Phoenix Palace Hotel Hanoi
Hotel em Hanoi
2 hóspedes · 1 quarto · 1 banheiro
Motivos para reservar
Experiência de alto nívelUma das propriedades de maior custo na área
Inclui itens essenciaisAr-condicionado, Internet/Wi-Fi, Estacionamento e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Hotel with free parking, steps from St. Joseph's Cathedral of Hanoi
Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
TV
Mapa de Hanoi
Quartos disponíveis
Deluxe Double Room (with Window)
Camas não especificadas • 22 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Family Suite, Balcony, City View
Camas não especificadas • 30 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Suite Double with Bacolny and city View
Camas não especificadas • 25 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Triple Room (with Window)
Camas não especificadas • 28 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Quadruple Room, City View
Camas não especificadas • 35 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
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Avaliações e comentários
1.5 / 5.0
spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.
1.5 / 5.0
spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.
5.0 / 5.0
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
5.0 / 5.0
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
5.0 / 5.0
We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay.
The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
5.0 / 5.0
We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay.
The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
4.0 / 5.0
The negative part of staying here was that you could hear everything happening in the halls. And every other night of our stay a family checked in and screamed and yelled while running up and down the halls late at night. Sometimes people were just hanging out in the halls having loud conversations. The walls are quite thin.
The positives were that the breakfast was delicious. Small but tasty! The staff were kind and friendly. The location was great. Very close to the lake, shopping and restaurants.
4.0 / 5.0
The negative part of staying here was that you could hear everything happening in the halls. And every other night of our stay a family checked in and screamed and yelled while running up and down the halls late at night. Sometimes people were just hanging out in the halls having loud conversations. The walls are quite thin.
The positives were that the breakfast was delicious. Small but tasty! The staff were kind and friendly. The location was great. Very close to the lake, shopping and restaurants.
5.0 / 5.0
Great location and friendly and helpful staff. Would recommend to all.
5.0 / 5.0
Great location and friendly and helpful staff. Would recommend to all.
2.5 / 5.0
Very good! Very clean! Very kind!
2.5 / 5.0
Very good! Very clean! Very kind!
2.5 / 5.0
The hotel is not far from the center.
The staff are friendly.
Quite clean.
2.5 / 5.0
The hotel is not far from the center.
The staff are friendly.
Quite clean.
5.0 / 5.0
Phoenix Palace Hotel was a great hotel for my husband and I to explore Hanoi! The staff were very kind and the breakfasts were delicious! So much food!! The rooms were very spacious and had great A/C units! We walked everywhere around the city from this spot-great location!
5.0 / 5.0
Phoenix Palace Hotel was a great hotel for my husband and I to explore Hanoi! The staff were very kind and the breakfasts were delicious! So much food!! The rooms were very spacious and had great A/C units! We walked everywhere around the city from this spot-great location!
2.0 / 5.0
This is a great hotel with great staff. The value is also pretty good. Rooms are more spacious than you would get in the heart of the Old Quarter, but the location is still very good and close to landmarks such as the Cathedral.
My only complaint is during my stay there was constant construction in the building next door. It was so loud and sounded like it was in my room. It started every day at 7:00 am, and sometimes very late at night. As soon as this construction finishes this will be an amazing place to stay!
2.0 / 5.0
This is a great hotel with great staff. The value is also pretty good. Rooms are more spacious than you would get in the heart of the Old Quarter, but the location is still very good and close to landmarks such as the Cathedral.
My only complaint is during my stay there was constant construction in the building next door. It was so loud and sounded like it was in my room. It started every day at 7:00 am, and sometimes very late at night. As soon as this construction finishes this will be an amazing place to stay!
4.0 / 5.0
Great hotel however there were a couple of nights at a late time that there were workmen making a lot of noise on the construction site next door. Close and handy to walk to sights and eating places.
4.0 / 5.0
Great hotel however there were a couple of nights at a late time that there were workmen making a lot of noise on the construction site next door. Close and handy to walk to sights and eating places.
3.0 / 5.0
Good breakfast. All in all we stayed 5 nights and the first 2 nights we were very happy with the hotel. However, when we came back from Sapa for the last 3 nights, things didn't really worked out well for the first night. The TV wouldn't switch off after watching. Called for help but nothing done. We have no choice but to leave it on the whole night and used the towel to cover the glaring light emitting from the TV. Luckily the staff allowed us to change to another room. Next door is constructing another block and the knocking sound did not stopped even till 10.35pm. And it seemed to happen only during weekdays.
3.0 / 5.0
Good breakfast. All in all we stayed 5 nights and the first 2 nights we were very happy with the hotel. However, when we came back from Sapa for the last 3 nights, things didn't really worked out well for the first night. The TV wouldn't switch off after watching. Called for help but nothing done. We have no choice but to leave it on the whole night and used the towel to cover the glaring light emitting from the TV. Luckily the staff allowed us to change to another room. Next door is constructing another block and the knocking sound did not stopped even till 10.35pm. And it seemed to happen only during weekdays.
