Very clean, upscale hotel. Staff was very nice and ensured our stay was comfortable.

The stay was perfect and service was even better!!!

The stay was perfect and service was even better!!!

Booked the deluxe king room mostly because my girlfriend wanted the option to soak in a tub. Was very pleasantly surprised with how up to date everything in the room is. Espresso machine was a nice pick me up in the morning. Great view of the city and incredibly spacious bathroom. Only stayed for two nights but housekeeping still restocked the espresso pods/water and cleaned up while we were out on the town. Food in the restaurant is delicious and well presented but didn't get the chance to check out the rooftop bar unfortunately.

Booked the deluxe king room mostly because my girlfriend wanted the option to soak in a tub. Was very pleasantly surprised with how up to date everything in the room is. Espresso machine was a nice pick me up in the morning. Great view of the city and incredibly spacious bathroom. Only stayed for two nights but housekeeping still restocked the espresso pods/water and cleaned up while we were out on the town. Food in the restaurant is delicious and well presented but didn't get the chance to check out the rooftop bar unfortunately.

set helpful staff and super clean

set helpful staff and super clean

Great stay- excellent customer service. Prime location. Good size room for NYC

Small rooms even for NYC, pricey as expected again for NYC

Small rooms even for NYC, pricey as expected again for NYC

My boyfriend likes music so I took him to this hotel. Seems like he had a good time and so did I.

We went recently for my birthday. I loved the location since it’s on time square next to everything. The staff was friendly and helpful. The room was clean and nice! I would stay there again.

My boyfriend likes music so I took him to this hotel. Seems like he had a good time and so did I.

We went recently for my birthday. I loved the location since it’s on time square next to everything. The staff was friendly and helpful. The room was clean and nice! I would stay there again.

Clean, pleasant staff and we were even upgraded without asking.

Clean, pleasant staff and we were even upgraded without asking.

The hotel was beautiful, rooms were very nice and clean, the staff was very friendly, would definitely go back there !

The hotel was beautiful, rooms were very nice and clean, the staff was very friendly, would definitely go back there !

We had everything we needed and more. I loved the decor and the attention to our needs and the service was always excellent. I would also love to tell you that the gentleman who helped me find my Dial 7 driver was an Angel as he could tell I was a little anxious...the consierge? anyway they treated me with such kindness. So glad this is where we can to stay to visit oufr 106 year old Aunt who is native New Yorker. Many thanks!

We stayed elsewhere for the first part of our stay and then to the Hard Rock hotel for the last 2 nights. It felt special with the music memorabilia and the rooftop bar. Room was lovely. Shame not to see separate recycling bins in rooms, though, unless i missed them. Good location - just off Times Square but a little quieter. Views were just ok, since it's such a built up area. Staff were all friendly and polite.

We had everything we needed and more. I loved the decor and the attention to our needs and the service was always excellent. I would also love to tell you that the gentleman who helped me find my Dial 7 driver was an Angel as he could tell I was a little anxious...the consierge? anyway they treated me with such kindness. So glad this is where we can to stay to visit oufr 106 year old Aunt who is native New Yorker. Many thanks!

It’s a lovely hotel but the room was small with a lack of storage. We made do but for somewhere so very expensive, I didn’t expect any negatives. An Elton John outfit in the foyer is undoubtedly cool and many will like the various memorabilia in the hotel.

Very good

Very good

Great!

Great!

Very quiet and clean.

Very quiet and clean.

Hotel is in a great location staff were so friendly, rooms were a really good size great overall experience

Hotel is in a great location staff were so friendly, rooms were a really good size great overall experience

Once again just perfect! Upon arrival we were greeted by Jan the friendly giant! An amazing individual and a blessing of a man! The hotel is stunning, the service is spectacular and the environment, location and staff are the best. Our definite go to in New York!

The staff at the hotel was amazing. They were always helpful and extremely pleasant!