I love staying here it is very convenient to park your car and walk the whole strip of Gatlinburg without having to move a vehicle.

I love staying here it is very convenient to park your car and walk the whole strip of Gatlinburg without having to move a vehicle.

Great clean rooms in center of town easy going okaces

The hot tub in the picture doesn’t work it doesn’t even have water in it. The indoor pool is cold and has so much chlorine in it your eyes burn just walking in the room with it. They only cleaned our room the first night out of five. We had to take out the garbage and go get towels from the front desk and never received the wash cloths they were supposed to bring because the front desk had none. The jet tub it our bathroom didn’t work they had even glued the nobs so they won’t turn. I will never stay here again. We did see bears every night from the balcony though. That was the only exciting part about this hotel.

The hot tub in the picture doesn’t work it doesn’t even have water in it. The indoor pool is cold and has so much chlorine in it your eyes burn just walking in the room with it. They only cleaned our room the first night out of five. We had to take out the garbage and go get towels from the front desk and never received the wash cloths they were supposed to bring because the front desk had none. The jet tub it our bathroom didn’t work they had even glued the nobs so they won’t turn. I will never stay here again. We did see bears every night from the balcony though. That was the only exciting part about this hotel.

Amazing serivice , breakfast was amazing

Amazing serivice , breakfast was amazing

We will definitely be back to this hotel… the only set back was for the suite there was enough places to sleep , size was good but 1 bathroom & no place to put everyone’s clothes for 6 adults was a hassle but other than that it was amazing

We will definitely be back to this hotel… the only set back was for the suite there was enough places to sleep , size was good but 1 bathroom & no place to put everyone’s clothes for 6 adults was a hassle but other than that it was amazing

Room was very clean and comfortable...staff was very friendly.

Room was very clean and comfortable...staff was very friendly.

Nice being right downtown, easy to walk. The bathroom was real tight and no room on countertop. Breakfast was fantastic.

Nice being right downtown, easy to walk. The bathroom was real tight and no room on countertop. Breakfast was fantastic.

I did see a small roach in the bathroom.The three nights we stayed no one ever came and cleaned our room. I was told someone would be at the front desk for me to check out early am. NO one was there and door was locked. You can tell it’s an older place that’s been renovated rooms looked nice enough and was comfortable just hoped they would have cleaned our room

I did see a small roach in the bathroom.The three nights we stayed no one ever came and cleaned our room. I was told someone would be at the front desk for me to check out early am. NO one was there and door was locked. You can tell it’s an older place that’s been renovated rooms looked nice enough and was comfortable just hoped they would have cleaned our room

Could not have ask for Better!!!

Could not have ask for Better!!!

Easy to check in and out....breakfast was good...room was clean....easy to drive from to and from the mountains...Tv was old....I brought my fan for noise because being on the main street I could hear music and cars....

Easy to check in and out....breakfast was good...room was clean....easy to drive from to and from the mountains...Tv was old....I brought my fan for noise because being on the main street I could hear music and cars....

We stayed here for 3 days. It is super convenient with a dog but it is in a really loud area. The area for breakfast is very small for such a large hotel. When we checked in, our key didn’t work. Instead of an apology when I walked back, the front desk just said,”None of them are working. We waited at the door for the maintenance to open it. Maintenance was polite and fast.

Couldn’t stay at a better hotel. Super clean the staff was awesome pet friendly the breakfast was on point. Clean parking lot. 10 out 10 highly recommend

I already paid for my room on hotels.com for my stay and the site told me I’d have to pay a deductible when I got there. No biggie, I can do that. When I got there, I expected the deductible to be drafted off of the same card I used to book. This hotel took hundreds out of my account. I’m 20 years old and paid for me and my MIL to stay in Gatlinburg.. I only had what was in my account and what my FIL gave me to spend up here. They put my account in the negatives holding MY MONEY for a “activation fee” AFTER I’ve already paid for my stay. No where did it tell me that this fee was going to be applied when I got there other than that small deductible when I first get there. She tells me that it will fall off once I check out but the way she spoke to me sounded like I was paying for the rest of my stay.. I paid a good bit to stay here and it was NOT worth it. Wallpaper peeling with what looked like mold behind it.. cobwebs.. beds slid around, the shower head sprayed water out and would soak the bathroom when showering. I do NOT recommend you to stay here.

Couldn’t stay at a better hotel. Super clean the staff was awesome pet friendly the breakfast was on point. Clean parking lot. 10 out 10 highly recommend

I already paid for my room on hotels.com for my stay and the site told me I’d have to pay a deductible when I got there. No biggie, I can do that. When I got there, I expected the deductible to be drafted off of the same card I used to book. This hotel took hundreds out of my account. I’m 20 years old and paid for me and my MIL to stay in Gatlinburg.. I only had what was in my account and what my FIL gave me to spend up here. They put my account in the negatives holding MY MONEY for a “activation fee” AFTER I’ve already paid for my stay. No where did it tell me that this fee was going to be applied when I got there other than that small deductible when I first get there. She tells me that it will fall off once I check out but the way she spoke to me sounded like I was paying for the rest of my stay.. I paid a good bit to stay here and it was NOT worth it. Wallpaper peeling with what looked like mold behind it.. cobwebs.. beds slid around, the shower head sprayed water out and would soak the bathroom when showering. I do NOT recommend you to stay here.

Good value for money. Would have been excellent with a bigger TV and decent reception. We managed to watch world series game 4 in spite of grainy picture. The breakfast was better than some others we have had. Good assortment of hot and cold food with a small area eith tables and chairs.

Good value for money. Would have been excellent with a bigger TV and decent reception. We managed to watch world series game 4 in spite of grainy picture. The breakfast was better than some others we have had. Good assortment of hot and cold food with a small area eith tables and chairs.

Would stay there again. Very quiet, clean, and in the heart of everything.

Would stay there again. Very quiet, clean, and in the heart of everything.

We stayed in a pet friendly room with our small dog. The room was clean and comfortable it did have some stains on the carpet. It would be nice to have a bigger grass area for the dogs to use.

We stayed in a pet friendly room with our small dog. The room was clean and comfortable it did have some stains on the carpet. It would be nice to have a bigger grass area for the dogs to use.

what a great place to stay!!! was very pleased even saw several bears during our stay if i had only one down fall of the room it would be the shower the shower head was 7 feet in the air no lie so this made having a pleasant shower difficult other than that this hotel is a must stay for anyone wanting to be comfortable and in the middle of the action. the staff is very friendly and helpful also

what a great place to stay!!! was very pleased even saw several bears during our stay if i had only one down fall of the room it would be the shower the shower head was 7 feet in the air no lie so this made having a pleasant shower difficult other than that this hotel is a must stay for anyone wanting to be comfortable and in the middle of the action. the staff is very friendly and helpful also