Just stayed for one night, room was freezing had to ask for a heater, right next to a squeaky hall door which opened every 20 minutes, mould all around the bath. The receptionist was lovely but needs updated window sills were crumbling.

The hotel's position overlooking the spa and its gardens is fabulous, and the public rooms present a beautiful Victorian ambience. Despite a restricted evening menu, the dining room served superb food, and the staff provided excellent service. This was a very positive aspect of my stay. When one arrives late during the weekend, car parking problems arise, as I experienced last Saturday when all regular parking spaces were occupied. This forced me to park on a grass verge within the premises. On the negative side, the central heating in the allocated room did not work, so the hotel manager switched rooms for me. Further, as an arthritic 84-year-old with a bed that was as hard as a rock to sleep on, the experience was most uncomfortable. However, I understand the hotel is undergoing a comprehensive upgrade. I am confident that the result will be excellent and the Highland Hotel will return to its former glory.

Just stayed for one night, room was freezing had to ask for a heater, right next to a squeaky hall door which opened every 20 minutes, mould all around the bath. The receptionist was lovely but needs updated window sills were crumbling.

The hotel's position overlooking the spa and its gardens is fabulous, and the public rooms present a beautiful Victorian ambience. Despite a restricted evening menu, the dining room served superb food, and the staff provided excellent service. This was a very positive aspect of my stay. When one arrives late during the weekend, car parking problems arise, as I experienced last Saturday when all regular parking spaces were occupied. This forced me to park on a grass verge within the premises. On the negative side, the central heating in the allocated room did not work, so the hotel manager switched rooms for me. Further, as an arthritic 84-year-old with a bed that was as hard as a rock to sleep on, the experience was most uncomfortable. However, I understand the hotel is undergoing a comprehensive upgrade. I am confident that the result will be excellent and the Highland Hotel will return to its former glory.

All in all the stay was ok. The room was a bit small, but clean.

All in all the stay was ok. The room was a bit small, but clean.

Lovely overnight stay. Used a lot for coach trips. Really large room and great breakfast.

Lovely overnight stay. Used a lot for coach trips. Really large room and great breakfast.

Old hotel in need of tender loving care.hair in the bath. Blood stains on the bed. Grossly Overpriced.

Old hotel in need of tender loving care.hair in the bath. Blood stains on the bed. Grossly Overpriced.

The Hotel appearance was nice but it seemed to have been cut down on staff and and choices. The room we had was very basic and not all that clean

Nice stay, comfortable and clean.

Nice stay, comfortable and clean.

This was the most beautiful Hotel, the decor was exquisite so was the dinning room & bar, everything was outstanding.

Restaurant was booked due to a bus tour. Hard to find place to eat.

This has the potential to be a grand boutique hotel. The price is fair for what it. Is currently a nice hotel close to Aberdeen. The breakfast was very nice. Staff were all nice.

This has the potential to be a grand boutique hotel. The price is fair for what it. Is currently a nice hotel close to Aberdeen. The breakfast was very nice. Staff were all nice.

This is a huge old mansion converted to a hotel. It has a quirky charm and was fine for our needs for a quick stop.

This is a huge old mansion converted to a hotel. It has a quirky charm and was fine for our needs for a quick stop.

Parking was a bit limited, but I was still able to park reasonably close to the entrance

Parking was a bit limited, but I was still able to park reasonably close to the entrance

This was my second stay at this hotel. Staff friendly. Hotel room was nicer this time though smaller and made a difference. The only bad thing was the low pressure in the shower. Overall the hotel is definitely a little tired in places but would stay here again.

This was my second stay at this hotel. Staff friendly. Hotel room was nicer this time though smaller and made a difference. The only bad thing was the low pressure in the shower. Overall the hotel is definitely a little tired in places but would stay here again.

No food available @ 7.30 . Despite being told resteraunt open until 8.00

No food available @ 7.30 . Despite being told resteraunt open until 8.00

Well priced but the hotel could use some love—mattresses were very hard and it felt a little rundown. Loved the small town, wish we could have visited a spa but didn’t have time. The parking onsite was also difficult for arriving after 9 PM.

Well priced but the hotel could use some love—mattresses were very hard and it felt a little rundown. Loved the small town, wish we could have visited a spa but didn’t have time. The parking onsite was also difficult for arriving after 9 PM.

No soap in bathroom

Helpful staff and looks like work being done to renovate the beautiful hotel.

Helpful staff and looks like work being done to renovate the beautiful hotel.

No soap in bathroom

Average overall. I stay here fairly regularly and have noted that the quality of catering is waning. The range of foods on the menu and at breakfast time is extremely limited and the quality is fairly poor. No porage, no fried eggs, no fruit or fruit salad. And why is it that people on 'bus tours are served bowls of red berries when those paying full tariff don't have access to such ? Management need to have a think about improving the value for paying guests.