the room was nice. the cold water faucet didn't work properly. the hotel is getting a little shabby....hallways elevators....but again the room was nice.

Hotel rooms can use some refreshers, carpet in hallways is dirty, paint is needed. Not a great feel here for someone who is a clean freak like me.

Beautiful view, great location, fabulous pub and restaurant. The service was wonderful. Everyone was so friendly. Will definitely recommend to family and friends!!

Beautiful view, great location, fabulous pub and restaurant. The service was wonderful. Everyone was so friendly. Will definitely recommend to family and friends!!

Quite disappointed to be honest. We had been flying all day and arrived at the hotel at 3.05pm. Check in was after 3pm. We were told that our room wasn’t ready and we had to wait in the lobby. We were told that we would receive a text when the room was ready. We weren’t offered any refreshments or any apology. We decided that we didn’t want to wait in the lobby as it was too busy and loud. We decided to go for a walk. After an hour we retuned to the reception and asked if the room was ready. We were then asked if we had received a text which we hadn’t but at this point all we wanted to do was shout and sleep. We then had another wait until the room was ready and the key was handed over. Again no apology. Disappointing start. We were also surprised on the Sunday when we retuned back to the hotel at 7pm after a full day out to find that the bar and restaurant was closed. Very surprising for a 4 star hotel not to be able to feed its guests at 7pm.

We had to call to have the tub drain. We had to call because housekeeping did not leave coffee supplies. We had to call for more towels. An employee ran his full luggage cart into my husbands leg, causing major damage. Nothing could be done at the site, info sent to corp. legal. Food in restaurant was substandard. If one doesn't book thru the hotel, not points applied.

We had to call to have the tub drain. We had to call because housekeeping did not leave coffee supplies. We had to call for more towels. An employee ran his full luggage cart into my husbands leg, causing major damage. Nothing could be done at the site, info sent to corp. legal. Food in restaurant was substandard. If one doesn't book thru the hotel, not points applied.

Quite disappointed to be honest. We had been flying all day and arrived at the hotel at 3.05pm. Check in was after 3pm. We were told that our room wasn’t ready and we had to wait in the lobby. We were told that we would receive a text when the room was ready. We weren’t offered any refreshments or any apology. We decided that we didn’t want to wait in the lobby as it was too busy and loud. We decided to go for a walk. After an hour we retuned to the reception and asked if the room was ready. We were then asked if we had received a text which we hadn’t but at this point all we wanted to do was shout and sleep. We then had another wait until the room was ready and the key was handed over. Again no apology. Disappointing start. We were also surprised on the Sunday when we retuned back to the hotel at 7pm after a full day out to find that the bar and restaurant was closed. Very surprising for a 4 star hotel not to be able to feed its guests at 7pm.

The rooms were comfortable and clean. I loved the funky/interesting decor. Nice lobby. We enjoyed nightly wine happy hour. The attached restaurant was convenient but there are other good restaurants in walking distance. Located within the historic district and half a block from Independence Hall and the Liberty Bell. I would definitely return to this hotell

The rooms were comfortable and clean. I loved the funky/interesting decor. Nice lobby. We enjoyed nightly wine happy hour. The attached restaurant was convenient but there are other good restaurants in walking distance. Located within the historic district and half a block from Independence Hall and the Liberty Bell. I would definitely return to this hotell

Love the rooms and the service is always top notch

Love the rooms and the service is always top notch

Beautiful hotel with a great staff.

Housekeeping failed to clean room two days in a row. Had to call front desk to get service. Will not stay at this hotel again.

Hotel is showing signs of wear, but it was clean and the location was great! Always Love Kimpton hotels

Hotel staff very accommodating. We received several text during our 7-night stay from management asking about our stay. Outstanding food and service in hotel resturant. Give Saletia a promotion, she really took good care of us!!!

The staff was nice and room was clean. It’s not as updated as you would think based on pics but a good stay.

Had a great time, location is the best.

Beautifully central to revolutionary and constitutional museums. Food was good,and restaurants within wLking distance were plentiful.

Perfect location! Very friendly staff. We had 4 in a room and it was pretty small. Bathroom door wouldn’t shut all the way but we had a maintenance person fix it promptly. Restaurant on the ground floor is super expensive and closed on Sundays, but lots of other walkable options. We will definitely stay there again if our journey leads us to Philadelphia again.

Beautiful hotel, extremely friendly staff (especially Shakira and Teresa). The open happy hour in the lobby is a great touch. Lots of style. We liked walking through the old cobbled streets and down to Queen Village - lots of independent, cute shops and restaurants.

Beautiful hotel, extremely friendly staff (especially Shakira and Teresa). The open happy hour in the lobby is a great touch. Lots of style. We liked walking through the old cobbled streets and down to Queen Village - lots of independent, cute shops and restaurants.

Property location was excellent

Tho Hotel is beautiful! Its not far from food and shopping is only 2 blocks away. The Hotel is in Old Philadelphia so theres tons of historical sites and museums within short walks.

Tho Hotel is beautiful! Its not far from food and shopping is only 2 blocks away. The Hotel is in Old Philadelphia so theres tons of historical sites and museums within short walks.

Very nice room, comfortable bed and pillows and everything was clean and neat. This place has a little something for everyone to enjoy!

Very nice room, comfortable bed and pillows and everything was clean and neat. This place has a little something for everyone to enjoy!

We were a party of 6 and it seemed like it was always a hassle for staff at red owl to out together a table for breakfast. We were repeatedly told to wait and then got seated upstairs in the dark when the whole restaurant was free. The hostess with short hair and glasses was especially rude every day we went. When we finally sat down, there was a pot of coffee at the table. We later find out they charged us $29 for coffee which we didn’t order. When we came home, I was charged $34. I called the hotel and they said it was for the bottle water, which I was told that I was entitled to two and I took only two. They said they will reverse the charge. My sister was charged for her entire stay when her stay had been all paid for already through Expedia. It seems like you guys are incorrectly charging, seems like scamming your customers. If you stay here, check your bill at red owl, make sure to ask them to print out receipt at check out and double check your credit card when you arrive home!!!

Everything that was promised and more

We were a party of 6 and it seemed like it was always a hassle for staff at red owl to out together a table for breakfast. We were repeatedly told to wait and then got seated upstairs in the dark when the whole restaurant was free. The hostess with short hair and glasses was especially rude every day we went. When we finally sat down, there was a pot of coffee at the table. We later find out they charged us $29 for coffee which we didn’t order. When we came home, I was charged $34. I called the hotel and they said it was for the bottle water, which I was told that I was entitled to two and I took only two. They said they will reverse the charge. My sister was charged for her entire stay when her stay had been all paid for already through Expedia. It seems like you guys are incorrectly charging, seems like scamming your customers. If you stay here, check your bill at red owl, make sure to ask them to print out receipt at check out and double check your credit card when you arrive home!!!

Everything that was promised and more

Funky, unique property. I loved the attention to detail and quirks throughout.