The service was great and the people were so nice and friendly. The property looked quite new and was very clean and modern.

The service was great and the people were so nice and friendly. The property looked quite new and was very clean and modern.

We thoroughly enjoyed our stay yet again. Staff ‘s hospitality, room layout, quiet ambiance… everything was excellent. If I were to make 2 small comments, 1) it would have been nice to have a hand-rail in the room’s restrooms (even for non-barrier-free rooms) and 2) assign fluent-Japanese speaking staff for in-room dining phone operator - it was a bit difficult to convey detailed requests on food; though the staff was very sincere and helpful. But again, wonderful experience. Looking forward to our next stay.

We thoroughly enjoyed our stay yet again. Staff ‘s hospitality, room layout, quiet ambiance… everything was excellent. If I were to make 2 small comments, 1) it would have been nice to have a hand-rail in the room’s restrooms (even for non-barrier-free rooms) and 2) assign fluent-Japanese speaking staff for in-room dining phone operator - it was a bit difficult to convey detailed requests on food; though the staff was very sincere and helpful. But again, wonderful experience. Looking forward to our next stay.

We were thoroughly impressed with the hotel and especially the staff. They met and exceeded our every need. The room was the most technologically advanced we ever stayed in. It was also well furnished and very clean. We would highly recommend the Continental Yokohama Pier 8. As an added bonus our cruise ship docked at the hotel.

We were thoroughly impressed with the hotel and especially the staff. They met and exceeded our every need. The room was the most technologically advanced we ever stayed in. It was also well furnished and very clean. We would highly recommend the Continental Yokohama Pier 8. As an added bonus our cruise ship docked at the hotel.

Beautiful view of harbor - happened to be there for a fantastic drone and fireworks display. Staff in all areas were so nice

Beautiful view of harbor - happened to be there for a fantastic drone and fireworks display. Staff in all areas were so nice

Love Pier 8. Clean hotel ... modern, convenient, and a staff which is outstanding every time. Will stay again when I visit Yokohama for sure.

Comfort and luxury on the iconic Yokohama waterfront. The staff were remarkable, and the accommodations were above and beyond what I’ve experienced at other Intercontinental properties. 11 out of 10!

Comfort and luxury on the iconic Yokohama waterfront. The staff were remarkable, and the accommodations were above and beyond what I’ve experienced at other Intercontinental properties. 11 out of 10!

Love it here. Have stayed many nights and they never skip a beat.

Beautiful views and very nice clean rooms. That staff was very helpful bridging my language gap.

Beautiful views and very nice clean rooms. That staff was very helpful bridging my language gap.

Great staff. Great stay.

Great staff. Great stay.

Loved this location. Roof top is added value. Advertised boat shuttle service which was my deciding factor in booking but service is closed for cherry blossom season. Would have been nice if web site had been updated to show as our granddaughter was a bit disappointed until we found another venue.

This is a five star experience.

This is a five star experience.

I would live here if I could! What a beautiful, light and airy space. Very roomy compared to other hotels I’ve stayed at in Japan. We had the Minato Mirai view (facing the giant Ferris wheel). The floor to ceiling windows opened wide with chest-high safety glass that did not hinder view or breeze! This was key as I spent much of my time in Japan being overly warm anytime I was indoors! Beautiful Japanese styling and tasteful, uncluttered decor made for a peaceful refuge. There is a 7-11 and large food court connected to the hotel, as well as lovely restaurants in the hotel and many more nearby. The staff was outstanding—so helpful, polite and definitely went over and above during each interaction! An exceptional hotel in every way!

I would live here if I could! What a beautiful, light and airy space. Very roomy compared to other hotels I’ve stayed at in Japan. We had the Minato Mirai view (facing the giant Ferris wheel). The floor to ceiling windows opened wide with chest-high safety glass that did not hinder view or breeze! This was key as I spent much of my time in Japan being overly warm anytime I was indoors! Beautiful Japanese styling and tasteful, uncluttered decor made for a peaceful refuge. There is a 7-11 and large food court connected to the hotel, as well as lovely restaurants in the hotel and many more nearby. The staff was outstanding—so helpful, polite and definitely went over and above during each interaction! An exceptional hotel in every way!

An excellent hotel in every respect

An excellent hotel in every respect

Good ocean view, good for relaxing.

Good ocean view, good for relaxing.

Excellent choice. Staff is awsome!!!

Excellent choice. Staff is awsome!!!

Best Quiet place in a busy area!!!

Best Quiet place in a busy area!!!

nice view and big room. good services

nice view and big room. good services

Great place!