purpose as a bed for the night but only just. No check in until after 4pm

Very tired old mattress. Could feel every spring in it. No blind on the bathroom/shower area so anyone in the property across could look in. The room was generally tired and showing signs of lack of maintenance/disrepair. It served a purpose as a bed for the night but only just. No check in until after 4pm

For the price it was very spot on and good location to shops takeaways.