5.0 / 5.0
My family of four (2 teens) really enjoyed this hotel. Super nice and helpful staff, comfortable room, great breakfasts and right in the heart of the old quarter. Highly recommended
5.0 / 5.0
My family of four (2 teens) really enjoyed this hotel. Super nice and helpful staff, comfortable room, great breakfasts and right in the heart of the old quarter. Highly recommended
4.0 / 5.0
Stay at the hotel was comfortable for our family. All the amenities were nearby.
The streets are very busy in this area, with
special mention to motor bikes, which overwhelm this city. The people are very friendly and helpful. We had an enjoyable stay
and would highly recommend it.Finally special
mention to all the staff at the hotel,especially
Tommy, for organising and making it an exciting visit.
4.0 / 5.0
Stay at the hotel was comfortable for our family. All the amenities were nearby.
The streets are very busy in this area, with
special mention to motor bikes, which overwhelm this city. The people are very friendly and helpful. We had an enjoyable stay
and would highly recommend it.Finally special
mention to all the staff at the hotel,especially
Tommy, for organising and making it an exciting visit.
2.0 / 5.0
Really nice and good value. Only problem was that the coffee at breakfast was undrinkable. Other than that, would recommend.
2.0 / 5.0
Really nice and good value. Only problem was that the coffee at breakfast was undrinkable. Other than that, would recommend.
2.5 / 5.0
This extremely well-priced hotel can boast of their excellent service, good breakfast, and comfortable beds. At the edges of the old city, it is in walking distance of many attractions.
2.5 / 5.0
This extremely well-priced hotel can boast of their excellent service, good breakfast, and comfortable beds. At the edges of the old city, it is in walking distance of many attractions.
2.5 / 5.0
The staffs are friendly and helpful. Most of the hotel staffs can communicate in English. 5-10min walk to Hoan Kiem Lake, shopping and drinking area. Good for short business stay. May give a full star for all ratings if not for the noisy renovation beside the building in early morning.
2.5 / 5.0
The staffs are friendly and helpful. Most of the hotel staffs can communicate in English. 5-10min walk to Hoan Kiem Lake, shopping and drinking area. Good for short business stay. May give a full star for all ratings if not for the noisy renovation beside the building in early morning.
5.0 / 5.0
The hotel staff could not be more helpful and polite. Someone was always there to help. The hotel is situated off the main road so it's very quiet in the rooms at night. we walked everywhere in the Old Quarter and enjoyed our stay in Hanoi!
5.0 / 5.0
The hotel staff could not be more helpful and polite. Someone was always there to help. The hotel is situated off the main road so it's very quiet in the rooms at night. we walked everywhere in the Old Quarter and enjoyed our stay in Hanoi!
2.5 / 5.0
The staff was very kind and helpful. This is the first time we come here but they provided for us a free tourist map that made by their own with full of recommendation of museums, markets, restaurants or reliable taxi.. This definitely would be great help for anyone who come to Hanoi for the first time. The room had been well cleaned and beautiful. Location also is also very convenient, such as night markets and historical sites. The breakast was varied and delicios . We really enjoyed our stay here.
2.5 / 5.0
The staff was very kind and helpful. This is the first time we come here but they provided for us a free tourist map that made by their own with full of recommendation of museums, markets, restaurants or reliable taxi.. This definitely would be great help for anyone who come to Hanoi for the first time. The room had been well cleaned and beautiful. Location also is also very convenient, such as night markets and historical sites. The breakast was varied and delicios . We really enjoyed our stay here.
2.5 / 5.0
Exceptional service by all staff. We booked a family room for four. It was not available due to unforeseen reasons. The manager came to meet us, explained and upgraded us to two rooms. Front desk also helped with other requests without hesitation. They helped us confirm our halongbay cruise which was another nice touch. On our return from cruise their staff came running out to the opposite side of the road just to help us with our luggage.
2.5 / 5.0
Exceptional service by all staff. We booked a family room for four. It was not available due to unforeseen reasons. The manager came to meet us, explained and upgraded us to two rooms. Front desk also helped with other requests without hesitation. They helped us confirm our halongbay cruise which was another nice touch. On our return from cruise their staff came running out to the opposite side of the road just to help us with our luggage.
2.0 / 5.0
The room was clean and comfortable, however, a room that we had at their sister hotel (Serendipity) was more spacious, updated and cost less.
2.0 / 5.0
The room was clean and comfortable, however, a room that we had at their sister hotel (Serendipity) was more spacious, updated and cost less.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Hanoi?
O preço médio dos aluguéis em Hanoi é R$ 243 por noite. Esta acomodação é R$ 761 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Phoenix Palace Hotel Hanoi. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
Phoenix Palace Hotel Hanoi aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Phoenix Palace Hotel Hanoi?
Encontramos 6 comodidades para esta locação. Isso inclui ar-condicionado, internet/wi-fi, estacionamento, lavanderia e varanda ou pátio.
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